T-Mobile Broadband
Review
In a nutshell: T-Mobile isn't the fastest or the cheapest
of the 3G mobile broadband networks. However the basic price of
£10 per month does include an "always browse and email"
guarantee even if you exceed your data limit, and the USB modem
or USB modem stick is provided free of charge on pay monthly. The
network covers around 85% of the UK population and includes access
to around 1,000 Wi-Fi hotspots around the country. But Ofcom's
survey of mobile broadband, published in May 2011 found that
T-Mobile's mobile broadband service was the second slowest in the
UK.
Best buy: Pay
Monthly Mobile Broadband (£10 per month); or Pay
as you go Mobile Broadband.
T-Mobile
offer mobile broadband using a USB modem stick compatible with a
PC or laptop running Windows 7 and with the Apple Lion operating
system. The USB modem stick is compatible with HSDPA offering speeds
up to 3.6 Mbps. Ofcom's
survey of mobile broadband, published
on 26 May 2011 found that T-Mobile offered slower average download
speeds than most other providers. This survey was based on 4.2 million
tests run from September 2010 to December 2010.
|
Price
Plan
|
Data
Allowance
|
Price
per month
|
|
Mobile broadband 1GB
|
1GB
|
£10
|
|
Mobile broadband 5GB
|
5GB
|
£20
|
These
prices are for a 18 month contract. The USB stick is free on pay
monthly.
On
pay as you go, prices start at £15 per month plus £9.99
to buy the USB stick.
The
T-Mobile network currently covers around 85% of the population.
T-Mobile Broadband (UK) Consumer Reviews
Love your mobile network? Hate it? Please share your experiences to
help other people choose the mobile broadband network that's best for
them. Please do not review this network if you have not used it. This
is a review site, not a forum, so please don't just ask questions. Please
do not use swear words or offensive language, and please, no advertising!
Average rating from 212 reviews: 
Reviewed by Kenny from Scotland on 22nd Jan 2012
Terrible. I have to reset the connection every few minutes as it keeps
bottoming out and freezing. Even sending emails and basic browsing is
a nightmare. Streaming movies is impossible.
Rating:  Reply
Reviewed by jbridges from england on 19th Jan
2012
had it almost a year on 1gb £10 a month, works perfectly fine for me.
the complaining fools shoulda checked the availability in their area
before purchasing. i live near bristol, so i have full 3g all the time,
fast speeds i can watch vids, play games if i wanted. completely unlimited
website usage. yes the fair usage thing pops up fast but all it does
is stop you loading vids. games, and the standard internet work perfectly
fine. you might have trouble with rubbish flash sites(that have video
intros) but apart from that its more than what i expected. Plus the
portability is great for road trips/holidays within the country. much
like a mobile phone you won't have a perfect signal everywhere, i've
only had problems within busy days (christmas/new year) same as you
would expect for other net providers.
Rating: 
Reply
Reviewed by Nunny from england on 15th Jan 2012
just got a pay as you go dongle from t-mobile, works great on 3g even
with just 1 bar. my fair usage went after about a day, but it hasnt
stoped me playing online games at full speed. recomend for gamers. even
playing tf2 and thats a bandwidth vaccum
Rating:
Reply
Reviewed by laxynd from uk on 12th Jan 2012
absolutely terrible. The monthly fair-use policy is way too small, and
not 'fair' at all. And the speed is slow too.
Rating: Reply
Reviewed by tom from uk on 11th Jan 2012
the t mobile fair use policy cuts in if you only use e mail and stuff
like e bay etc ,In my opinion its rubbish and would not recommend t
mobile
Rating: Reply
Reviewed by Casey from USA on 11th Jan 2012
T-Mobile broadband sucks and you can't cancel it because of the poor
service without them charging you $200 for an early cancellation fee.
I never had a problem with my Cricket Broadband. I switched to T-Mobile
to consolidate with my cell bill. "Vengeance is mine, sayeth the LORD!"
