Vodafone Broadband
Review
In a nutshell: Vodafone are one of the most expensive of
the mobile broadband networks, but they are also the fastest - up
to double the download speeds of 3-Mobile
or T-Mobile. A key advantage
of the Vodafone service is the ability to roam in over 100 countries.
This is our recommended option for business users. Vodafone were
found to be the fastest and most reliable mobile broadband network
according to independent trials carried out by LCC international,
the largest independent wireless engineering company in the world
(June 2008).
Best buy: Vodafone
Mobile Broadband (from £15 per month) or Vodafone
Mobile Wi-Fi (from £15 per month).
Vodafone
offer mobile broadband services via a USB modem that plugs into
your PC or laptop and enables you to access the internet via Vodafone's
3G network. You will need a PC running Windows XP or Vista, or an
Apple Mac running OS X Panther 10.3.9 or higher. The Vodafone service
is the fastest in the UK at present, offering download speeds of
up to 7.2 Mbps.
Like the other mobile broadband providers, the
Vodafone service is very easy to use. You simply plug the USB modem
into your computer and connect to the internet. With a Wi-Fi
modem, you can connect up to 5 devices wirelessly to the internet.
The monthly cost is £15 for 3 GB per month
or £25 for 20 GB of data per month. If you choose a 24 month
contract the monthly rates are reduced to as low as £5 for
the first three months.
| Price Plan |
Data
Allowance
|
Price
per month
|
| Pay
Monthly |
3 Gbytes
|
£15 (7.2 Mbps)
|
| Pay
Monthly |
20 Gbytes
|
£25 (7.2 Mbps)
|
One of the benefits of using the Vodafone service
is that you can use it in over 100 countries, using the international
Vodafone network of operators.

Vodafone Broadband
Consumer Reviews
Love your mobile network? Hate it? Please share your experiences
to help other people choose the mobile broadband network that's
best for them. Please do not review this network if you have not
used it. This is a review site, not a forum, so please don't just
ask questions. Please do not use swear words or offensive language,
and please, no advertising!
Average
rating from 118 reviews: 
Reviewed by Vlad from Dublin on
1st Sep 2010
Vodafone Broadband Service is the most terrible service I've ever
experienced. I'm currently in a contract with them with Vodafone
at Home Brodband pack. I ended up to have my broadband with Vodafone
after Vodafone took over Esat BT, and I never was happy with their
service since then. Esat BT was great, even thought the provided
speed was almost 3 times lower - only 3Mb/sec versus Vodafone's
8Mb/se - the actual speed I permanently got, no mater what hour
of the day, the internet speed was 100 times faster than Vodafone.
The maximum speed I could get was 0.9Mb from 8.0Mb they say they
provide. I did not use their wireless broadband, but it seems from
the reviews that is even worse. It doesn't surprise me at all. With
regards to the Customer Service Team in Vodafone, - I agree, is
the worst in all world, I think. When finally I got to speak to
someone explaining my frustration about the service I'm receiving
from Vodavone and paying for by Direct Debit - the guy who took
the call just said - if you are not happy - you can cancel the contract.
That was it. I wanted to speak to a manager to put down my complain
about this, but I was told there is no manager available. I asked
him after- is this the way the Vodafone customers deserve to be
treated? He did not answer anything. Therefore, after these terrible
experiences with Vodafone - I will never ever by again any of their
products. Now I'm looking for a new broadband provider - probably
UPC ( a good one on the market) and I will cancel my contract with
them, because enough is enough. My advise is to stay away from Vodafone.
May be they are good with Mobile phones, but with regards to broadband
- I think they are in wrong Business. SHAME on you - Vodafone!!!!!!!
Rating: 
Reviewed by George from England on
24th Aug 2010
How well the dongle works seems to be dependent on the population
density in your neighbourhood and where you live. Even with a strong
signal if hundreds of people are competing with you for a connection
you're going to get poor performance; conversely, in an underpopulated
area a relatively weak signal might give you good performance. I
live in Falmouth, Cornwall and get really good service from my K3565
Vodafone dongle. Pretty much everything I could possibly want to
do on the internet I can do, e.g., streaming video, YouTube, bittorrent,
skype as well as really big http/ftp file downloads plus less intensive
"ordinary" internet surfing. I can even enter virtual 3D worlds
like Second Life to meet virtual friends and socialise virtually
when I am bored! Incredible really! So as far as I'm concerned Vodafone
Mobile Briadband works brilliantly with a download speed very close
to the maximum possible for the device. As I say Mobile Broadband
works well in areas where there is a reasonable signal and not too
many people competing for connections, e.g., rural or seaside locations
like the one I'm lucky enough to live in. But I bet in big metropolitan
cities the service would be rubbish.
Rating: 
Reviewed by t from London on
23rd Aug 2010
North London area literaly no coverage at all (I'm using the latest
dongle and software), 2G signal picked up but e.g. google if it
loads at all, takes about 3 min - yes, the starting page! Checking
my emails involves a short walk - not to get a signal - just to
the next hot spot! Never had such a bad experience, stay away from
Vodafone if you can. I can only agree with ALL the negative reviews!
It is a shame how this company operates.
Rating: 
Reviewed by S from Norfolk on
21st Aug 2010
Vodafone was terrible. I never got 3G inside the house, and I had
to stand by the window, balancing my laptop on the sill, and the
dongle hanging outside the window to get a decent signal, and even
then, Vodafone kept switching between GPRS and EDGE and 3G with
breaks in between. Now I've switched to Three. The internet service
is much, much better. It's not fantastic, but it's certainly steady
and reliable inside the house. The other shocker about Vodafone
was that they had disabled access to the McAfee anti-virus update
server as part of their Content Control. I went for a month without
updates until McAfee stopped working! Vodafone sure are crazy! I've
suddenly got over a month worth of Anti-Virus updates after I switched
to Three. Shame on you Vodafone! And a thank you to Three.
Rating: 
Reviewed by SSB from Norfolk on
21st Aug 2010
I am a foreign person working in the UK for a short time on a company
assignment. I can't get into a BT contract as I won't be staying
in the UK long enough for a 12 or 18 month contract. I need to the
use the internet because I often work from home. I trusted Vodafone
mobile broadband, pay-as-you-go, because they seem to have the most
number of stores wherever I go, and also, because I have a Vodafone
mobile connection in India. But thanks to the hopeless and inconsistent
Vodafone broadband here in Norfolk, almost none of my work has been
done in a month. Even my mobile connection from Vodafone is hopeless
here in Norfolk! Interestingly, back home in India, the Vodafone
service is far better in India, and I don't just mean the big cities!
And I get a fantastic mobile broadband connection on a USB dongle
(which is from Tata, the same guys who bailed out Land Rover and
Jaguar, and not from Vodafone). Now I've always assumed that UK
services would be at least twice as good as those in all those non-Western,
poor, under-developed, third-world, backward countries like mine,
filled with half-naked dark-skinned babies, countries that only
seem to survive on Western charities, because the UK was supposed
to be a developed capitalist Western economy and everything! I have
been proven completely wrong.
Rating: 
Reviewed by Gaz from Leeds on
19th Aug 2010
Vodafone Mobile 'Broadband' ...... Broadband, with an average upload/dowload
speed of 7.7Kbs. Customer servic is just as bad ... If you manage
to get through at all. I can almost gurentee I will have to copy
and paste this messgae from a word document as when I click submit
it will lose connection. As soon as the remainder of my contract
is up I will without a shadow of a doubt be switching to another
provider. Vodafone ..... SHAME ON YOU!!!!!!!!!!!
Rating: 
Reviewed by ray from dorset on
17th Aug 2010
I live in a rural area in North Dorset and have never had any luck
with my Vodaphone dongle. I often have have to wait 2 mins or so
to view a web page and sending emails are impossible. I took the
laptop into town and tried to use it and It still was as bad and
within view of a vodaphone mast!
