T-Mobile Broadband
Review
In a nutshell: T-Mobile isn't the fastest or the cheapest
of the 3G mobile broadband networks. However the basic price of
£15 per month does include free WiFi Hotspot access and the
USB modem or USB modem stick is provided free of charge. The network
covers around 85% of the UK population and includes access to around
1,000 Wi-Fi hotspots around the country.
Best buy: Mobile
Broadband Plus (£15 per month); or Mobile
Broadband Extra (£30 per month).
T-Mobile
offer mobile broadband using either a USB modem or a USB modem stick.
Both are compatible with a PC or laptop running Windows XP or Windows
Vista, and with an Apple Mac. The USB modem provides a download
speed of 1.8 Mbps, and the USB modem stick is compatible with HSDPA
offering speeds up to 3.6 Mbps. This makes the T-Mobile service
slower than Vodafone and about the same as 3 Mobile.
| Price Plan |
Data
Allowance
|
Price
per month
|
| Mobile broadband Plus |
3 Gbytes
|
£15
|
| Mobile broadband Extra |
5 Gbytes
|
£30
|
These
prices are for a 24 month contract - the prices for a 12 month contract
are slightly higher. The price also includes WiFi Hotspot access.
The USB modem is free, whilst the cost to buy the USB modem stick
ranges from £0 to £19.99, depending on which price plan
you choose.
The
T-Mobile network currently covers around 85% of the population.

T-Mobile Broadband
Consumer Reviews
Love your mobile network? Hate it? Please share your experiences
to help other people choose the mobile broadband network that's
best for them. Please do not review this network if you have not
used it. This is a review site, not a forum, so please don't just
ask questions. Please do not use swear words or offensive language,
and please, no advertising!
Average
rating from 108 reviews: 
Reviewed by Paul from Ilford on
2nd Jul 2009
This broadband is so bad, constant disconnections, slow download
speeds, downloads cut out before they have completed, fup 3 gig
even though nothing downloads properly, the thought of another 10
months of this made me decide to get a landline and alternate broadband,
so now i'm paying fo two broadband providers. AVOID !!!!!!!!!!!!!!
Rating: 
Reviewed by Jellicoe from UK on
2nd Jul 2009
Location: Haywards Heath T-Mobile,your only choice of getting mad.
Faster,safe,no side-effects.
Rating: 
Reviewed by S Evans from UK on
30th Jun 2009
T-Mobile have blocked hotmail over the last few weeks. I called
them this evening, and the operator told me that access has been
withdrawn as they do not have an agreement with hotmail in place.
Performance is ok in most city centres, but outside it does not
seem to be so great. I have a friend at work who seems happy with
Vodaphone.
Rating: 
Reviewed by Lucy from England on
30th Jun 2009
Once you have used up your 3g per month fair use policy allowance
you cannot use your broadband until the next month even if you offer
to pay! Waited on 3 seperate phone calls 1 1/2 hours last night
to be told "computer says no". No matter what you do the next time
i can use my mobile broadband is in 4 days when my next voucher
will start - so I am now a 3 mobile broadband customer BOOO to T
MOBILE
Rating: 
Reviewed by sid from england on
30th Jun 2009
I am after mobile broadband as i am always on the move (no the tax
man isnt after me...yet!) but ive checked the reviews of most providers...Tmobile
, 3, and all the reviews are terrible. So im after mobile broadband
but according the the reviews they are all horrendous! Does this
mean that theres no point buying mobile broadband and i simply cant
so my work on the move? we put man on the moon (supposedly) in the
60's and early 70's....got mobile phones and computers that can
do just about everything short of making your breakfast and walking
the dog...so with the amazing advances of technology...are we incapable
of having a roaming mobile broadband technology? Im now as stuck
as a sticky insect stuck on a sticky bun! I need mobile broadband
but it seems no one can provide me with a service quicker than a
tortoise in a 100m hurdles sprint with a customer service that makes
forrest gump look like a rocket scientist and as useful as a one-legged
policeman! Whats going on? [Editor's comment: "we put man on
the moon (supposedly)" - blimey, you are a skeptic! The reality
is that a lot of people have poor experiences with mobile broadband.
This is partly due to the nature of the beast, i.e. variable coverage
depending on where you are, partly due to the technology being in
its infancy, and partly due to salespeople making absurd claims
for the product. The best thing is to find someone who uses it in
the same locations as you, and find out their experiences.]
Rating: 
Reviewed by Sean Bradley from England
on 23rd Jun 2009
Terribly slow. Advertised as being "Upto 4mb" speeds. I have never
received more than 1MB. Downloads cut out half way through, but
still count towards your data transfer limit. T-Mobile rudely rang
me at 8:30am to tell me I'd gone over my "3GB fair useage policy".
When I explained to them the download cut out, forcing me to RE-DOWNLOAD
the entire file, it was like talking to a brick wall. Horrible customer
service. Even accused me of stealing at one point. I've never been
so offended by a company. AVOID AT ALL COSTS.
Rating: 
Reviewed by Craig from UK on
23rd Jun 2009
DO NOT SIGN UP FOR THIS CONTRACT! - i regret signing up for my 24
month contract every day, my download speed is minimal all day long
and i cannot stand to be on the web for long as it takes half an
hour to just read/reply to a few emails. my previous isp was fine
but i was enticed by the cheap price of £15 pm with 50% cashback
over the 24 months, so great deal but it doesn't work! i no longer
use the internet at home because it is too stressful waiting to
see if a page will actually download within 10 minutes and i can't
get out of the contract. Beware!!!!
Rating: 
Reviewed by Kris from UK on 19th
Jun 2009
Who ever reads this sight remember that all the postings for reviews
are from 2008. TMobile has been putting over 2 million pounds a
day into extending and strengthening its network over the last two
years and is now....according to people in the industry (YouGov,
pc pro and mda to name a few) and well as the millions of satisfied
t-mobile customers....the network is consistantly the stronges and
widest reaching network in the UK. Check other, more up to date,
websites for a more objective and current reflection of just how
good t-mobile is today and where it intends to take mobile broadband
by the first quarter in 2010.
Rating: 
Reviewed by Joe from UK on 25th
Oct 2008
I have been using the T-Mobile service for some 6 months now and
receive 1.3 Mbps all the time. I heard that a good site to test
your connection is www.thinkbroadband.com as it gives a good indication
of mobile performance. The added benefit is that I can use it not
only at home but all over the country.
Rating: 
Reviewed by mick from uk on 24th
Oct 2008
what a load of rubbish internet is slow keeps going off i was downloading
the other night on for two hours then went off cant wait for contract
to end
Rating: 
Reviewed by Dave from UK on 22nd
Oct 2008
Absolutely Awful. I had Ok reception for the first 3 weeks, then
suddenly I never got 3G reception and rarely get more than 1 bar
for GPRS. It took 30 mins to load up BBC website the other day.