Rating: Reply
Reviewed by FORMATION KINE from freance on 9th
Jan 2012
Please avoid any mentions of video streaming or file sharing
Rating: 
Reply
Reviewed by Rehan from UK on 8th Jan 2012
I just bought T-mobile dongle for broadband but i am sorry to say service
is so poor and even i cant connect to yahoo webcam . right now every
where we have competition and data is going very fast but last 5 hours
i am unable to open yahoo webcam because of slow speed is very slow
Rating: Reply
Reviewed by yusra from scotland on 7th Jan 2012
please do not buy t-mobile broadband!!!!! do not make the same mistake
i did!!! i was previously using 3 mobile broadband and i was paying
£7.50/1gb per month but i changed to t-mobile for the £10/1gb/per month
because they promised "unlimited browsing" THIS IS A VERY BIG LIE!!!!
3 then offered me 5gb of £8/month so i went back to t-mobile after an
hour to cancel the contract but they "dont cancel contracts if u have
left the shop" so now im stuck with this rubbish internet for 18 months.
The network is rubbish, the internet keeps cutting off and i have to
repeatedly keep refreshing the page and disconnect and reconnect like
5 times in about half an hour. Also pictures appear blurry and take
a very long time to load. PLEASE STAY AWAY FROM T-MOBILE INTERNET (the
phone service is good though) if u reali want good internet, 3 is by
far the best and the cheapest, i hope this review helps u make ur choice
:)
Rating: Reply
Reviewed by Errol from United Kingdom, London on
6th Jan 2012
RUBBISH. Save your money. Enough said.
Rating: Reply
Reviewed by steve17bf2 from uk on 4th Jan 2012
Mila K - It is unlimited. T-Mobile by far the best internet dongles,
£30 for 3 months browsing.
Rating: 
Reply
Reviewed by Mila K from UK on 1st Jan 2012
Guys please be AWARE and stay WELL FAR OFF TMobile... They promise you
unlimited mobile broadband with fair usage policy. BUT after you finish
your miserable 1 Gb you speed drops to 0! And 6 attempts out of 10 bring
you blank Internet page "No data received". I have just complained to
Ofcom, hopefully they may be able to forbid advertising this miserable
broadband as UNLIMITED.
Rating: Reply
Reviewed by T-Bloke from uk on 31st Dec 2011
STOP! thi is what u get from Tmobile after 12pm gmt u get FREE!!! youtube
also stream vids from sites like vidbux and solar movies!! FREE!! even
after you exceed FAIR USAGE so perfect to WATCH YOU TUBE late at night
on. ALSO, if it freezes refresh video page then, .... if no good reinsert
dongle works a treat EVERY TIME, u cannot skip forwards or back though
ok so u know u must pause everytime as no rewinds it will kill ure entire
hour streamed movie!! so to conclude, BUY A T MOBILE FREE VIDEOS AFTER
12PM IN THE UK LOVE IT.
Rating:
Reply
Reply by Dan from UK on 3rd Jan 2012
This is true for plans registerd before Feb 2011. Anything after is
subject to the new limits and there is no off peak usage for new ppl.
Meaning once they exceed 1GB they are limited untill end of booster.
People registerd before will continue to get the 12-16:00 Unlimited
off-peak usage. Only HTTP/HTTPS/POP3/ protocols are enabled when exceeded
usage.
Reviewed by mel from england on 27th Dec 2011
really poor a real rip off the fair useage policy is anything but fair
Rating: Reply
Reviewed by tim from england on 18th Dec 2011
i bought a t-mobile dongle yesterday,easy set up and suprisingly fast
speed for the first day,but the day after it has been working slow and
freezing on websites,the speed is totally rubbish now and definatly
not worth the money!!
Rating: Reply
Reviewed by and32 from UK on 16th Dec 2011
Read the comments of other people and have to say i have had my contract
t-moble usb dongle for 2 years now. When first used was slow but system
been upgraded in area and works a treat. Being used for sons Xbox live
game play. Using computer as modem. At the same time internet surfing
on computer is also no problem. As for downloading video's and such
of course you are going to use more bandwidth and allowance. As for
blocking sites or content lock as they call it one simple phone call
could and did remove it from my dongles sim.
Rating:
Reply
Reviewed by Harvey Turner from UK on 10th Dec
2011
I pay £5.00 per month for mobile broadband dongle with this bunch and
you might think that's pretty good. It's so cheap because I have had
a mobile with them for years and I threaten to leave. I get a full signal
all the time and when you can stay on-line for more that enough time
to check you e-mails you can do it anytime. But that's the point...
it just logs off when it likes... Ive been on the net this morning and
it has logged itself off around 15 times in the last half hour... Also,
no good for downloading anything bigger than, say, 5 or 10 meg... only
just above dial-up speed and will cut off anyway after a short while.