Rating: 
Reviewed by Turner from England on
13th Aug 2010
I bought a Vodaphone dongle and did not realise that top up usage
only lasts 30 days. Having read all the other reviews complaining
about this what's going to be done to rectify it. Like many I like
to take my net book on holiday and on occasional weekends away and
I don't wish to keep losing money due to expiry. Surely a change
can be made? The reception is excellent when it's in use.
Rating: 
Reviewed by Mat from England on
11th Aug 2010
After vodaphone did me over by not explaining how the pick up from
shop method worked, as I thought you could just go get it, when
it turned out they just posted it to the shop, therefore i went
to change it to home delivery by phoning them up, they said they
could do that but put me on hold for 30 mins before I gave up and
they didn't even answer the second time. After some intial software
hiccups and an unnecessary restart I was up and running. I got a
decent speed even in the secluded workshop where I security guard,
generally around 1.1mbs which is good for what I want to do and
I have no problems with youtube or online games at all. I have only
had signal problems once so far where it would only pick up the
dial-up slow GPRS connection but that fixed itself eventually. I
have to say that their program is absolute trash and windows has
picked up a network is available and you can connect to it at least
3 minutes before hte program does and youll be connected and browsing
while the program is still saying 'looking for device' Overall i
woudl say it is as good as mobile broadband can get and I am lucky
to get away without serious signal problems.
Rating: 
Reviewed by Dave from UK on 3rd
Aug 2010
Vodafone... Mobile ""Broadband?"",,,,, not even close
Rating: 
Reviewed by phiz from england on
27th Jul 2010
Ive been trying to use my vodafone mobile broadband dongle for two
months. The average upload/download speed is 4.8kbs, thats right,
kilobites. If youve been thinking of buying, dont waste your money
on vodafone.
Rating: 
Reviewed by alang from England on
26th Jul 2010
Shaun "this dongle works great, pitty (sic) the rest of the noobs
on here are giving it a bad name. brill for mobile surfing", going
by the amount of negative comments there seems to be an awful lot
of "noobs", over the years I have used almost every flavour of connection
from POTS, ISDN, T1's and Fibre, domestically from the early days
of dial-up for BBS, through BT, Tiscali, Orange, NTL and on wireless
used O2,3, T-Mobile and now Vodafone, its safe to say it is the
poorest network I have ever used, much of the time even slower than
dial-up despite living in a densely populated urban area with a
lot of antennas within a mile radius, it's not the computers (tested
on many in a lot of places using different OS's) it's the network,
the point is "I pay a service provider for a product I acquired
promoted to me in a way that makes it a worthwhile purchase" Vodafone
Mobile "sub-Broadband" does not meet that criteria by any stretch
and I will leave the court to decide the legality of that claim.
Rating: 
Reviewed by Julie from England on
24th Jul 2010
Further to the comment i wrote with regards to the K3570 & K3565
the PROCESS of REGISTRATION for TOPPING UP and registering with
My Account is fairly simple. You DO NOT NEED to put the BROADBAND
SIM into your phone for you to RECEIVE the SECURITY PIN NUMBER.
All you have to do when you have the registration screen up is enter
the BROADBAND PHONE NUMBER (which is SHOWN on the left hand side
of your screen when you are logged onto the network) onto the MY
ACCOUNT screen and fill all other details in....you will AUTOMATICALLY
RECEIVE the Pin Number on your normal mobile phone..the details
of which will have already been input at some point. I hope this
answers any problems you may have on this point. Just to review
I LIVE in THE STICKS (Rural Area) using the K3565 Dongle PAYG on
a LEAD and yesterday watched STREAMING the Grand Prix Qualifying
sessions. There is not a PROBLEM with the SIGNAL or QUALITY of the
MOBILE BROADBAND VODAFONE is offering maybe if you have Bought the
K3570 take it back and BUY the K3565 it has the better software
than the newer version. I am quite happy to post my telephone number
if anybody has problems setting this PAYG Dongle up. They can phone
me and i will talk them through it. Julie
Rating: 
Reviewed by Julie from England on
24th Jul 2010
I purchased the new K3570 PAYG dongle 3 days ago (Having bought
a new laptop 4 days earlier and having got that settled down) and
then spent ALL DAY (or nearly)trying to get it to work. In desperation
i phoned Vodafone and eventually got a "Techie" who knew what i
was talking about...to cut a long story short and 50 mins later
when he realised it was the K3570 and had all the product references
he stated that some wouldn't work because the software on them was
not compatible with networks in this country!! His advice was to
go and buy the K3565 which i promply did and HEY PRESTO 15 minutes
later i'm online and streaming, even though i live in the sticks
in a rural area. One thing i found is that the DONGLE is BETTER
on a LEAD rather than being plugged straight into the USB port.
Rating: 
Reviewed by Dominic from UK on
23rd Jul 2010
I agree, vodafone used to be good, much better than 3 mobile broadband
- but now it's SO SLOW. I got a dell mini 9 laptop bundle with my
vodafone - that just overheats and has blown 3 times now. Dell have
fixed it but when it's warranty expires in Feb 2011 it's going in
the bin, as is vodafone so called 'broadband' My advice is DON'T
get ANY mobile broadband! It's just awful. I'm trying to set up
a website and it's totally useless, even dialup on my landline is
faster at 46kb/sec. My vodafone only manages about 14kb/sec but
mostly it runs at 14kb/sec or worse 360bps - and browsing the net
is like trying to run through treacle. AVOID if at all possible,
or get a PAYG so at least you can bin it if it's no good. For god's
sake don't sign up for TWO YEARS like they are trying to get folks
to do now!
Rating: 
Reviewed by David from Australia on
23rd Jul 2010
LoL, it sucks, I almost never get 3G connection, almost GPRS all
the time and it even only have "Poor" or "Very Poor" signal. Besides
that, if u forced it to be "3G Only", when the signal goes down,
its the same as disconnecing. what the hell, Broadband disconnecting?
It is no better than 3G Moden/HSDPA...
Rating: 
Reviewed by K. Jarvis from England on
20th Jul 2010
The Vodafone mobile broadband dongle worked well when I first entered
the contract, but over the last 4 months or so the speed has dropped
to the point of stopping on many occasions. I have just bought a
pay as you go version, again vodafone, and I have the same problem
with speed on that one. For this reason I will be giving up the
Vodafone broadband and sticking with my Blackberry for emails and
light browsing. i don't recommend the product in it's current state.
July 2010
Rating: 
Reviewed by Paul from England on
19th Jul 2010
Regarding my last post, I managed to register by simply phoning
customer services. It took me 5 minutes. Why don't Vodafone tell
you you can register this way, instead of making you run round in
circles! Now, I have to find a way to turn off Content Control
Rating: 
Reviewed by Paul from England on
18th Jul 2010
I swithed from the appalling PAYG 3 Mobile Broadband to Vodafone
a PAYG dongle. The connection, so far, is far better than 3, but
the procedure to register an account with them so as to top-up is
overly convoluted. As I understand it from an email from Customer
Services, there are 12 steps I have to take to register an account:
1) To register your pay as you go broadband number you need to first
insert your broadband SIM card in a mobile phone and then follow
the registration steps. 2) Once you'll receive the security PIN
on your phone. You can complete your registration process by entering
your security PIN and then you can put your SIM card back to your
pay as you talk stick. 3) To register your broadband number you
need to access the Internet from different source. e.g. Cyber cafe.