Unfortunately I have signed up fro 18 months - worse waste of money
ever. I have used Vodafone in the past and should have stuck with
that. Please avoid this like the plague. TOTAL WASTE OF MONEY. Does
anybody know how to cancel? Has there been any consumer advice on
this as the product does not meet anything it says it does....
Rating: 
Reviewed by Luigi from Manchester on
21st Oct 2008
T -mobile Broadban = world's best annoying thing in the world
Rating: 
Reviewed by Ryan from UK on 21st
Oct 2008
Couldnt agree more, this dongle is useless. i constantly have to
disconnect and reconnect nearly every time i try to load up a page.
compared to what is advertised this is nothing short of a disgrace.
my dongle was stolen a while back and tmobile was insistent on 100quid
to replace it. after weeks of phoning them one guy advised me to
complain online to get this 'speciall number' to ring, which their
not really meant to give u- can u believe that?!!it led to me getting
a replacement for free, so im gunna try dig tht number up to try
send this junk back. worst thing i ever bought, no exaggeration
Rating: 
Reviewed by Grant from Scotland on
20th Oct 2008
LOcation:- St Andrews Scotland Provider :- T Mobile Service:- USB
mobile Broadband (150k if your lucky). Well heres a few facts for
you about T Mobile,They lie to make you buy a package that they
say is good and fast,well it was very good for the first 3 months
then the stuff hit the fan.I live in St Andrews Scotland and have
a t mobile usb broadband stick the usb stick was delivering over
2 megs a second at any time,then the students come back to the town
and the population doubles and guess what every student want a usb
stick for there lap top,So now instead of 2 or 3 hundred people
using mobile broadband theres 2 or 3 thousand and guess what T mobile
didnt even increase there bandwidth they just shared the exsisting
band width for all users,my speed at times is less than 150kb and
this is an excellent signal area according to T mobile and its a
3 g area.Any way the other reason its slow also is that T Mobile
dont even own the 3g rights in St Andrews it belongs to the company
3G who let T Mobile have a small peice of there Bandwidth.I spoke
to T Mobile and they said it was due to bad weather sometimes and
that it was acceptable to wait 5 minutes for an email to download
what a lie an email of text should open in a split second.Any Way
if your thinking of getting a mobile usb stick in St Andrews go
directly to 3 G as they are the only ones with 3g Capability that
actually belongs to themselves 02 T mobile all suck a share off
3G.Quiet Frankly dont go to T Mobile because they are full of junk
and they will lie threw there teeth to make you take up the contract
and when your signed up they couldent give a toss about you as they
have you bent over the desk and are felching you dry from everything
you have in your bank account. T Mobile might think this is harsh
but this is the truth from someone who has been with this service
and lives in St Andrews and knowes the real score.
Rating: 
Reviewed by steve from uk on
20th Oct 2008
Rubbish. Signal drops after a few minutes. Speeds so slow it makes
me want to gouge my own eyes out. I'm on a 24 month contract as
well. they ought to be ashamed, calling this a service.
Rating: 
Reviewed by JJ from UK on 19th
Oct 2008
Has anyone had any luck returning this piece of rubbish? I got one
3 days ago and Carphone Warehouse won't have any of it when we tried
to return it. Is there a 14 day return policy?
Rating: 
Reviewed by neil philbin from england
on 19th Oct 2008
when i went to a t mobile shop and asked about t mobile broadband,
i was told it ran at 3.6mb/sec in any part of the country....what
a load of rubbish! the only time i ever get a consistant speed above
1mb/sec is between 2 and 6 in the morning! during the day im lucky
to get over 200kb/sec! how can they get away with this? ive signed
up for a 24 month contract, and when ive complained all i was told
was, 'well if enough people write and complain, then they might
do something about it' it is robbery, i urge anyone whos thinkin
about gettin tmobile broadband...DONT DO IT!!!!!
Rating: 
Reviewed by Simona from uk on
19th Oct 2008
A total waste of money! I wish I accessed this site b4 I signed
up for months. It's only good for emails....forget about watching
videos or listenning to music! Absolute lots of rubbish!
Rating: 
Reviewed by Lewis from Manchester on
18th Oct 2008
DON'T BUY IT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Rating: 
Reviewed by john from uk on 17th
Oct 2008
terrible!!!!!!!!!very slow download speeds. Keeps locking out. I
wish I had never joined. 2 whole years. They should be ashamed!!!!!!!
Rating: 
Reviewed by lauren from UK on
16th Oct 2008
I got my USB mobile broadband stick about 2 months ago, and have
had nothing but grief with it...im gutted i signed a 24 month contract
for a thing that doesnt work! It only works intermitently... at
odd times of the day - mid morning and late night, try using it
at lunch or 5pm when people get of workand you have no change. Upload
and download speeds plumet and it will take up to 3-4 mins to load
a page on hotmail or facebook! when I got it i was assured that
I would be able to use it to access BBC Iplayer/ ITV & 4OD to watch
tv I missed etc. To start with it seemed to work with these programmes
at the odd times when I had a decent download/upload speed, however
last night i logged on to Iplayer to watch last weeks episode of
the Resturant, only to be told on screen that I couldnt watch it
as i was outside of the uk, (i wasnt i was sat in my front room
at home in York) the bbc suggested contacting my ISP - so i dialed
150 only to be told that this was becase as of yesterday all of
T-mobiles servers had been moved out to Germany, meaning my IP address
ws now German and does not qualify me to view sites that require
an english IP address.. . to top it all off... Its not due to be
fixed for another 4 - 6 weeks MINIMUM!... My Recommendation.. DONT
GET ONE!
Rating: 
Reviewed by Phil from UK on 15th
Oct 2008
Got the 3GB package, at first was slow, and it downsamples images
on web pages. But worse was to come, it disconnects and just jam's
up. Took it back, got a new modem and now the connection is rock
solid. Seems the older modems are not so good. There is software
you can use to stop it downsampling images on web pages, but it's
a pain to have to run it. The speed is pretty poor, upload 200-300
kb/sec and download 20kb/sec. Thats bit's not bytes! Can't really
download files as it's too slow and the server your connecting to
will probably disconnect you after a while as it's thinks your not
there anymore it's that slow. No way you can play online games,
and VOIP like skye does not function, there is simply not the bandwidth
to do it. My summary, I've bought it so will carr yon using it.
It's not good and it's not a replacement for ADSL, once you get
over that it's pretty cool to have internet access with out a phone
line and anywhere on the move. I'm going to say it's average. But
as more people use it the network will improve and the speeds and
coverage will improve, so maybe in a year or two it will be worth
it as a replacement to ADSL, but for now don't be fooled.