It's not worth five quid a month so you'd be mad to pay full shop price...
besides, if you do want to get on your phone to customer services, it
ain't that good and it'll cost you even from your T-Mobile phone.
Rating: Reply
Reviewed by minxy from uk on 9th Dec 2011
Do NOT Give away £180 per 18 months it's not worth it, you can't upload
photos nor download important updates for your pc and if you do manage
to get those important updates guess what?????????? you exceed ur fair
usage therefore have to endure painfully slow 90's speed internet, do
ur self the biggest favor and avoid like the plague.................
minus 10 for the con
Rating: Reply
Reviewed by liz hayden from uk on 8th Dec 2011
The uk pre pay dongle has been adequate for accessing the internet for
information, face book and e mails and booking hotel rooms. I have found
it ok for light use . Cant comment on downloading movies etc or using
on line tv. Dont use this when on the move.
Rating:
Reply
Reviewed by darren from uk on 6th Dec 2011
it has got to be the worst broadband on the market cant wait until my
phone contract is up so i can get rid of that as well. I also dont get
the always browse anymore cant even get 4 on demand as that keeps on
stopping, never again
Rating: Reply
Reviewed by Arlene from scotland on 2nd Dec 2011
i could only watch 1 video on YouTube before it told me i exceeded the
data limit :(
Rating: Reply
Reviewed by JAMIE C from ENGLAND on 2nd Dec 2011
I will agree with all the other complainants comments here. the website
is also difficult to use, when you are trying to select a plan after
topping up.. around in circles, is all I can say. A RIPOFF. I recently
payed £15 for 30 days use, I was on it for about 20-30 mins max, watching
a few videos, then I was informed I had exceeded my allowance. Emailed
them to be told I would get a response within 7 days. junk. I will rate
it MINUS 10
Rating: Reply
Reviewed by Jamie from England on 1st Dec 2011
Absolute rubish, I was told of download speeds of 8mbps, i'm lucky to
get 0.1kbps.Unusable!
Rating: Reply
Reviewed by Colin from England on 28th Nov 2011
Just had same happen to me as paul from uk on 21st Oct 2011, original
limit 3Gb then down to 2Gb and finally last month was told @T-mbl shop
my sim had to be replaced (*old top up card kept by shop) as it was
not suitable for new technology coming in. I now find that £15 only
buys 1Gb of fair use. Pure and complete con its about time Trading Standards
and Consumer Protection Agencies sorted these highway robbery tactics
out for good. Complain to MPs and European Parliament to get this stopped.
I rate T-Mbl minus 5 stars for value+honesty
Rating: Reply
Reviewed by William from Scotland on 26th Nov
2011
T-mobile prepay dongles say unlimited but they use the "fair use policy"
to limit you I started webcam chat and was cut after an hour because
I had gone over the so called fair use.
Rating: Reply
Reviewed by colin from england on 26th Nov 2011
NASTY WORTHLESS RUBBISH THAT BLOCKS 18+ SITES INCLUDING INTERNET DATING,
PORN SITES AND WAIT FOR IT "YACHT BROKER SITE" AS IT HAS THE WORD BROKER"
WOW NANNY T-MOBILE NANNY STATE,***WILL NEVER USE THIS RUBBISH AGAIN***AS
FOR THE STAR RATING THE LOWEST SHOWING IS 1 STAR HOW ABOUT -5 STAR TO
START..******DO NOT BUY ******
Rating: Reply
Reviewed by Dawn from United States on 26th Nov
2011
The biggest piece of junk I have ever owned.!! I got the webstick almost
a year ago and have been fighting with T-Mobile ever since. Dropped
connections, no connectivity, no IP address, and the worst customer
service I have ever dealt with. A T-Mobile tech finally came out to
my house and tested my webstick on his computer and got the same crappy
connection that I was getting on my computer. Then he tested his newer
webstick on my computer and it was fabulous. I think T-moblie sold the
websticks knowing the problems and then came out with a new one several
months later because I have had 3 different websticks and none of them
hold a connection. They have tested the towers and the signal and my
house. There is no problem with those areas. The problem is the webstick
as their own tech said. I filed a complaint withe the better business
bureau and T-Mobile's response is that there is no problem and that
it must be working fine because of my extensive use. The only reason
I have been using it so much is because I have to do contantly disconnect
and reconnect in order for it to work. I also have to remove and reinstall
the program. Then when I call for tech support, I have to be connected
but it takes no less than an hour to get tech support on the phone.