4) Go to www.vodafone.co.uk 5) Click on "My Account" 6) Click on
"Register" 7) Enter Mobile Telephone number. Click Submit. 8) A
proof of ownership security code is sent as SMS. 9) Enter security
code 10) Enter Account details to confirm Account Holder. Click
Submit. 11) Enter user details - name, DoB, username, password and
secret question. Click Submit. 12) Confirmation message shown and
confirmation email sent. Not having registered an account yet, I
have the feeling that these steps won't work anyway, and I'll end
up ditching their dobgle and finding a new provider. Does anyone
know of a simpler way to register?
Rating: 
Reviewed by yan from uk on 16th
Jul 2010
I got a 30 day contract with a 7.2MB dongle from vodafone, but on
a speedtest the connection only just reached speeds of 1mb so although
vodafone claim speeds of "upto" 7.2, they fall far short. I quickly
cancelled my contract as Three PAYG was much faster.
Rating: 
Reviewed by dave wilkinson from england
on 14th Jul 2010
same as everyone else, when it works its good, but majority of time
vodafone throttle the bandwidth to the point where you give up trying
to use the darn thing dont touch
Rating: 
Reviewed by Derek from England on
8th Jul 2010
I recently bought a cheap K3565 Vodafone dongle from Maplin Electronics.
(About £25.00 with a 3Gb data allowance preloaded.) According to
Vodafone 3G was "Very Good" at my postcode location. Plugged the
dongle (on a lead) into my Windows XP box and within a few minutes
Voda's "Mobile Connect" software had installed itself and I was
able to access the internet. Now, here's the odd thing... despite
Vodafone predicting a "Very Good" signal where I live the software
reported that my signal was "Very Poor" (one bar) and yet everything
seemed to be working perfectly. I did a speed test (Mobile Broadband
Genie) and noted that: Download speed : 2.3 MBs. Upload speed :
300 kBs. Not bad. Utorrent works! VPN works! Skype works! And all
with a "Very Poor" signal. Don't quite understand what's going on
here but as long as everything stays like this I'm going to forget
about signal strength!
Rating: 
Reviewed by lb4406 from UK on
7th Jul 2010
Bought a Vodaphone PAYG Broadband SIM as a backup for my 3 SIM,
because on that particular SIM the credit stays active for 270days
instead of the usual 30. Reception has been rubbish, sitting here
typing this according to Speedtest.net I get 3meg on 3 on 0.75 on
Vodaphone. (Both in the same dongle). I've not found usable 3g signal
anywhere on a Vodaphone dongle, interestingly my mobile phone on
Vodaphone in front of me has a full bars on 3G signal and if I do
I wireless tether to it I still only get 1meg
Rating: 
Reviewed by esther daniels from london
on 5th Jul 2010
i think that vodafone should take in to account that they have given
me full range to children site no questions asked i am in my 30s
and have asked for content control to be removed from my phone and
broadband stick i have been into there shop to have this done and
still no i cant get in to adult zones why does vodafone want me
to talk to children they are prmoteing it
Rating: 
Reviewed by Nigel from UK on
4th Jul 2010
Unbelievable seeing so many others with exactly the same problems
as I'm now getting with Vodafone. Contract for one year ended 2+
months ago. Was perfect for that time and useable for daily internet.
In the last 2.5 months the speed has deteriorated massively and
for the last monthish it is hanging, disconnecting etc., unuseable
and frustrating most of the time. (I have the black USB Pro on monthly
contract (now month by month roll on)). Have reported this a number
of times to Vodafone. Did the SIM swap and 'put it in a Vodafone
'phone' rubbish. I suggested they can't cope with all the new (eg.
iPhone) users in my heavy use area (Bristol) but they denied this.
My other synical view is that all contract-finished users have their
service drastically reduced to make them go and buy a new one. I
suspect a bit of both (or a lot of both). I too have had the story
that the K3760 dongle is notoriously unreliable and I can go and
upgrade to a newer, reliable service from Vodafone ! Didn't mention
I had to have a new long term contract until I went to the shop
though! No way I would do that if this is the service I will get
and they indeed can't cope with the user data demand anymore. Speed
even got to superb levels earlier this year, often 3 to 5 mbps in
my area. Can't believe all these dongle are suddenly self destructing.
Would say steer well clear of Vodafone mbb now. So many people can't
be coincidence. Just wrote all the above, signal connection and
timer ticking away, then got blank page and 'Can't Open Page - Server
has unexpectedly dropped connection'. Luckily I copied it all before
pressing send, so the Vodafone despicable unusable service didn't
get me!! Will try again now..
Rating: 
Reviewed by John McCulloch from UK on
30th Jun 2010
Internet access using the Vodafone dongle is barely usable. I travel
all over the UK and have found the data rate to be universally awful
wherever I have been (including Central London, Cardiff, Manchester
and Glasgow). God help you if you're out in the sticks. Rural coverage
is next to none. Vodafone mobile broadband is an expensive service
and fails to deliver on every front. Just avoid it.
Rating: 
Reviewed by AndyHop from UK on
23rd Jun 2010
Bought PAYG dongle rubbish cant download anything as always being
timed out.Got parent control turned off in shop FOC (take proof
of ID).Thought that might improve speed but no.Only good for email.
Rating: 
Reviewed by Peter from UK on
22nd Jun 2010
The promised speeds are nowhere near what one actually receives
as download speed, try 0,4Mb as norm
Rating: 
Reviewed by PD from UK on 17th
Jun 2010
I bought the wireless pay as you go mobile dongle, as I need net
access when I am in the UK. When I tried to top up after my first
month, I found out they would only accept UK registered credit card
payment. I tried to use the online service, but it never made it,
it downloaded megs of data but the site was so bad, in the end I
had to go to a shop to get a top up card. I tried to call their
customer serices and after 5 minutes of being bounced around a call
waiting system, given long lectures on how I could top up on the
web, or at a bank machine etc..etc.. I finally got the option to
talk to someone... or rather..." Customer service is now closed"
message! The connection sometimes is good, but if your hoping for
downloads, forget it, the service is continually interrupted for
minutes at a time. Im just very glad I didnt sign up for a contract!
Rating: 
Reviewed by dale from midlands of england
on 11th Jun 2010
a year or so ago i started acontract with vodaphone untill that
point i had a 3 dongle and every week it was a new problem , after
explaining this to vodafone the nicly set my dongle up as a buisiness
user as there helplines are much better for a whole year i havent
had to use the help l,ine but.....in the last few days after 6pm
the dongle will connect to the 3g network but will not connect to
the internet , iif i manually swap over to gprs it will connect
fine (if very slow) my point is the signal is there but vodafone
need to ramp it up to cope with all the new customers as said this
is the fgirst problem in12months but its a biggie !!!
Rating: 
Reviewed by paul jones from england
on 7th Jun 2010
Vodaphone recently sent me a bill sayin i had gone over my monthly
download limit,when i checked my downloaded data it said that i
had not.So i wont be buyin no more products from vodaphone as they
simply cant supply me with equipment that actually works.People
need to be careful and question every bill.I have phoned them several
times asking for a solution as the bill i received has an extra
£141 added on,which im not going to pay caus i spoke to a voda engineer
and he said the software supplied with the "dongle" is corrupt.
Rating: 
Reviewed by Robbie from Ireland on
6th Jun 2010
All those people who are saying vodaFAKE and that they are cods
and criminals need to calm down you just picked the wrong mobile
broadband servce.Get a life.Just switch to another network. Anyway
I found Vodafone to be brilliant. Nearly always 3G+.Hardly ever
GPRS.Somtimes it's even faster than my old broadband!
Rating: 
Reviewed by helena from gb on
4th Jun 2010
new to vodafone dongle struggles to get signal and downloads constantly
interrupted by loss of connection so why am I so disappointed????
Rating: 
Reviewed by Doug from UK on 2nd
Jun 2010
Very poor speeds and unreliable connection especially in London.