Rating: 
Reviewed by Martin from UK on
11th Oct 2008
Em... I have managed to get on the internet no problem... Hotmail
won't open. MSN won't connect. They want my credit card details
to allow me to view YouTube and MySpace. What.have.I.done... I'll
report back if this gets better... Martin Strange
Rating: 
Reviewed by paul from newcastle, england
on 9th Oct 2008
as an internet provider, for the price its a bit steep, but then
i got this device not to use at home. i use it for work out and
about round the country. its fantastic, sure it can run slow depending
on the coverage and yes its a small alowance £gb fair-use policy.
but i didnt get it for watching you tube, i got it so i can email
my colleagues when im out and about. send sales figures back to
the office and check the football scores when im stopped for a cuppa
in some god awful cafe somewhere. last time i checked they sold
it as "mobile" broadband
Rating: 
Reviewed by David from UK on
6th Oct 2008
I work in a hospital during the week and live in on-site accommodation
which has a wi-fi gateway. I wasn't getting brilliant performance
and paying £16 a month for it so when T-Mobile offered this service
at £15, I signed up. What a mistake!! I am getting no more than
56kbps (dial-up speeds) - I was getting 256-512kbps with the wi-fi
gateway. I was told the signal here was very good and should have
no problems. What lies! I rung to arrange a return but was told
to take it back to a T-Mobile shop as that was the quickest way.
A 20+ mile round-trip to my nearest store is not exactly inspiring
but it's better than coughing up £15 a month for 18 months. My advice:
DON'T GET ONE, DON'T BELIEVE THEIR LIES.
Rating: 
Reviewed by Jim from UK on 5th
Oct 2008
I just got this bad boy a couple of days ago and am fairly impressed.
I've so far only used it at peak times and have been averaging at
around 400kb download and 200kb upload. It's so far only dropped
out once. For some strange reason It loads youtube and other streaming
websites faster that the home computers cabled broadband but downloading
files normally sticks me at 40k/sec. I'm hoping for much faster
speeds next week when I try it at a non peak time. My only real
complaint is the stingy allowance of 3gb although i've heard you
can push that to 4gb before they start getting aggressive about
the "fair usage policy"
Rating: 
Reviewed by jack sparrow from uk on
4th Oct 2008
Imagine having a router with a 2meg dsl connection, then sharing
it with 80 of your neighbours, that's what you get with this technology.
Imagine the speed!!! I once got 150kbps but averages about same
speed as 56k modem, sometimes many times slower
Rating: 
Reviewed by satellite from uk on
3rd Oct 2008
use in public library, free wifi internet area. it's free. unlimited
coverage. only but a test.
Rating: 
Reviewed by Eden Penketh from UK on
3rd Oct 2008
Average at best, awful most of the time. Constant disconnects are
my major problem. Downloads are almost a waste of time unless they
support pausing/restarting, which many don't, because you're gambling
with whether the connection will hold out. I don't need to explain
exactly how irritating losing a connection on a 200mb+ file 99%
done. It seems a lot of ports are blocked by T-mobile making online
gaming, something promised to me by the sales person as reliable,
hard work to even get a connection set up properly. Streaming video
buffers at a snails pace for the most part and not at all sometimes.
Ironically enough, while I was just browsing on another tab the
connection cut out for no reason. Expect a lot of this if you're
somehow drawn by these somewhat less than stellar reviews
Rating: 
Reviewed by Gareth from UK on
1st Oct 2008
Absolutely Useless! As below, it worked well for the first month
a year ago now it annoys me to use it!! Its sooo slow, 30 pictures
took 2hours to upload to photobucket! How are T-Mobile getting away
with daylight robbery?!?!?
Rating: 
Reviewed by Mira Sorensen from England
on 29th Sep 2008
I really wish I had done some actual research before buying this
useless piece of plastic in July. There's no point trying to watch
videos online unless you like staring at a screen that says 'buffering'
for a very long time. Even with HSDPA and signal strength at 97%
it drops to 0.2 kbps and then to 3G, or even worse GPRS where you
can't do anything, not even email. Trying to attach a file to an
email takes so long I have to give up on it. I'm sick of staring
at 'Internet Explorer cannot display the webpage' and other error
messages. I'm on the £35 a month contract, if anyone knows how to
get out of it, please post it on here, I'm desperate! If I happened
to lose the USB stick, or if it somehow got damaged and I refused
to purchase a replacement one, would that get me out of the contract?
Also I wonder if contacting Trading Standards would help, as I signed
up believing it was broadband as advertised, but have since discovered
that is in fact dial-up?
Rating: 
Reviewed by Lisa from milton keynes
on 29th Sep 2008
I purchased mobile broadband from t-mobile. Since i brought it ,
it has never worked i keep getting a error message saying unable
to connect to the phone book entry . They have not resolved the
issue so i have had to send it back . Very poor service received
Rating: 
Reviewed by Jade from UK on 27th
Sep 2008
DO NOT buy this, had no end of problems right from the beginning,
bad service and more importantly the slowest internet I have ever
used in my life
Rating: 
Reviewed by James from UK on
26th Sep 2008
I think this is great speeds are really quick Great product. Negative
sometimes have to go to GPRS when 3G is down which is not as good
but still ok Brill invention
Rating: 
Reviewed by Oli from Derby, England
on 23rd Sep 2008
Absolutely useless, barely runs anything, Youtube doesn't work,
messenger barely works. Pages take -forever- to download, and I
have 100% signal in a "Very good" high-speed area. Go figure. Thank
god for the 14 day returns policy, goodbye T-Mobile, I certainly
will not miss you. If you want a more entertaining way to get broadband,
go to the dentist and ask them to pull out all your teeth and give
you a root canal, it's about as much fun, and will probably be about
as useful as trying to get this pile of junk to work.
Rating: 
Reviewed by Scott from Barnsley, England
on 21st Sep 2008
I use T-Mobile broadband via my phone (LG KU990) which supports
HSDPA. Most of my browsing is done using the phone itself however
I do use it with my laptop when I travel anywhere or if my broadband
is down. The fastest speeds, ironically, tend to be achieved when
I'm at home. I run a speed test now and again and the results range
from 300kbps up to 1500kps. Even at the slower end, internet browsing
seems fairly comfortable. At work, in what is quite a remote business
park, the speeds are a little more modest, maybe averaging around
100kbps. The HSDPA signal doesn't appear to be available here so
it seems I'm getting the kind of speeds you would associate with
a GPRS network. Still, it's fairly comfortable at picking up emails
etc. I've used the service on a train with my laptop with varying
degrees of success. On the East Coast mainline the signal appears
to be quite steady through most of Yorkshires, when you start to
go through the less populated areas it doesn't work well at all
as would be expected. As you approach London the signal is strong,
although there are quite a few tunnels that cause the signal to
drop occasionally. This is ofcourse not entirely a problem on the
East Coast mainline as National Express offer free wifi on the trains
anyway which is normally quite robust. In terms of the usage limit,
I was previously on the 'Max' plan but switched the 'Plus' option
when I could as I only use maybe 200Mb each month at the most. If
you are using this as a complete replacement for your broadband
service then the 'Max' option may be necessary. You have to remember
that this technology is really in it's infancy so you can't expect
it to work 100% of the time with the latest developments of the
internet, such as Youtube, which rely on a robust cable or ADSL
service.