DO NOT SIGN UP FOR THIS. Before signing up for any technical product
I will call their customer service and see how long it takes and what
kind of service they have. T-Mobile should be run out of business. Their
product sucks and their sevice is even worse. You can call the Executive
Assistant to the Vice President (877-290-6323 ext 3418025) and leave
a message. Maybe if enough of us call they will listen. I have a year
left on my contract and I think it might be worth it to pay the contract
fee and get a new service and then sue them in small court for breach
of contract and get my money back.
Rating: Reply
Reviewed by Chris Brainard from Germany on 22nd
Nov 2011
The worst Internet ever, but then Internet in Germany totally blows.
The only place you can get internet is in big cities in hotels or Starbucks.
The other places require you to pay by using their computers. The T-Mobile
Internet is a total joke. It doesn't finish downloading all the graphics
on webpages. I am not even doing video or anything advanced. You can
forget trying to use a VPN, it just doesn't work. The signal is always
dropping so you end up reloading pages a lot.
Rating: Reply
Reviewed by lauren jones from england on 22nd
Nov 2011
I'm sorry but t mobile is absoultly a rip of when it comes to using
internet. Everytime I go on there it charges me for every single thing
I look at. Unlike other networks like vodaphone who only charge you
£1 PER DAY! I think it rediculus. Somthing needs to be done about this.!
Rating: Reply
Reviewed by Les from England (West Midlands) on
21st Nov 2011
I have the T-Mobile 3month pre paid usb dongle and the pro's and cons
are; Pros....Easy to set up, Impressive speed if you can get a hspa
(or better signal) anything less than that and its back to 1996 internet
speeds,Allways able to access email/basic web browsing even when the
fair use has been reached.........Cons.....Hspa is not an easy signal
to obtain (dependant on where you live odviously)i suspect the u.k infastructure
is severely behind the rest of Europe in this regard, Fair use policy
is pathetically low and avoid movies/youtube/bbciplayer etc...you will
use the allowed data just on the trailers!......So we are getting there
with hspa but it needs to be improved, Tmobile need to be more generous
with the fair use policy or just offer an all you can eat package....If
you can have an installed, unlimied fixed internet at home then do that,
If you travel a lot you could do worse than t-mobile but forget about
music/films...Hope this helps.
Rating:
Reply
Reviewed by Tim - Wood Green from uk on 19th Nov
2011
The T-Mobile broadband stick has to rank as the worst on the market.
It's tediously slow. I repeatedly have to disconnect and then reconnect
to bring up a web page. The 2GB allowance for £15 a month is eaten up
pretty quickly - don't bother to try and watch any you tube videos!
Rating: Reply
Reviewed by Williamson from England on 16th Nov
2011
T mobile stick is absolutely dreadful. I am paying for monthly usage
and rarely get as muchas one hour continuous use per day. Very very
poor. Oh, surpirse, could not submit this as no connection. Disgraceful.
It is now 3pm and I have had about 10 minutes access today.Am getting
barely any signal. LIve in Winchester, Hampshire should be perfect.
Rating: Reply
Reviewed by Hate T-mobile from UK on 16th Nov
2011
The damned thing barely stays connected - often loses connection when
I simply refresh a page! Seldom get a single above 50 kb/s - which is
hopeless - TAKEN 4 ATTEMPTS TO POST THIS REVIEW -but T-mobile are forcing
me to stay with the contract. T-mobile web & walk is THE BEST ADVERT
FOR CABLE BROADBAND EVER!
Rating: Reply
Reviewed by roushon from london on 8th Nov 2011
i just hate it..if i download any web site that time i can't download..if
i open skype that time i can't open..i m adult but however i understend
u..i never doing any work so slow...network.