The software's poor too, necessitating a reboot every time the connection
drops (which is often.
Rating: 
Reviewed by Chuck from Ireland on
22nd May 2010
Just got prepay. Extremely slow even with a "very good" signal.
Very dissappointed especially after all the "award winning" hype.
Rating: 
Reviewed by Richard from UK on
22nd May 2010
Not good
Rating: 
Reviewed by ellen from robb on
18th May 2010
was excelent a year ago now its the worst of all networks 3 and
a half hours to load a simple game un usaable.rating zero
Rating: 
Reviewed by James from UK on
8th May 2010
Vodafone customer services suck - they just ignore you... After
over a week of sending emails, cause I ain't paying cross network
charges to ring them, and 3 actually ring you back within 48 hours,
I give up... Will not ever ever ever buy anything from this company
again... If you want cheap dog excrement then vodafone are for you!!!!
Rating: 
Reviewed by MarkC from UK on
4th May 2010
My experience is the same as James Taylor's... "over the past couple
of months the service in central London has been unusable between
around 8am and 7pm. My modem will connect up but beyond that there
is no service. Nothing works: DNS lookups, web access, email access."
Customer service told me to put the SIM in my 3G phone for a while...
I suspended disbelief and tried it... absolutely no difference of
course. When are they going to sort this out (:-|) Looks like '3'
of T-Mobile are the people to move to... DO IT NOW, EVERYONE!!!
Rating: 
Reviewed by Phil from UK on 3rd
May 2010
I just switched from monthly to PAYG (because with monthly you pay
through the nose for more than 5Gb whereas with PAYG you can just
top up). However, my download speeds have gone from 1.5 Meg to 400K.
Ping times increased from 100 ms to 300 ms. Same signal strength
(excellent) just the PAYG SIM rather than the contract SIM. I think
Vodafone must be throttling the ppbundle.internet access point that
is used by the PAYG SIMs.
Rating: 
Reviewed by simon from uk on
29th Apr 2010
vodaphone broadband is a total shambles, the worst aspect being
the "content control", and their customer service is awful, untrained
staff who seem to know little or nothing and on most occasions are
rude. My advice? go to 3 mobile, hassle free mobile broadband.
Rating: 
Reviewed by Ian from UK on 28th
Apr 2010
I live in accomodation where everyone in the whole residence depends
on mobile broadband for internet. I bought a PAYG dongle from vodafone.
The shop assistant did say that speed would depend on how many other
users were online and I could get a refund if I wasn't happy. In
usage, I did on one occasion get over 3Mbps - this was at about
3am one morning. Every other time I tried, it would only connect
at 56Kbps, I could barely even check my webmail. I returned the
USB and took out a T mobile dongle; I get 3Mbps or more no problem
now.
Rating: 
Reviewed by Mark Rutherford from England
on 28th Apr 2010
STAY AWAY FROM THESE BANDITS. I CANCELLED MY DIRECT DEBIT AND THEY
SENT MY PAYMENTS TO A DEBT COLLECTOR SERVICE. I HAVE RUNG THEM,
WRITTEN TO THEM AND THEY ARE STILL TAKING MONEY FROM ME.
Rating: 
Reviewed by James Taylor from UK on
28th Apr 2010
My experience for a long time was positive. However, over the past
couple of months the service in central London has been unusable
between around 8am and 7pm. My modem will connect up but beyond
that there is no service. Nothing works: DNS lookups, web access,
email access. When I get on the train at Waterloo in the evening,
at some point after Vauxhall it often starts working. Clearly, their
internet servers (rather than the mobile network) are saturated
and I guess they're giving priority to iphones since they started
selling them. When I finally got through to customer services (they
wouldn't reply to my emails) they told me I was a liar. They also
demanded 30 days' notice to cancel even though they're providing
zero service. Great.
Rating: 
Reviewed by sam from england on
26th Apr 2010
Connection....at the moment pretty much non existant....go over
ur allowance and u may have to sell your house in order to pay the
ridiculous charges added on top....altogether absolutley rubbish...i
would prefer not to have internet at all than go through the hassle
i have with this pile of rubbish....luckily my contract is about
to end and i couldnt be happier...
Rating: 
Reviewed by JAMES from LEEDS on
24th Apr 2010
PAYG Mobile Broadband is a joke... A 56k dial up with a crank on
the side would be quicker and more reliable... Customer services
in store are useless and online is obviously somewhere in the 3rd
world that doesn't use the same software that the poor sod who is
a customer is using. Try 3 at least they have the common sense to
call you if you email them unlike VF. AVOID AT ALL COSTS!!!!!!!!!!!!!!!!!!!!!
Rating: 
Reviewed by Anabaric from Colchester,
UK on 22nd Apr 2010
Pay as you go Dongle, works well enough at home, use the flying
lead and have dongle away from PSU etc. I manage to play some MMO
gaming over connection so can't be that bad.
Rating: 
Reviewed by lisa from england on
19th Apr 2010
I have just bought a voda dongle, (reading the reviews i wish i
had not bothered) when i am on the move in car etc it works fine
but as soon as i come home the signal goes to very poor, has anyone
any idea if there is anything i can do to strengthen the signal
whilst im at home? Thanks
Rating: 
Reviewed by shaun from england on
16th Apr 2010
this dongle works great, pitty the rest of the noobs on here are
giving it a bad name. brill for mobile surfing
Rating: 
Reviewed by huskyboy from UK on
15th Apr 2010
Vodafone Broadband is the absolute pits! It is expensive and the
service is dire. If you are unlucky enough to exceed your monthly
allowance you will get buttfucked by Vodafone on the extra charges.
£12 per Gb!!!! Connecting is a joke and staying connected, when
you finally get on, is also a joke. Customer service is none existent.
Call centre staff are all numptys and don't give a toss about you,
the mug, who is paying their wages. I can't wait until the contract
is up so that I can change.
Rating: 
Reviewed by LiverpoolDave from UK on
2nd Apr 2010
Looking through these comments it looks like the Liverpool Branch
are particularly nasty ... I'm not the only one to have had a problem
with them, I see.
Rating: 
Reviewed by Kim from UK on 31st
Mar 2010
Bought a Vodafone dongle yesterday was told that it would give me
really good connection! Yeah, right! It took us ages to get on it,
then we couldn't connect and it wouldn't take parental controls
off! I am taking this back to the shop a.s.a.p and getting my money
back!!!!
Rating: 
Reviewed by Dior from UK on 31st
Mar 2010
I purchased a vodafone dongle today after I was told at the shop
that it was excellent, all I can say is that it is absolute terrible,
it is slow, and it has just taken me over an hour for a page to
load and when it did load only half of the page came up, I have
also been having problems in watching music videos as it just cuts
out even though all the bars are full and is showing good connection,
I will be taking this load of rubbish back to the shop tomorrow
and I will get my money back, please do not buy this product as
you might as well flush your money down the toilet, I have only
had the damn thing for less than a day and I feel that I need a
course of anti-depressants or something along those lines as it
has driven me crazy.
Rating: 
Reviewed by Raivis from ireland on
23rd Mar 2010
i hate ,hate, hate it keeps on cutting out every 5-10 minits
Rating: 
Reviewed by craig from uk on
21st Mar 2010
i have vodafone dongal and its slows as out pure rip off takes ages
to upload pages and doese not upload vidos or music and its says
verry cood signal every time i connect. i also have t-mobile dongal
and its mint uploads in a flash so if your vodafone dongals lyk
myn get t-mobile best one you can get
Rating: 
Reviewed by Toby O'Brien from United
Kindom on 19th Mar 2010
Vodafone Dongles are a con. I have one, and 2 months later I have
decided to break the contract taht I have no prove of becuase they
never sent me one. They never told me that sending a text usign
this device is chargeable to me. I have found this out today after
getting a £63 bill. They are the biggest con artist going. I am
cancelling the contract and I am going to refuse to pay them, they
can take me to court if they wish but for £400 would you bother??