Rating: 
Reviewed by donald mcleane from uk on
17th Sep 2008
Did a speed test last night. With five bar reception at 8pm i got
11kbps, a 59 sec youtube clip took 57 mins to stream. If you like
chucking cash away, buy it. I downloaded an ati driver which downloaded
at an average of 3K a sec. AVOID like the plague.
Rating: 
Reviewed by Paul from England on
13th Sep 2008
IF YOU READ THIS AND STILL BUY IT YOU ARE A FOOL!. DO NOT BUY T
MOBILEMODEM/DONGLE . Sat here waiting 15 minutes to load up sky
sports web page. Roughly 30kbs , no way of downloading anything.
I downloaded a short 5 min clip and it took 5 hours to download.This
maybe ok to access emails up and down the country but thats it.
MY PHONE IS QUICKER THAN THIS.
Rating: 
Reviewed by Wez from London UK on
12th Sep 2008
I was so excited when I signed up for T Mobile Broadband. Speed
was great for the first 3 weeks and then it dropped! I can't use
p2p applications, cannot watch youtube clips, cannot watch any movies
online at all and some websites take like 10 mins to load! I've
called T Mobile on numerous occasions and all I hear is the network
is congested in my area and it will be fixed within 'a couple of
days'. I'm trying to get out of the contract. Better stick with
BT or Virgin broadband. Such a shame!
Rating: 
Reviewed by J C C Regis from UK on
9th Sep 2008
It is unbelievably slow. My home broadband from pipex (up to 8Mb/s)
has loaded a 4:40 minutes video from youtube in 2:12 minutes on
my desktop computer. At the same time T-mobile broadband running
on my laptop couldn't load the same video faster then it played
and it took 7:37 minutes for the video to play to the end. I've
tried with other videos from youtube and the result is the same.
I received my "web'n'walk" stick today and I'll be sending it back
tomorrow.
Rating: 
Reviewed by Shane Hall from Scotland
on 9th Sep 2008
I bought the T-Mobile modem stick three weeks ago and it worked
fine sppeds were good and downloads were quick. Now Two weeks later
I can't use it at all.The signal says its full but I am unable to
access the internet or anything and I have had a replacement modem
as it could have been faulty but the same thing happned with that.
I would diffinelty not recommend it to anybody! It would say that
3 Mobile Broadband is the best as i have had that in the past.
Rating: 
Reviewed by SteveH from England on
8th Sep 2008
Slower than dial-up - typically 45kbps. Frequently drops download
connection whilst maintaining upload. Also prone to dropping connection
completely. (I live 800 yds from Gatwick airport and my GPS is no
good either!)
Rating: 
Reviewed by Janette from UK on
8th Sep 2008
I have only had my USB stick for about 3 weeks, for £30 a month
an it is the biggest waste of money you can find as the signal is
down all the time so i am paying for nothing!
Rating: 
Reviewed by Alicia from England on
31st Aug 2008
I bought this back in november 07, maybe december. It's the worst
internet ever, I can't do anything with it and I'm now stuck paying
out £30 a month for another year and a a half. Has anyone has success
in cancelling it?
Rating: 
Reviewed by phil from newcastle on
30th Aug 2008
teresa, i just got the usb stick too...£35 a month for 10gb allowance
and 7.2mb/s downloads cap...in a high signal area with GPRS(green
light) running with speeds of around 30kbps...dial-up was faster
than this!
Rating: 
Reviewed by Teresa from UK on
29th Aug 2008
I just got the T-mobile broadband USB stick - having been told I
lived in the area with best reception - and it's rubbish. It goes
from 30 kb/s to 350 kb/s to 100 back up to 250 then down to 10 up
to 450 and then 0 in the space of 20 seconds. Utter rubbish. Thankfully
I have 13 days left in which to return it, which I will do.
Rating: 
Reviewed by jamie from scotland on
29th Aug 2008
the modem i thingk is amazing my laptop isnt great but when i am
streaming media i'm getting download speeds of 1000-2000kbps the
reason it doesnt download all the time at top speeds as it doesnt
need to be unless you are media streaming ect it does the job and
can be wathing a video on you-tube within seconds and unless you
are downloading illegal films that the modem shouldnt be used for
then it will be fine
Rating: 
Reviewed by Fez from Manchester on
21st Aug 2008
Speeds are not the greatest but still getting 300-400 kbps downloads
in the evenings which i think is reasonable. Signal is consistent
with very little disconnections. Much better than orange (constant
disconnections) and no nasty sting when you go over your limit (e.g.
3). Haven't tried vodafone but very happy with this so far.
Rating: 
Reviewed by Gazzy from Manchester on
14th Aug 2008
Trust me don't get this, the speed's are no where near as advertised,
i get an average of 100kb/sec usually lower and im in a high coverage
area with 100% signal on the modem, it's just that theres so many
users it's slow as hell, it also disconnect's regularly so it's
impossible to use IM or anything where you require a constant connection.
If you want to get out of your contract phone them explain it isn't
fit for purpose as it doesn't reach the advertised speed's and you
want out, say you're just gonna cancel the direct debit and not
paying them a penny and also return the dongle, that's what I'm
doing anyway.
Rating: 
Reviewed by Steven Littlewood from England
(UK) on 10th Aug 2008
I got this about 2 months ago, I had the guy in the shop check 4
postcodes and was advised it works well in all 4 postcodes. As it
happens there is no signal at all in 3 of the postcode and the signal
in the 4th is almost useless. Even when I do get a connection over
3G or HSDPA the speeds are like old dial up. Avoid this product
likes its going to kill you, it is all but completly useless. Plus
if you want to get vista support for the USB modem you have to trawl
through Forums as there does not appear to be any offical support
offered.
Rating: 
Reviewed by matt smith from uk on
10th Aug 2008
WARNING!!!!please do not purchase this item worked good for first
3 months from feb 08 this year however now hard to get connected
if at all .very slow when connected cuts off from time to time spoken
to technical team countless times have no answer now trying to get
out of contract stupidly signed up for 24months pay to get connected
through landline because this is rubbish!!!!!
Rating: 
Reviewed by paul from uk on 10th
Aug 2008
I too have had the same prob as Reviewed by martin barlow from uk
on 7th Aug 2008 using t-mob. I too live in a good signal area, and
have tried eevery mob broadband apart from orange, and found that
02:- kept diconnecting and made my pc crash when trying to shutdown
3: worked well for a day or so that speed just dropped so i sent
it back current t-mob- has worked ok ish since I had it, but lately
i havenoticed that the speed is slow bout is generally got from
watching vid and using p2p and speeds dot seem to be affected and
only the browsers are slow to load but as i said p2p works fine
and so does messenger but browsers are painfully slow at time epech
firefox if anyone can resolve this please e-mail me paullovesshivz4eva@hotmail.com
just to add t-mob is the only one in my experience that stays connect
%99.9 and even its slow at times to load pages downloading vids
through realplayer is rapid, so i think there might be a prob with
the internet apps. if people experience probs with speed or crappy
connection issues go in store and ge a replacment as it sometimes
the device, because i think if its over used it can get hot, maybe
i duno.