Rating: Reply
Reviewed by Digger from UK on 7th Nov 2011
AS you all should realize it is a lottery, I've tried 3, voda and O2
and T-mobile beats them all hands down because they are the only ones
that give me a decent signal where I live so how can I compare unless
I live in a major city. You have to study closely the coverage maps
and figure out who gives you the best coverage. My T-Mobile is faster
and more reliable than any of the others. Biggest pain in the butt in
the content block which can't be unlocked with any of my credit cards
and the 1gb limit but I don't have time to 'game' so not a big issue!
Rating:
Reply
Reviewed by cannopa from UK on 7th Nov 2011
I've had a Web and Walk stick for 3 years and always seemed to perform
fairly to me. Just changed it in the T-mobile shop to a Wireless pointer
so I can use it with my wireless only iPad and its seems fine so far.
They transferred my £15 3GB rate too, which is no longer available normally.
(Curious as to why Mike Worrall's rebooting eats into his download allowance
(18 Oct)- doing remote boots? ! )
Rating:
Reply
Reviewed by Russell from USA on 1st Nov 2011
Got 1GB plan and purchased USB stick for 9.99 and it works great when
I disable the AVG protection/ anti-virus program. AVG can only be disabled
for 15 minutes at a time; I can't find how to make an exception for
it yet.
Rating:
Reply
Reviewed by who cares from UK on 30th Oct 2011
I bought a T-Mobile dongle having just moved addresses, thought it was
a fair price. After getting it home and trying to install it on my PC,
I found that it kept coming up with errors, In the end I had to reinstall
my system just to get the damn thing working, having done this I used
my fair usage within an hour. However At the end of the month I'd clocked
over 70g worth of downloads, mostly through the games client steam,
which is all good but as soon as I tried using it to actually play the
games online that's where it came unstuck as every 20-30 mins it would
disconnect causing my game to stop altogether. So its a double edged
sword. given that a friend of mine is on vodafone and pays a fiver for
5oo mb. I'd say its all about how you want to use it. But the fact of
the matter is wether it be T-Mobile Vodafone or Orange, they will all
spin you a line about how good the service is if it means they get commision
for the sale.And I am sad to say that I took the bait hook line and
sinker.
Rating:
Reply
Reviewed by karl from uk on 30th Oct 2011
i have had a t mobile dongle for over 1 year and it is the worst connection
i think you could get, it feels slower than the old dial up let alone
broadband,it only works sometimes and when it does its slow. now i have
it theres no refund or get out clause, i cant use this dongle for what
its designed for so big THUNBS DOWN from me,if this review helps anyone
cool. karl
Rating: Reply
Reviewed by Adam from United States on 30th Oct
2011
I have a Tmobile broadband card: Rocket. It sucks bad. Im getting 5kb/sec
tops, this is pathetic. I pay 40 a month for this PoS. Going to pay
the canellation fee and find a provider that actually works.
Rating: Reply
Reviewed by tim from cardiff on 29th Oct 2011
before the contract is signed its all tits 'n' teeth 'best friends'
'best service','top provider'...then after signing... its a case of
the big company 'F.O' i cant wait for the end of contract... t mobile
will be no more for me... its not much now though.. terrible connection
speeds (even on full signal) BAD T-MOBILE
Rating: Reply
Reviewed by colin from teesside from united kingdom on
26th Oct 2011
hi having read the reviews on this website of the 4 main broadband suppliers
it seems very much of a lottery mainly where yiu live i live outside
of stockton on tees i am with orange whene i first went on the web it
was wanadoo 453c now orange and the recetion is rubbish both on broadband
the phones especially despite the much hyped teaming up with t mobile
why we have to put up with this i dont really know i use the web for
maps train times buses as it helps me with my job delivering cars just
a few thoughst folks maybe mr cameron can sort it outmaybe not
Rating:
Reply
Reviewed by paul from uk on 21st Oct 2011
well, the aboice prices are either no longer accurate, or each shop
is selling a different deal depending on and taking advantage of ignorance.
i have a t-mobile broadband sim, and they charge 15 pounds per month
for only 1gb limit, and they no longer allow me unlimited download between
midnight and 4pm. its not worth the money anymore. i may still have
my old t-mobile sim which SHOULD be on the old toll of 15 pounds for
3gb, and full download access between midnight and 4pm. connection speed
is unreliable, and its not uncommon for pages to take to long to load
or not load at all. (or WHITE PAGE, as some of us call it) the website
is a pain in the backside, and finding the top up page is a nightmare.
and what a hassle it is getting the attention of customer service. also
in the event you lose log in details they are of no help whats so ever,
which means you are in danger of not being able to use the money you
have now just given them for nothing. and anytime you ask in the shop
about various connection/download problems they seem to think an acceptable
answer to everything is "well, mobile broadband sticks arnt meant for
that!". that is the pat answer to everything! so am left wondering,
outwith being a teen facebook fan! what exactly IS t-mobile broadband
for then?