Rating: 
Reviewed by Lucy from UK on 18th
Mar 2010
Is any one having a major issue with Vodafone dongles or is it juts
me. Mine never wants to be dected...the lights are flashing but
I keep getting a 'USB not recognized' pop up , on the off chance
I do get connected after unplugging and pluggin the dongle into
my lap top like a million times , it only stays connected for 5
mins max ! When I complained to vodafone they say its a nationwide
issue and they are aware of the problem ! I plan to take my dongle
into a store this weekend ( along with a dodgy phone ) to see if
they can do anything , but I am not holding my breath ! I'll be
glad when I am rid of the thing !
Rating: 
Reviewed by grant from scotland on
16th Mar 2010
i have a 3gb voda monthly dongle cannot fault the speed .i have
installed d100 router and runs 2 notebooks wireless fine for emails
etc...better than being a land line slave.....
Rating: 
Reviewed by A. Parkinson from UK on
11th Mar 2010
Extremely hit and miss performance, and coverage indicator (GPRS
vs 3G) bears no relation to actual download speed whatsoever. It's
not just Vodafone. I have an 02 sim and a Three sim, they're all
as guilty of overstating their performance before you buy. Conclusion:
mobile broadband in the UK is a total con.
Rating: 
Reviewed by Graham from UK on
10th Mar 2010
While not as fast as Vodafone claim, I have been completely satisfied
with my mobile broadband. I live on the outskirts of Brighton, virtually
in the country, and yet I consistently get an excellent 3G signal
- fast enough to stream I-Player with only occasional pauses (maybe
once or twice in an hour's program, sometimes none at all). Downloads
are consistently fast and fuss-free. I also found it worked very
well in Edinburgh and Stirling, when I tried it there.My only gripe
is that it is too easy to go a little over the 3 GB limit and get
stung for double the bill the next month (because it's £15 for the
first 3GB and then another £15 for every GB thereafter), but that's
because I'm watching so much TV with it! Highly recommended.
Rating: 
Reviewed by Alyson from UK on
8th Mar 2010
£30 waste of money.. slow internet and a lot of web pages just wont
load..
Rating: 
Reviewed by Wooie from UK on
5th Mar 2010
The Vodafone mobile dongle does exactly what it says on the box.
All things considered it`s not bad as long as you are patient. It
will never be as good as home broadband but you get what you pay
for.
Rating: 
Reviewed by Martin from UK on
1st Mar 2010
I've been trying to get my fathers PAYG modem to work properly for
over a fortnight. It worked (slowly) for about 6 months but now
websites simply don't load. The following is part of an email from
Vodafone technical - "Just to confirm that the issue with the homepage
re-directing to top up page – and other websites not displaying
at all is a known issue, and we can confirm that this is under investigation
with no fix at this time". To be fair they supplied a replacement
modem but that's just the same.
Rating: 
Reviewed by storey ann from UK on
27th Feb 2010
ium narked ive got parental guidance on my dongle with no idea how
to get rid of it help please
Rating: 
Reviewed by Brianc from uk on
24th Feb 2010
I use Vodaphone PAYG. It's been ok, reliable so far, I'm in London
SW8, nothing special. But the figures above are all wrong. You do
NOT get 20Gb for £25 you get 5Gb and a 24month contract is compulsory.
If you look at mobile broadband sites lately it is getting harder
and harder to figure out the real costs.
Rating: 
Reviewed by Me from UK on 21st
Feb 2010
I would advise trying the 1 month contract 3GB option. That way
if it doesn't work for you it can be cancelled at a months notice.
On the Website it says my coverage is excellent in reality I get
1 maybe 2 bars. In usage the speed varies from 0.1 to about 2.5Mb
(normally about 0.5 to 1.5Mb. For the £20 one off cost for the dongle
and £15 a month rolling one month contract it seems good value and
if the service goes downhill just cancel with a months notice. It
would not be suitable for on line gaming or streaming media compared
to a fixed line ADSL connection.
Rating: 
Reviewed by G LANDER from UK on
14th Feb 2010
For the last few days my vodaphone dongal has not been working right
other people have had the same problem the connection is strong
but its unable to locate any web pages its download speed has always
been slow wanting 24 hours to download a 45 min program do any of
u no the problem vodaphone arnt saying owt and they are still chargeing
even though after 2 hour it still hadnt found a web page thanks
Rating: 
Reviewed by Ian from UK on 12th
Feb 2010
Checked area for coverage. Was told excellent,but in truth I am
lucky to get one bar.Very dissapointing.
Rating: 
Reviewed by ken scott from uk on
2nd Feb 2010
I live in Central London and I can't seem to get a connection to
Vodafone 3G and when I do it only lasts for a few seconds or so.
The GPRS is a more reliable connection but it takes forever to do
anything and my patience has usually been drained after 10 minutes
or so anyway. I think I'll go back to having a home connection.
Vodafone broadband is very disappointing, extremely frustrating
and a complete waste of my hard-earned money. I would have given
it no stars but the minimum is one so...
Rating: 
Reviewed by ant from uk on 2nd
Feb 2010
very slow
Rating: 
Reviewed by Claire from London on
27th Jan 2010
I have exactly the same problem as harry (posted 9th Jan) I have
no connection in my area and have not done for 12 days with no news
of it getting fixed, spent £40 on dongle and paid £15 for net,what
so now I have to spend another £55 to get a connection elsewhere!
that cant be right!
Rating: 
Reviewed by Carole Virgo from UK on
27th Jan 2010
I have a pay as you go dongle which I bought last year. So far I
have only been able to use it once, on holiday, as there is such
a problem accessing a mobile mast where I live, and it is not an
isolated area!
Rating: 
Reviewed by Paul from UK on 22nd
Jan 2010
Ive found Vodafone PAYG broadband is useless for anything more than
basic email, and pray no-one sends an attachment. Never connected
to 3G, often only connects to EDGE and is so slow its not worth
the effort. Cant even check the lottery results due to "content
control" and have to go back into town to cancel this. Why not make
turning it ON the option? Glad I didnt go for the contract option.
Rating: 
Reviewed by Chris from UK on
21st Jan 2010
Vodafone 3G Network is good. As the normal 3G speed i get is like
4.8MB on my iPhone. But last time i speedtest it again and had 6.2MB.
The only reson people say the service is slow becuase they are in
a GPRS area and needed to be in an Vodafone 3G area. There are also
good coverage in the UK as they are currenly the fastest at 14.4MB.
2010 will be upgrading to 28.8MB. They are also increasing the coverage
every month.
Rating: 
Reviewed by Wendy from Merseyside UK
on 21st Jan 2010
Well I was duped into having the stupid BB dongle & totally mis-sold
this, as I was told it wasnt a new 18 month contract, now they want
£107 off me now that I've realised the lies after viewing my NEW
plan online and I want to cancel. They keep saying its in the notes
that I accpeted the new contract, but I know I specifically asked
if it was going to be a new contract & the advisor lied. They are
criminals, liars and thieves!!!!!!!!
Rating: 
Reviewed by RMH from UK on 20th
Jan 2010
Skodafone? What an idiot 1. Vodafone are not the biggest network
in the world for nothing. 323,000,000 customers don't just appear
from out of the blue. 2. I don't own a Skoda but you obviously know
nothing about cars. If your trying to hint that skoda cars are bad
then your calling the whole Volkswagen group poor which also own
Audi which also own Bugatti. KNOW YOUR FACTS BEFORE YOU SPIT YOUR
TRAP...