Rating: 
Reviewed by martin barlow from uk on
7th Aug 2008
i had this last november when i moved home, bt wanted 150 quid to
turn line on, so i thought i'd try this instead. i signed up for
a 24-month contract. yes, i'm an idiot!. it worked perfect during
november and decemember with constant speeds of 1.2 to 1.3 megs
at any time of the day. then new year came and it stopped working,
i could no longer download any file without errors, get any complete
web pages. it stayed like that for about 4 to 5 weeks, then t-mobile
went down completely, i coulnt even use my phone. the next day it
was back, and it worked again, propely. things went well till march
when speeds dropped to about 500k at peak time, then 300k in april,
by july speeds had dropped to less than 200k at peak time and now
its dropping to about 28k. it seems every phone mast can only cope
with about about 4-6 users at a time, and they are selling millions
of these things. ive now got to pay 35quid a month for the next
15 months for a service i can only use at 4am. i had to get my modem
unlocked and now i use a 3 sim card with pay as u go. thats starting
to slow down to but at least im getting 500k at peak times. do not
sign up for a contract under any conditions to any mobile network.
get prepay, then at least u can change networks.
Rating: 
Reviewed by Aniya from Italy on
7th Aug 2008
I already had the dongle (an italian vodafone one) I purchaed a
t-mobile sim and for the past 2 days haven't even been able to get
a connection, i phoned customer service who then put me through
to the technical staff, I waited for 15 minutes only to then hang
up I got fed up of listening to their music and not speaking to
anyone to sort my problem out, great service!!!
Rating: 
Reviewed by nicola from uk on
6th Aug 2008
t mobile broadband is pathetic , toooooo slow and pictures n txt
r all comressed so need to use SHIFT & R all the time , not happy
at all written to them , no avail , awaiting resopnse frm consumer
advice.
Rating: 
Reviewed by flordeliza from uk on
5th Aug 2008
this is sooo rubbish. i can't wait to get out of my contract. i
wished i had read more reviews before i agreed to the contract or
i wish i hadn't waited after fourteen days before actually calling
them to cancel. i called them to ask if i can cancel it and i was
just told, i'd have to pay £350 cancellation charges...whoof, it's
like paying for the entire contract! does anyone know how to get
out of the contract????
Rating: 
Reviewed by malcolm from uk on
5th Aug 2008
I started with T-mobile broadband on 12 July. Three days later I
went back to the shop to complain. Despite living in a strong signal
area I couldn't get access to various web pages and there was anyway
a persistent disconnecting problem. They gave me a new dongle. Since
then absolutely no problem, so is there a manufacturing fault with
some of them?
Rating: 
Reviewed by Mick from uk on 4th
Aug 2008
useless would love to know how to get out of contract
Rating: 
Reviewed by Simon from uk on
31st Jul 2008
just wanted to let ya know despite all that you have heard i have
had no problems good speed great service from english speaking people
Rating: 
Reviewed by Ana from UK on 27th
Jul 2008
It is real junk. I was told connection is stable, well in fact i
keep getting disconnected evry now and again. It is a real pain
when you phone customer services to be put through the engineer
who then says that he cant fix it.. Network is down.. Can it be
down everyday???
Rating: 
Reviewed by steph from uk on
27th Jul 2008
Ive had this service for 3 months now, and i can't wait to get out
of my contract. For the most part its on 2G, and constantly disconnecting.
Ive phoned customer service and they told me basically not to rely
on this network, im desperate to get out of the contract. Reading
these reviews everyone seems to have exactly the same problem as
i do, but when i phone t mobile they say problems r unusual. Dont
get it, its rubbish!
Rating: 
Reviewed by Jeff from England on
22nd Jul 2008
I've used it on the train a few times and aprt from one journey
where the signal disappeared for a while ( I assume it was a poor
reception area as it was deepest middle england) it's been fine.
I really only use it for surfing the web and it's plenty quick enough.
Therefore maybe I'm not a as heavy a user as some of the other people
here. HOWEVER on my vista latop when I go back to using my home
wireless broadband I cannot connect to internal network and not
the internet. Last time I had to do a system restore to resolve
this. NOT GOOD!
Rating: 
Reviewed by karen from uk on
19th Jul 2008
was very aprehensive after reading reviews, but should not have
been. i know its "early days" but its brilliant -with download speeds
well over 1000 kbs showing on the easy to read statistics graph,although
it was a bit slow the other night. It is capable of over 7mps, which
is better than most mobile broadbands. It stays connected 99% of
the time. Obviously i live in an area with good service so i dont
know how it will fare when away elsewhere. have played online games
but not watched full movies as yet. so all in all i am most satisfied.
Rating: 
Reviewed by chris from uk on
17th Jul 2008
ive applied for my mobile broadband as an upgrade in November. i
got the black stick (7.2kbps) one the next day with a delivery charge.
i used it 4 around 3 hours with a fast service. then the problems
start. it kept disconnecting with device disconnected popup. switching
to gprs worked with no problems but very slow. i spoke to t mobile
telling them about my problems. they wanted some connection details
time of disconnections... had a list of 100ish. didn't feel like
telling them what i got. so i looked in the device manager and found
that the device wanted my maximum power at 500ma. seamed that my
device needed more at hspda. in the modem tab i got alot of information
about the device actions and times. i copied and paste the findings
on to notepad... had around 500 connections in a week. spoke to
t mobile again and sent the details off by email. no luck finding
the problem... coping with the slow speeds i got i decided to try
again. i got in touch with a very helpful lady and she knew what
the problem was by the details ive given. it was a power issue in
the end. they did exchange the device to the white one. it is more
stable online and i still have issues with it slacking and not responding.
16 months 2 go with 3.6 kbps.. if im lucky 2 get 1kbps if u have
trouble with the device disconnecting my advice is to get a power
usb hub with a power supply. this is not practical when on the move.
error codes 633 613 720 619 got a few more carnt remember them
Rating: 
Reviewed by kate from UK on 16th
Jul 2008
was called up on Monday by T mobile (my mobile phone provider) pushing
me the web n walk package. Checked with them that it would be fast
enough for me to watch videos etc online and was assured it was.