Rating: Reply
Reviewed by cara from cumbria on 21st Oct 2011
It's not the best but it's not the worst. The bad things I find are
that you have a limited fair use policy, for downloads, watching youtube
ect.. which runs out unbelievably fast, so you can only watch around
3 video's on youtube. Another bad point is that it just stops working
so you have to disconnect then reconnect constantly which is really
annoying and it happens the most with facebook so any one who is always
on facebook or youtube I don't think this dongle is for you!
Rating:
Reply
Reviewed by JD Lynch from UK on 20th Oct 2011
had this dongle a few months now I bought it when I got my new flat,
I can't complain about getting a guaranteed months worth of internet
for £15 when people say about it disconnecting, yes it does but once
you realised it has it's a simple case of reconnecting luckily I'm never
doing anything important. The GB usage goes very quickly, everymonth
I use it up in a single evening you only get 2 and I youtube a lot.worse
thing is the content lock which you can only unlock via credit card/visiting
a store, I don't have a card and the store is the next town over it
can get annoying seeing that box >.< "remove content lock" I would if
you'd answer emails and realise i'm disabled with no bank account lol
all in all yes it is rubbish but so are all PAYG internet devices for
those who can get broadband I advise you do.
Rating: Reply
Reviewed by Mike Worrall from UK on 18th Oct 2011
Just wrote a review on another site less tha 15 mins ago and guess what-
go on guess -- bet you can ! MY RIP OFF CONNECTION DISAPPEARED YET AGAIN
FOR NO REASON WHATSOEVER !EVERY TIME I HAVE TO REBOOT IT EATS INTRO
MY DATA ALLOWANCE BUT MORE IMPORTANT THAN THAT IS THE FACT THAT ANY
DOWNLOADS INCOMPLETE HAVE TO BE REDONE ! I would like to meet the people
who voted you the best provider, I am sure I would meet extraterrestial
life ! WHAT A RIP OFF !Should be able to rate as zero stars!
Rating: Reply
Reviewed by keep ya nose out from united kingdom on
18th Oct 2011
rip off im going to vodaphone
Rating: Reply
Reviewed by Sig from UK on 13th Oct 2011
Don't buy!!! I got the 40 quid 'unlimited' USB dongle and exceeded the
cap in 2 nights of normal surfing - no movie downloads or large attachments.
I'm minded to write a complaint to ASA.
Rating: Reply
Reviewed by Shannon from UK on 13th Oct 2011
Don't Buy This!i cant use it at all! 9i can now for like 5 mins) it
cuts of every 5 mins i have to stay with it as cant afford to buy a
new one and its very annoying only connects every other day for half
hour max , vodafone and orange are ment to be good with connection in
many places turns out cant get connectiopn where i live didnt tell me
that when i bought it!
Rating: Reply
Reviewed by Simon Carter from UK on 7th Oct 2011
T-mobile pay-as-you-go dongles are worthless if you plan to watch videos
on line -- because of the "fair use policy" The fair use policy is in
the fine print, and it wasn't mentioned to me when I bought the dongle.
It’s not in any of the packaging materials, and to find it on
the website you have to click on daft little icons — there should
be a big red warning at the top of the page. The advertising in the
shop and on the website says you buy per day, week or month. So I paid
£25 (£10 dongle, £15 for one month). But I'd used the limit in three
days (a couple of hours watching videos, emailing a bunch of documents
to a copy-shop so they could print them out). So I bought another top-up
as I thought that'd solve the problem -- no it doesn't, I have to wait
a month. These dongles should have a big red sticker that says "worthless
if you want to watch videos online".
Rating: Reply
Reviewed by Annoyed 3 customer from Scotland on
4th Oct 2011
I would reccomend T-Mobiile over and above anything 3 Broadband offer
you as they do provide a good service but make it difficult for you
to cancel after the contract ends. They hold you to ransom for more
money.