Rating: 
Reviewed by LBD from UK on 20th
Jan 2010
Haven't experienced any drops at all. I took the time to check out
the coverage map before I bought the dongle, and was satisfied that
it would meet my requirements. It did what it said on the tin. Signal
strength varies between 1 and 3 bars, but as I want to string my
1 gig allowance out as far as possible (4 months almost to the day,
last top-up) I stay clear of graphically heavy sites. As a result
the "slow" speed is perfectly acceptable. I never remember dial-up
reaching the speeds the dongle gives me, though my home broadband
blasts it out of the water. The benefit of the Vodafone pay-as-you-go
MB is that your allowance doesn't expire. At any other of the big
providers I would wasting money every month, so it suits me fine.
The content control is big brother, though, and is the same insult
to personal integrity that any kind of imposed censorship is.
Rating: 
Reviewed by claire from england on
19th Jan 2010
cant stand vodafone its so slow and i can hardly get online and
when i do i get cut off not long after
Rating: 
Reviewed by Mike P from England on
14th Jan 2010
Skodafone- enough said.
Rating: 
Reviewed by Harry from London, UK on
9th Jan 2010
To: 'customer.care@vodafone.co.uk' Subject: Complaint Vodafone Service
Dear Sir/Madam, I am writing to express my disappointment in the
service that your company is providing. I have entered in an 18
Months contract for Vodafone Broadband, On the 27th of March, my
internet has ceased to work, there is a strong signal on the dongle,
but nothing is being downloaded. Now, on the 30 March, I phoned
and complained about this situation. I been told that there is a
problem with the Mast (network) in my area and the engineers are
working on the issue. On 2nd of April, as there was still no internet
connection, other than for a few minutes, now and again, I phoned
again customer service, and again, been given the same reply: the
engineers are looking into the matter, but no fixing date has been
given. On 6 April, I phoned once again, and been told that you’re
migrating the systems therefore nothing can be done at that stage.
Today, 7 April, I phoned once again, and after being put through
from one department to another, after 1hour and 23 minutes on the
phone, I got the same message, this is 12 days later, “we
are aware of the issue, our engineers will add your number to their
date of base and will let you know when the issue is going to be
fixed”. This is absolutely ridiculous. I am paying a service
I don’t receive, and I strongly feel that you’re in
breach of your contract with me. In the same conversation, I have
asked to cancel my contract with Vodafone, and I have been told
that I cannot cancel unless I pay the remaining of my contract.
Could you please explain to me how this works? Have you conned me
to get into a one side contract only, are you only protecting your
interests? What about customers interests? If you cannot provide
me with the service that you have promised, why are you holding
me down to a useless contract? I have read through your terms and
conditions and I cannot find any articles that mention the procedures
that must be followed when service is not being provided. I am extremely
disappointed with the service I received from Vodafone, and with
the way your customer service staff deal with the customers. I would
like you to look into this matter and cancel my contract, without
any further payments, or I’ll have no alternative to take
this matter further. Look forward to hearing from you Yours Sincerely
This was sent in March 2009, now in January 2010 I cannot take their
dogs of me, Debt collection company FPC has been chasing me ever
since for £80, when I paid Vodafone for 12 mths of service over
£460. My advice to anyone reading this: Avoid at all costs. It seems
that I have no optoion left but to take them to court.
Rating: 
Reviewed by Aiden from Birmingham on
8th Jan 2010
I'm a long - standing Vodafone contract customer with a mobile dongle.
No connection issues, no problem disabling content control, great
customer service and i get 3GB for ten quid a month. Getting rid
of my Pipex landline/broadband was a good move.
Rating: 
Reviewed by gregory from new zealand
on 8th Jan 2010
vodafone is absolute rubbish god i would never deal with them ever
why doesnt a company come along and wipe them off the playing field
god there is a dam market for it
Rating: 
Reviewed by LiverpoolDave from UK on
7th Jan 2010
Vodafone: Lies and Mis-selling - then they try and wriggle out of
it and deny they EVER told you there was good coverage. Shop staff
go from patronising to nasty and abusive if you go in and complain.
Rating: 
Reviewed by andrew from australia on
5th Jan 2010
vodafone is rubbish and the only reason it gets one star is because
i cant give it zero stars
Rating: 
Reviewed by sarah from lincoln on
4th Jan 2010
Although vodafone bb sort of works ok. I am concerned about privacy
& security. This content control thing (that other people coment
on, on this site) just seems to prove that vodafone is monitering
everything that we do.I will not be passing any sensetive information
whilst i am accessing the internet through my vodafone dongle.I
wonder if they will block me from sending this!.
Rating: 
Reviewed by DONALD from SCOTLAND on
3rd Jan 2010
djt with regards to the content control on your vod payg stick go
to a vodaphone shop with proof you are over 18 such as passport
or driving licence and they will unlock it for you dont forget to
take a note of the phone number before you go to the shop i did
this and it worked without the restriction only drawback i have
found is it wont download webcams properly as the speed isnt fast
enough unless my flashplayer isnt working properly anyone else had
this problem with trying to download music etc any help much appreciated
Rating: 
Reviewed by djt2009 from uk on
2nd Jan 2010
Absolute con. For starters 1Gb costs £15.Way too expensive.Then
theres the "content control".Tried to go online to disable to be
told"Sorry not possible".Then tried the link to customer services
and guess what?no such page exists so I'm stuck with Content Control.Absolute
terrible service. Then there's the "timed out" on large files.Totally
dissapointed with Vodafone and changing to another vendor who are
cheaper,give 3 times the allowance and no Content Control.
Rating: 
Reviewed by jim from chesterfield,uk.
on 29th Dec 2009
works quite well where i live, fairly reliable & reasonable speed,
but it's far too expensive for what you get & vodafone content control
is very restrictive & i would only ever have any mobile broadband
on pay as you go & never have a contract, at least until the cost
comes down.
Rating: 
Reviewed by John from UK on 26th
Dec 2009
Vodafone is absolute rubbish. I was caught between glowing references
for vodafone and other references which said vodafone was awful
and not to touch it. Well i really needed mobile broadband and went
for a Pay As Yo Go option so that I would not be tied to a contract
- and am i glad i did. Vodafone mobile broadband speeds are so low
and erratic that it is unusable except for anything more than the
most basic of use eg email.
Rating: 
Reviewed by alex broom from uk on
24th Dec 2009
i hate it its slow, keeps on cutting out and the customer service
staff havnt got a clue when you phone them. dont waste your money
Rating: 
Reviewed by Sean from UK on 23rd
Dec 2009
I am in charge of IT for a company using 100 Vodafone Mobile Broadband
Dongles, we have field based personal all over England Scotland
and Wales, operating Nationally we find that the 3Gnetwork is fairly
hit and miss, Vodafone did state at inception that it was only launched
in 7 major cities with plans to roll out to more area's in action.
As with all emerging technologies there are teething problems and
one of HSDPA Mobile Broadbands biggest issues regardless of which
network you choose to use is that of contention of bandwidth. Consumer
uptake has outstripped demand for a service which barely meets the
requirements of a modern business let alone the demanding always
on socially networked streaming media whores that consumers have
become. Things will get better but essentially for early adopters
well, you'll just have to put up with it. :) I think Vodafones service
is as good as can be expected, remember what fixed telephone broadband
was like in the early days, over priced and slow, and now look at
it 50MB connectivity from Virgin etc.
Rating: 
Reviewed by annette from england on
17th Dec 2009
i was sold a vodafone mobile broadband 12 month contract back in
september before travelling to NZ for 3 months, and was assured
by the sales assistant that it would work at the same rate as it
does in the UK. being a complete technophobe, I believed him. 3
weeks into my trip, it stopped working and I was faced with a £400
bill, which I haven't yet paid and keeps increasing. Numerous phonecalls
and emails have gone unanswered, only one prat said i didnt read
the small print. i hardly think ASKING ABOUT THE RATES is SMALL
PRINT. absolute nightmare.