Arrived today and tried watching video via bbc iplayer. After 20
minutes it had only played 5 minutes and the rest of the time spent
buffering. Signal strength regularly at 0%. Fortunately as it was
a cold call sale Ive a cooling off period of 14 days - which means
there was no problem this evening when I called up and said I want
to cancel. Off to read other reviews now to find out which one to
choose
Rating: 
Reviewed by Karleen Christopher from
uk on 16th Jul 2008
I have just read all these reviews I wish I'd done it before I bought
and imprisoned myself with a 24 month contract. I have had all the
problems listed and all from the very beginging. I dont use my modem
any more and am just waiting for the contract to end. However I
am considering as one review said to get in touch with trading standard
in order to see if I can get out of the remainder of the contract
on the basis that the product did not work as advertised. who knows
if all of us do it it may help. I'm sure there are other people
out there with the same problems but have not written a review either
becuase they have not come accross this page to do so, I only found
it by accident or dont feel that there is anything they or anyone
can do. Will be back with any news from trading standards.
Rating: 
Reviewed by Anthony C from UK on
16th Jul 2008
I advise anyone reading this, DO NOT PURCHASE THIS WORTHLESS PIECE
OF PLASTIC. I have had this device now for around 4 - 6 months,
it disconnects randomly, when asked about this a T-Mobile rep. advised
me to "use it wisely" great help! Signing an 18 month contract was
the worst mistake I made. I am stuck now paying for this useless
thing. DO NOT BUY THIS!!!
Rating: 
Reviewed by Daniel D. from UK- London
on 12th Jul 2008
I personaly have a terrible experience with t-mobile web'n walk.
its been 6 months since the purchase and the all thing is a real
nightmare. the device is not working properly limiting my access
to internet, wasting my time with technical support for hours, no
one as an answer, no one really helps, and no one knows what should
I do. I took a 24 month contract and i am terribly sorry of making
the choice to purchase t-mobile web n walk. another thing if you
wan to purchase a mobile broaband, first ask for the network coverered
by he device.... they tell you it works every where, but they forget
to tell you that in your area the network might be problematic,
so before you take any contract make sure the network offered is
working in your area.
Rating: 
Reviewed by James from UK on
9th Jul 2008
Reading the other reviews I can see the frustration, but at the
same time I think it's a configuration thing. I was really disappointed
when first using this as I had realy difficulty getting a connection,
and once connected maintaining that connection. However, on using
the dongle on my girlfriend's laptop, it works fine pretty much
100% of the time at high speed. So now I'm investigating what the
problem is with mine. My girlfriends laptop is much older than mine
and about half the cpu/ram etc. My advice to anyone is to try it
on another laptop if possible and start to investigate the settings
of your system. [Added by James on 13th Jul 2008: Actually, I retract
that statement. Although it runs better on my girlfriends laptop,
whenever downloading a file of any size it disconnects and I have
to reconnect. I don't see why I'm going to have to get a download
manager because of crappy hardware. I'm not going to even try with
the t-mobile support as they've been useless in the past. I guess
I'm just going to have to fork out another 50quid+ for a better
3g modem. I'm really annoyed that T-Mobile would distribute such
a poor standard of hardware.]
Rating: 
Reviewed by donna from uk on
9th Jul 2008
i have found t mobile to be as useless as a chocolate as tray, they
have no idea why my windows live messenger wont run with them as
the server,first they tell me try new version 8.0,then older version
6.0 why wont run along side the other please is there any one at
t mobile that know whats going on 4 weeks on the phone to tec support
and still none the wiser
Rating: 
Reviewed by Barry McMillan from England
on 6th Jul 2008
While connected this modem works well, however, for no reason it
disconnects itself at random and you have to reconnect which is
a pain while in the middle of something.
Rating: 
Reviewed by R Phillips from Beds UK
on 1st Jul 2008
Being out in the country, my broadband landline service is around
600-700kps at the very best, so after reading reviews and checking
the very fastest service was available localy I opted for the T-Mobile'dongle'
The service is very fast locally and about 2mbps (speedcheck varified-
not the 7.2mb stated but thats comming!). The connection will apparently
upgrade as the new faster service is rolled out - so check on the
t-mobile site for your local speed Eventually much higher speeds
are planned ( so it says in my New Scientist) NB IMAGE COMPRESSION
IS A PROBLEM BUT ELIMINATED VIA THE T-MOBILE ACCELERATOR DOWNLOAD
WHICH WORKS FINE ON MY XP LAPTOP BUT CAUSES NETWORK PROBLEMS ON
MY VISTA LAPTOP IF I GO BACK TO MY HOME WIRELESS NETWORK. If it
were not for the built in compression (pixelated pictures) and lack
of ability to turn it off, I'd give this 6 stars- the additional
download/plugin fix is a not entirely satisfactory solution to what
is otherwise for me a blisteringly fast service straight out of
the packet!!!
Rating: 
Reviewed by carl from east midlands
england on 30th Jun 2008
ive been using t mobile dongle for a month now and im not happy
with it. Pictures (facebook, friendster) are blurred. The speed
is annoying. All i can say dont subscribe on this product total
waste of money and time.
Rating: 
Reviewed by Ja from UK on 30th
Jun 2008
No way is it broadband. Msn doesnt work. Average speed is 5kb/s.
Constant connection issues. Disconnects. annoying.
Rating: 
Reviewed by Issi from England on
24th Jun 2008
Awful. Slow, lose connection constantly & it's driving me nuts.
waste of money & i'm on contract.
Rating: 
Reviewed by paul from uk on 23rd
Jun 2008
i went to carphone warehouse and purchased t-mobiles mobile broadband
@ £15 per month their checks were approved they gave me the usb
dongle and told me of a promotion they had going at the time where
i get £75 store credit i went home to try the service but i could
not log on i then waited until 3pm the following day to no avail
i decied to contact t-mobile one of their call center staff informed
me that the service had been cancelled but gave no reason and then
told me i had to return the items back to carphone warehouse when
i got there they contacted t-mobile to see what the problem as their
system showed that everything had gone through with no problems
when they talked to t-mobile they stated that the service was cancelled
due to the mobile phone contract i had with tmobile as i wasnt allowed
two phone lines. due to the fact i have to return the items back
to carphone warehouse i now have to pay them the cost of two of
the 5 items i received under the free instore credit i had been
given as i had opened these items i find this to be a really poor
service form t-mobile and will certainly advising people not to
use this company for mobile broadband
Rating: 
Reviewed by Jan from UK on 22nd
Jun 2008
i have a recently bought 7.2 mb/s t-mobile dongle and, in a words
is is PANTS! fine for the first few weeks though not a patch on
expected speed, at best ever say 1 mb/s and then, slower, slower,
slower and now either nothing or sud dialup speed of yesteryear.
im curious as to how an awful lot of folk are experiencing the same
thing: nearly adequate service to start and then a steady progress
to f-all! youd be forgiven in suspecting a conspiracy. i note they
say if u overuse downloading they will slow your connection down
after a couple of warnings but this seems like pre-emptive action...
Rating: 
Reviewed by Sophie from UK on
19th Jun 2008
The worst broadband ever!! Stay away from this! It worked ok at
the begining but a few months later it just keeps disconnecting
maybe like a few hunderd times an hour! It's worse than dial-up!
it can't even sustain a normal download! I can't believe I upgraded
this month (£44 a month for a 12 year contract) in the hope it would
improve. I can't wait for my contract to end, I will never come
back. In fact, while writing this sentence I got disconnected again!
Total waste of money - and time!!!
Rating: 
Reviewed by Lou from England on
12th Jun 2008
DO NOT EVEN CONSIDER BUYING THIS. Will give you high blood pressure.
Drops off all the time. spen hours just trying to access hotmail
account. Frustrating and annoying. Arrrggggggg!
Rating: 
Reviewed by rhiannon.p from uk on
7th Jun 2008
In response to james miller review, t-mobile does not chatge for
a sim card, and all mobile networks will charge more for not paying
by direct debit, i ahve been with orange vodafone and 3, which all
add the extra 20%. Granted the connection does drop now and again,
but i totally understand why, just like the reception can drop on
your phone. Overrall i think it is very good, especially for a laptop
on the go well done t-mobile
Rating: 
Reviewed by chris from uk on
2nd Jun 2008
hi i have the usb modem and it was the most unreliable internet
i have use in my life afta all the money you pay for it it is easier
to go home and use broadband it is so slow and every 10 minits it
keeps dissconecting and it has millions of errors if i was you i
would go and get it somewere else cause when u first have it .it
works fine then afater a month you will have millions of problems
Rating: 
Reviewed by Graham from UK on
28th May 2008
Not happy as have now been trying to sort out the problems since
Nov 2007. Speed at times is only 5kbps !! even with a full 3G signal
and its worse on the new H network. I have been told they are now
going to share capacity with Orange. This will not solve the "Compression"
problems. Dont bother with the Broadband accelerator program. The
web pages are still broken. They now claim that the Web n Crawl
is only an add on to my phone package and not part of the contract
even though it is writen down as the only reason for upgrading to
a new phone in the contract.
Rating: 
Reviewed by guy from london on
26th May 2008
I was great at first because it is portable ad is sooooooo much
better than dial up! But then I had connection problems, the T-mobile
staff replaced my modem and now it's fine!!!!!! RECOMMENDED!!!!!!!!!!!!!
BY IT!!!!!!!!!!!!!!
Rating: 
Reviewed by Graeme from Tyne & Wear,
UK on 21st May 2008
got the USB web'n'walk few months ago as a backup. have just moved
house and can't get proper broadband for few weeks so been using
the t mobile service as a stop-gap. worked ok, bit slow at times
when the 3G connection kept dropping out, but fair level of service
for what i expected. however, tonight, from about 6pm, nothing.
i can connect to web pages, sometimes, but all that displays is
text - no images at all. instead i get the missing image, red cross
in the corner placeholders. it keeps dropping from 3G to GPRS and
then disconnecting. after 3 hours of trying, i rang t mobile tech
support who told me their cell sites are a bit overloaded due to
people using 3G services to watch the football match.. (even though
it's on TV!) and as a result, all i can do is wait a few days to
see if it calms down again! not great when i'm relying on this service
to work!
Rating: 
Reviewed by abdul from bradford on
20th May 2008
i bought the dongle in december 07 and was working like a treat
but the last 2 weeks it has starting to drop connection. spoken
to tmobile and they did some tests. they didnt work! then i found
out my self that only 2g (dial up) worked which is so slow! it keeps
dropping off 3g network! then suddenly it starts working for a while
then off again. its driving me nuts! ill give them another week
then im gona cancel and try vodafone!
Rating: 
Reviewed by Nita from England on
20th May 2008
Looks like Im not the only one having problems with getting connected.
This is really annoying me now, my connection keeps going down I
spend half the time at my laptop just trying to get a connection
and when I finally do, it goes down! I really wish I'd never got
it.
Rating: 
Reviewed by Colin Erskine from Scotland
on 18th May 2008
My data card came as a promotional deal with a Vaio laptop. It's
an Novatel Merlin XU870 Wireless Broadband Express Card. I stuck
the SIM in the slot and away I went. I had 30 days for free and
it worked a treat. This was August 2007. I was getting +300kbps
download, up to 1MB/sec at unsociable hours. So I signed up and
until recently have been happy with the freedom it provides. Sitting
on the train reading your mail & RSS is a treat. Lately though there
has been a noticeable deterioration in service. The connection constantly
drops out. When its on, its on and the speed is fine but this intermittent
connection is very frustrating. This connection issue started a
few months ago and has got gradually worse. T-Mobile customer service
have been friendly and helpful (business contract) but unable to
resolve the issue. They showed me how to select UTMS by picking
the little arrow to the right of the T-Mobile Communication Centre
(TMCC) start button and this helped for a few weeks. Recently I
have been unable to raise a connection with TMCC and found Vista
Network and Sharing Centre could although the connection dropping
was much worse. Tonight TMCC worked and all seems well. All said
I couldn't recommend T-Mobile Web&Walk in the Aberdeen area considering
the problems I'm currently having. I presume the network can't handle
the recent uptake and I have no idea what actions are being taken
to remedy the situation. I would like to hear the inside track from
a T-mobile employee.
Rating: 
Reviewed by David from UK on
17th May 2008
My mobile broadband with t mobile has been excellent from the moment
I plugged the dongle into my usb port! Great coverage, in fact I
travel all over the country and have never yet not had reception
on it or lost a connection. Yes, it is slower than home broadband
but that was to be expected. There's nothing I can do on my home
pc that I can't do now sat in the middle of a field with my laptop!
I love it, wouldn't be without it and can't recommend it highly
enough! Freedom!!!
Rating: 
Reviewed by D.May from Unitied Kingdom
on 7th May 2008
I'v found T-mobile network straight forward but feel they don't
do enough for the customers who have been with them for a long period
of time & have stayed loyal to the network which i have. More offers
on deals because you've been with T-Mobile network for longer than
10 years, plus deals on accessories etc... They make money either
way so why not give something back & give back to the customers
who have been loyal throughout the years.
Rating: 
Reviewed by James Miller from uk on
18th Apr 2008
DON'T USE T MOBILE if you don't want to pay by direct debit. The
cheapest mobile broadband t mobile do is advertised as being £15,for
now.It's £15 if you pay by direct debit but if you want to use a
safe way to pay i.e. with a credit card they will charge you a 20%
surcharge for using your credit card,so that's £18 a month.They
will insist on doing a harmful-to-your-credit-score credit check
on you.When you receive your modem you will also see on the despatch
note that you have been charged £6.99 for a sim card and £5.95 for
delivery,so that's £30.94 for the first month on your credit card.You
will also discover that after the first month t mobile will then
refuse to take any more money from your credit card for subsequent
months and demand that you pay by direct debit.Two points arise
from this,one,there is no reason to do a credit check if they refuse
to take money from your credit card and demand you pay by direct
debit,two,your distance selling cooling off period has long since
expired and you are now required to complete a 2 year contract paying
by direct debit. Don't use t mobile if you don't want to pay by
direct debit.