Rating: 
Reviewed by Peter from uk on
16th Dec 2009
Vodaphone broadband is total rubbish. Incredibly slow and what the
hell is this content control? I am an adult and think for myself.
I changed to 3 mobile, much faster and their customer service is
excellent unlike vodaphone whose customer service staff are rude
and incompetent, and thats when they can be bothered to answer your
call!
Rating: 
Reviewed by georgie from england on
13th Dec 2009
never ever get this joke of a dongle
Rating: 
Reviewed by Liam from UK on 13th
Dec 2009
Aggressive selling of fastest/best coverage and a 'special 12 month
deal' for students away from home. **Assured** that in the city
I live it has at least 3G coverage - in fact as I type this I look
sadly at the solid green light of 2G connection - never got anything
better, despite all the assurances. My complaints to the shop where
I bought it and to Vodafone directly have been met with nothing
but rebuttals and rudeness. As I was away during the ludicrously
short 7-day return period, I have no recourse despite this mis-selling
and lack of fitness to purpose. And the myth of the '3G bedding
in period' allows them to wriggle out if, after 7 days, it hasn't
'bedded in' and improved. Lies, misinformation and mis-selling.
Rating: 
Reviewed by Sandra from Greece on
5th Dec 2009
Got mobile broadband stick after falling for their ad about how
fast they were compared to the competion. Only available with contract
here in Greece. Installed and worked first day, after that will
not connect have called tech services everyday - no joy at all,
now nearly a month and all they say is we have to wait, Wait for
what I ask. Stick has been back for service butwhen returned my
laptop just says "no device". Can't get any help. worst service
ever, they often hang up when I call now, plus they will never connect
you to a manager. I would give them no stars at all.
Rating: 
Reviewed by Pierre from UK on
4th Dec 2009
I have been reading a lot of forums before I decide which mobile
broadband to choose. I was desperate as I read that ALL the providers
had problems. Eventually I decided to give Vodafone a try on PAYG
after everybody had advised me "3". I was worried of disconnections
and stability problems but so far so good (a couple of hours). It
has been flawless, connecting directly to 3g+. When I was in the
Vodafone shop, I specifically asked the saleman to remove the parental
control which he did directly on his computer. I plugged the dongle
directly in my Mac and it worked straight away. There is nothing
worse than having the feeling of being swindled, I am not working
for Vodafone nor having shares but I can recognise when the service
is there. So far so good, I will definitely come back here if suddenly
the connection is not working properly anymore...
Rating: 
Reviewed by Gina from UK on 2nd
Dec 2009
Vodafone are absolute CRIMINALS. My mobile broadband bill went from
£15 p/m to £250 p/m with no explanation. When I phoned, all I got
was a rude prat telling me that was my monthly usage. Oh. One word:
EXTORTION
Rating: 
Reviewed by nicky maclaren from uk on
29th Nov 2009
my dongle is so slow if i wanted to watch a video he will take ages
to load it up and also other pages of the web, my mate who lives
below me has a 3g dongle it is great this is what i would recommend
to anybody
Rating: 
Reviewed by Mark Richardson from Manchester
on 21st Nov 2009
Absolutely fabulous coverage and coverage and speed in Manchester
after a poor experience with 3. Regular speeds of around 3Mb download/0.8Mb
upload. I never use one of their dongles as my netbook has a bulit
in 3G modem. Using pay as you go at the moment but considering a
£15 per month contract. Really can't fault~~Vodafone at all. The
service is excellent and reliable with a good top-up online service.
Rating: 
Reviewed by jw from sheffield ,uk on
21st Nov 2009
Hitler's dead, but we've still got vodafone content control,why?
who do these people think they are?
Rating: 
Reviewed by John from UK on 17th
Nov 2009
Got to say it's done me pretty fine. It's fast enough to watch you
tube anyway although as mentioned elsewhere it can be slower at
peak times. My only gripe (other than the stingey £15 for 3gig)
is mainly the slightly untrustworthy usage counter. Although it's
reasonably accurate I've been charged for over usage when the counter
clearly shows slightly under the limit, so it should only be used
as a rough estimate. Oh, and also it took a couple of weeks of being
very slow before it bedded in and now I get broadband speed. Maybe
suggests why there's so many poor reviews...
Rating: 
Reviewed by Javed from uk on
15th Nov 2009
Absolute rubbish
Rating: 
Reviewed by mark par from uk on
13th Nov 2009
Vodafone !!!! more like vodaFAKE ! please just dont bother paying
for this .This message is brief because signal may be lost any second.
Rating: 
Reviewed by Cathy Taylor from UK on
11th Nov 2009
I have a Vodafone Mobile Connect Model K3565 provided for me by
my employer (I am a contractor). Basically, I was given the device
and told "use this to access our database." Not a problem to install,
after I stopped it from trying to connect via telephone all of the
time, it is not even very irritating to use. I have a problem because
the install has changed something on my laptop and Vodafone won't
talk to me because I am not their customer. I don't want to pester
my new employer because I don't expect them to take responsibility
for my own lap-top. So does anyone on the planet know what I have
to change to make my internet access come back (Internet Explorer
/ Toshiba that also has wireless)? Vodafone is no good to me; I
don't think I will spend any of my own money on a Vodafone (they
weren't even very nice).
Rating: 
Reviewed by Barbara from UK on
9th Nov 2009
Rubbish!!!!!!!
Rating: 
Reviewed by shelley from scotland on
26th Oct 2009
well i bought the vodafone broadband for 45pound and top up 15pound
when i need to, i have never had a problem with it i get 4bars at
all times and the only thing that dosnt work is utube but i dont
use that anyway, so i have no problem with it atol, its fast and
reliable.
Rating: 
Reviewed by Greg from UK on 21st
Oct 2009
had for 4 months, pay £7.50 for 1GB allowance. Doubt i'll ever get
over 5Mb per month as it's incredibly slow (at full signal). Absolute
rubbish!! It may be mobile but it's not broadband!
Rating: 
Reviewed by jon from UK on 21st
Oct 2009
I bought the 1 year contract with 3gb per month limit. I've used
the dongle in Wiltshire in an area I was assured would have good
reception and also in central London where I live. Lots of dropouts
and slow speeds. I had been using O2 mobile broadband and this was
reliable and fast but didn't give me the coverage in Wiltshire I
needed. The latest problem is that as of yesterday my Vodafone dongle
won't connect [the dreaded RAS 619] and I've been told by support
that because the network went down my sim is corrupted and I must
take it back to the shop for an update - Vodafone need to work on
their delivery because they won't be able to keep their poor service
quiet for long!
Rating: 
Reviewed by Matt from UK on 15th
Oct 2009
Got Vodafone mobile broadband for my business laptop and it has
never been a problem. Connects at the full speed of 7.2Meg in central
Nottingham and London and downloads large files as fast as my 8Meg
home broadband. Content filters can be easily removed by a quick
call to Vodafone. They never asked me for credit card details. I
called up about something completely unrelated and when they asked
my date of birth for security, they asked me if I wanted the content
control removed as I'm over 18. It was removed right away.....
Rating: 
Reviewed by Lawrence Williams from UK
- London on 14th Oct 2009
This is a joke! top10-broadband.co.uk/news/2009/08/vodafone_mobile_broadband_gets_speed_upgrade/
I have a terrible experience with the Vodafone service. I have 'ok'
signal. usu 3-4 bars. I'm in an 'excellent' covrage area. Download
speed 0kbps...to 200ish maybe. Often fails to connect, disconnect.
I don't know HOW they can say 7mb. You can't even get half a meg!
RARE to get (4am) 1meg. I could understand an advertised 'max' 7mb,
but a realistic max of 5mb. Yet, NOBODY really gets even 56kbps.
Dial up was FAR better. Those people putting 5 star work for Vodafone,
or are joking, or clicked the wrong button by mistake. This is a
CON. How do they get away with it??
Rating: 
Reviewed by Chris Francis from Essex,
England on 12th Oct 2009
I got mobile broadband on vodafone with the samsung nc10 netbook
as I have a mobile phone contract with them with good 3g signal
and since first day nothing but problems (on phone to them now while
I do this to get it cancelled). When it's worked its been fine even
on Youtube which I noticed some have had problems with. But then
all of a sudden comes up with page not available which would then
take upto a hour to sort out. They have sent me out 2 sim cards
to change and a new netbook and still no joy (still waiting to talk
to someone so I suspect we are not only ones) I have excuse after
excuse faulty sim card, faulty netbook, poor signal and even wrong
price plan???????? The mobile phone service has been brilliant even
when it went down for 2 weeks when I had just joined they refuneded
full month line rental but as for the broadband avoid at all costs!!!!!!!!
still on phone waiting lady just said still on hold very busy probably
with people wanting to cancel
Rating: 
Reviewed by Andrew Brindley from Leeds,
England on 11th Oct 2009
We have Vodafone business account for our mobiles and two contract
mobile broadband dongles. The signal for the broadband is at best
unreliable. I have just started working at home I am in the process
of switching landline broadband providers. As we have two dongles
thought this would be great to cover the gap as we have to go back
to BT and will have no BB at home for a week. Trying to use it to
connect to our vpn is joke. You sign in it says 2g or 3g or 3g+
but then the signal with go to any of these for no reason at all.
I realise 3g coverage is only based on population centres but it’s
not good enough for business use. Heard a debate on the new high
speed rail line London to Edinburgh the other day and someone said
that the money would be better spend on a super fast broadband network
for the whole of the UK and I can’t agree more. The government
and opposition need to wake up as what we have is stifling business.
It seems to me in the world of communications we are trying to run
a network without the infrastructure. It’s a bit like driving
down the M1 to London from Leeds only to find the bit outside Nottingham
is still a cart track and they are waiting to upgrade it to a turnpike
road!! You wouldn’t put up with it in your car so why do we
with our communications systems?
Rating: 
Reviewed by Andrew from London, England
on 7th Oct 2009
This is "broadband" only if you live in a world where words don't
mean anything. I was told I'd be getting a 3g connection with download
speeds up to 3.6 mbps. I know that ISPs lie as a rule and to divide
their advertised download speeds by two to get a realistic idea
of what you'll actually be getting, but in this case, dividing by
two has proven unrealistically optimistic. I almost never connect
to 3G. Maybe that's because I live in rural central London. I almost
always connect to GPRS at three bars with download speeds of 5-40
kbps. At the lower end, which is where I typically am, the connection
is so slow it takes 10-15 minutes, numerous clicks of the refresh
button and multiple ERROR 0 messages just to load the google page.
As others have noted, the connection frequently cuts out as well.
On the rare occasion I connect to a 3G network, I can still forget
about streaming video. Download speeds on 3G for me have been, at
most, 100 kbps regardless of where I am. I have never managed to
log onto my Gmail account and be able to use the chat function because
bandwidth is simply to low to allow that feature to work. Even dial
up would accommodate that. And just getting to my e-mail is often
an exercise in futility. I elected to get wireless PAYG from vodafone
because I live in a rented flat I won't be staying in for more than
a few months, and I didn't want to pay a large sum of money to have
a BT line put in and have to enter an expensive long term contract
I'd only have to pay even more to get out of. This seemed like a
cost effective solution. Instead, it turns out I've handed Vodafone
£40 and gotten next to nothing in return. I'm sure I can find nothing
somewhere else for less money. If this is the best mobile broadband
in the UK, then the UK doesn't have mobile broadband. It barely
has mobile narrow band. Don't do business with these people. They
don't deserve your money. It's hard to believe they are allowed
to get away with selling something they are incapable and have no
intention of providing.
Rating: 
Reviewed by eric from england on
6th Oct 2009
absolute rubbish slower than dile up every where i go its on one
or two bars it never goes on 3g or higher
Rating: 
Reviewed by gemma from norfolk on
4th Oct 2009
Me and my boyfriend signed up for vodafone broadband back in march
(09) We were sold the laptop on the understanding that the connection
speed would be at least 5 times faster than dial up based on the
area that we live in ... we thought that this would be ok as we
r only recreational internet users, but we never anticipated the
poor connection that we were about to endure!! We suffered it a
couple of months and even tried driving around to pick up a good
signal! Put it this way, u know you have been conned when your parked
up next to a vodafone mast and the damn thing still doesnt work!!
You cant watch videos, or browse popular sites like facebook, because
it just takes too long. After offering to hand the laptop back to
the vodafone store and ringing up and complaining and writing two
letters, we have still not heard anything. The only thing left to
do was cancel my direct debit, since then a payment should have
been made, but all they did was send a text message, (which we ignored)
and since then we havent heard anything, its now been a week......
watch this space. Do not even think about buying one, the bad reviews
by far outweigh the good ones. If you want broadband at home....
stick to something like BT. Ive given it 1 star, but its not even
worthy of that.
Rating: 
Reviewed by des from matlock ,uk on
30th Sep 2009
how stupid is vodafone content control?.i'm not that bothered about
looking at porn on line,but why can't i buy a steam stripper(for
stripping wallpaper)on line & why does it block anything that has
the slightest hint of alcohol related to it.this is just going too
far & i need to change to another service provider very soon.
Rating: 
Reviewed by dogzz from preston, lancashire,
uk on 29th Sep 2009
I bought my Vodafone broadband usb dongle as part of the £15 per
month pay as you go deal - went through Quidco and got a further
£10 off it, so for initial cost of £25 with 1 gb already charged
to it, I thought it was a no brainer - especially as I've been a
Vodafone contract customer for the last 7 years with no problems
(phone) - Well, what can I say...... this USB broadband dongle is
the biggest piece of mis-selling I have ever seen in the entire
industry!!! What an absolute load of rubbish this is.... It comes
up with a signal strength of 5 bars (max), then I press 'connect'.....
I go to browse, or catch up with my google mail..... and it just
disconnects me.......... no explanation... no warning.... the connection
is gone..... I don't use this to watch videos, or download mp3's.....
In fact, I'd bet my mortgage to anybody that you can't use it for
that no matter how hard you try... I just want to run my ebay business
remotely... (checking mails, etc) and it lets me down in spectacular
fashion... My opinion is: 1) Vodafone are mis-selling this product...
It does not give you mobile (3g) broadband as it states it does.
Mine has only ever given me a GPRS connection! 2) The actual GPRS
connection drops out with alarming regularity - NO MATTER WHAT THE
SIGNAL STRENGTH IS?? 3)When I called Vodafone Tech Support, I actually
encountered one guy who referred to this service as " Pay As You
Groan Broadband" - ..... This pretty much says it all.... and that's
from the company Vodafone itself!!! In summary... you'd be better
of sending binary messages via smoke signals, or flashing a torch
or mirror into the sun - this would at least give you a reliable
connection.... and the speed would probably be faster. Don't buy
this worthless piece of rubbish - life is too short to go down the
vodafone wireless broadband route... trust me!! PS - I've been a
communications consultant for a major blue chip for the last 10
years, and even I was fooled by their claims..... My only salvation
is I got the pay as you go option..... I fell really sorry for the
people that got this on contract.... IF THIS WAS THE US, WE'D HAVE
VODAFONE IN A CLASS ACTION LAWSUIT BY NOW FOR THIS.... THINK ON!!....
Rating: 
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