Rating: 
Reviewed by Rachel from Glasgow on
14th Apr 2008
T-mobile broadband is like Portugese police = Useless! Ive had it
for a week and im using my phone as a modem and so far ive had nothing
but problems with it. If you finally manage to get connected expect
to be at the computer all night because it is SO slow!! Customer
services arent any better , sure there nice people but they dont
have a clue!! Downloading is out of the question and MSN rarely
works. If i had a tenner for everytime my laptop said 'the programme
is not responding' id be a bilionarie. A warning to all you folks
who are considering getting a contract wh t-mobile...DONT DO IT!!!!
Rating: 
Reviewed by Nick from SE London on
9th Apr 2008
I believe its the USB modem thats rubbish :P dont have any problems
using the internal datacard i got for my laptop.
Rating: 
Reviewed by Dan from uk on 9th
Apr 2008
Ihave T-mobile broadban 4 2 months and every day i want to break
it because it drives me CRAZY!!! connection drops all the time.
sometimes it needs 5 minutes to sing in into the skype!!! come on
ond m stuck with it for another 16 months.
Rating: 
Reviewed by MNR from UK on 9th
Apr 2008
When it works it's ok, averaging around 0.35meg connection, although
occasionally makes it to 2.5! (But not often) Connection recently
is deteriorating to the point that I'm considering breaking the
contract. Sometimes can't connect for 30 mins. Often loosing connection,
and it seems to have a built in latency making it much slower than
standard broadband. For £35 a month I want it to work 90% of the
time, not 50%. This will probably be really good in 12 months but
I'd avoid a contract tie-in like the plague for now.
Rating: 
Reviewed by Jonathan from UK on
8th Apr 2008
How Tmobile can get away with describing this as broadband is beyond
belief. It is at best slow and constantly loses connection. On trying
to reconnect, many hours have been spent viewing message error 619.
Many more hours have been spent on the phone to "Technical Support".
I am now compiling my 4th diary of events in 4 months for the inept
t-mobile support staff to investigate. I cannot believe I have signed
up to this for 24 months. I am off to trading standards, this is
not broadband !
Rating: 
Reviewed by benji from uk on
5th Apr 2008
Well - I've had a 'dongle' for 7 months now. The service is fine
- it seemed to get a bit busy at Christmas, sometimes dropping but
on the whole it's great. The important thing is not to compare it
with home broadband in terms of speed. I can do anything with thsi
dongle instant messenger, email, web surfing. It keeps me in touch
and I certainly wouldn't be without it now.
Rating: 
Reviewed by craig from united kingdom
on 1st Apr 2008
get a t-mobile broadband dongle theyre really good (as butt plugs
go) an amasing 3.4 mbps data transfer rate (as long as no-one else
on the plannet has the cheek to log on as well as you, as you all
share a 3.4 gbps connection through a proxy server so wait youre
turn) up to 3gb of downloads (as long as you can find 3 gb of stuff
that isnt actually rated 18, or you have a cc to prove so (?dont
i actually have to be 18 to sign the contract in the first place?)
and as long as it stays connected for long enough you may have to
disconnet and reconnect up to 340000 times) get a free dongle (has
to be a 2 yr contract tho or pay a hundred quid for a useless piece
of plastic. has to be 2 yrs as who'd sign up for another year given
the choice) wish i could still get cable
Rating: 
Reviewed by Tim from UK on 29th
Mar 2008
In a word, dismal. Using the dongle, very slow speed and drops connection.
Rating: 
Reviewed by James from England on
29th Mar 2008
Apparently like most other people I only wish I'd done some more
research before signing up for Web n Walk. It drives me completely
and totally up the wall. I have been using the internet since the
early days and I'd say this is probably equivalent to dial-up in
terms of average speed. Sometimes it's quick but then the connection
will die / fade and then you sit there for five minutes waiting
for it to re-connect. It is so frustrating that I have a good mind
to sue T-Mobile for wasting a large part of my life as I sit looking
at the USB manager *praying* for some kind of activity. Please save
your sanity and don't buy this product (I believe T-Mobile and 3
use the same network).
Rating: 
Reviewed by Dmitri from England on
26th Mar 2008
I have had the T-Mobile broadband Service since February 2007. until
recently i would have said they had a good speed stable reasonably
fast connection. I have used the Card all over the UK and found
the Broadband service to work well in most areas (t-mobile also
seem to have 3g coverage in some local small residential areas where
no others have 3g coverage yet. Sadly in the last month the service
appears to be overloaded and I have had connection problems when
good 3g coverage is available. Hopefully this is just temporary.
If this improves I would recommend the service as its very cheap
and you wont get charged more if you do go over your limit. also
the customer Service is superb...lets see if they can sort out the
temporary issues.
Rating: 
Reviewed by Varsha from london on
21st Mar 2008
i wish i read these reviews before purchasing this tmobile broadband!
Bought it 2day and is absolutley slow!!!!
Rating: 
Reviewed by C C Cook from UK London
on 21st Mar 2008
Expensive rubbish! I am stuck with an 18 month contract paying £29
a month because I wanted a free PCMCIA slot card. I travel between
Eastbourne and London and have never had a fast or reliable connection.
It just drops out after a while and I end up having to reboot. The
signal strength is worse on the coast but I expected that. I bought
an ariel booster for the card and even though the signal is better
the connection is not. As was said before, can't wait until till
the contract ends!
Rating: 
Reviewed by Richard from Southampton
on 21st Mar 2008
Absolutely unusable for the past 3 months. I've a full-strength
3G signal, but the download speed is often as low as 50kbps, and
the connection stalls completely for minutes at a time. T-Mobile
tech support are useless.
Rating: 
Reviewed by CrashMasterH from UK on
4th Mar 2008
While T-Mobile's Broadband is buggy at this point in thime this
is due the the coverage of their 3G cell sites. This will not be
an issue for much longer as they have recntly done a deal with 3
so that they will be able to use their cell siteas and so they wil
be able to offer a much impoved service
Rating: 
Reviewed by Paul from London on
4th Mar 2008
Absolute rubbish do not buy, i've had nothing but problems for 4
months, can't wait till the contract ends.
Rating: 
Reviewed by Peter from UK on
27th Feb 2008
It's rubbish. Connection intermittant at best, and often dops connection.
AVoid like the plague.
Rating: 
Reviewed by lkz from lkz land on
21st Feb 2008
t-mobile good. internet not gud:(
Rating: 
Reviewed by ibrahim from england on
15th Feb 2008
t mobiles best network
Rating: 
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