Rating:
Reply
Reviewed by mishka from england on 4th Oct 2011
very poor signal with t-mobile, it used to be very good, connection
drops and cuts out then it reconnects, not good if your in your bank
or paypal account, the only plus is that t-mobile dont charge on for
exceeding fub, oh! and 50p a day is good, but found a problem when you
would expect to be reset at begining of month witch does not happen.
had to change phone so i could get a signal in my home, saying that
i will always use t-mobile for internet
Rating:
Reply
Reviewed by john from uk on 30th Sep 2011
Well iv'e had tmobile for a while now,i'm just going to stick with it,even
tho it's rubbish,but so are the others,in a way the 4pm to midnight
fair use policy has its good points,you're guaranteed a months internet
from £15 after you use up your gb,thats if you're on pay as you go,but
when your'e not between 4pm and midnight,go crazy,download all you want,with
others,you have to top up again,but the gb does use up very quickly,specially
using youtube,it disconnects now and again,but i just click connect,its
no big deal,my opinion,its the best of a bad bunch.
Rating:
Reply
Reviewed by CHAMP44 from England on 24th Sep 2011
Saturday 24.09.2011 I don't believe T-Mobile when they say anything's
free as they charged me 3x£2.50 for their web 'n' walk when I'd 6 months
free internet. There are frequent complaints of them taking money from
customer's bank accounts without their permission. I thought theft is
a crime? Apparently not so regarding T-Mobile. They frequently disconnect
my internet calls and have done so again today 24.09.2011 this is my
4th dial-up already, they're a joke. I've read numerous online complaints
about them disconnecting other people's internet calls and recently
read a school kid complaining they'd no internet at all. They were free
to browse the web between 4PM-midnight, but they were in bed earlier
than midnight, they said what time they go to and get home from school
and they've no internet. T-Mobile have got to get their act together
or go out of business, they should stop selling internet phones and
internet phones with data cables if they don't want people going online
for longer than their UNFAIR use policy says. They've either sold or
given people's contact details to other companies, so if you're wondering
why you get all that SPAM email and junk post they're your answer, oh
yes, I also read they're not going to get done for it!!!!!!!
Rating: Reply
Reviewed by Amir from England on 21st Sep 2011
I got mine in may 2009, my contract is 3g a month for £15. The biggest
problem was the continuous dissconecting so one day I smashed the dongle.
The next day I went into the T mobile shop and the idiot said have I
got insurance, I replied no so he said tough we can not fix it or replace
it. I was fortunate because my contract was finnished so I could cancel
it. However before I did I took the sim card from the dongle and put
it in my phone and conected to my laptop via internet sharing and as
a result I still have the same contract but the best part is the connection
which does not dissconect.
Rating:
Reply
Reviewed by antman from england on 19th Sep 2011
just 2 points 2 make...if u disable the speed manager in settings it
connects much better (and faster !!!) the dongle is quite decent and
can be unlocked quite easily to use other networks....besides that tmobile
is completely terrible...have found three and vodaphone better..look
for the sim only mobile broadband deals and unlock dongle at least u
get some use out of tmobile
Rating: Reply
Reviewed by colleen dolan from uk on 19th Sep
2011
i hate t mobile its so slow but thats because its only running on 2g
because it will not run on 3g which is so frusrating
Rating: Reply
Reviewed by kissmedick from uk on 17th Sep 2011
cant really complain anymore has i got one of them free texts and internet
for life sims they offered a few years ago,now i just whip it out of
my phone and away i go all for the cost of £10 a month which i use on
calls lol. my dongle is an old white huawei 220 or summat like and it
was a bag of toss at first but after a couple of firmware rewrites etc
its running smack on...also runs better with firefox. the fair usage
does annoy but i can browse what i like when i like n its free so in
my book no worries
Rating:
Reply
Reviewed by marie from england on 15th Sep 2011
T-mobile is a waste of space. I can't connect to the internet via my
dongle as there is a problem with a "cell" in my area so they say. I
can connect to any other wireless network so I is clearly t-mobiles
problem and NOT mine! I have spent several pounds trying to top-up and
after calling t-mobile help five times they have still not solved my
problem and have cost me money....Not a happy customer, and quite frankly
they don't care!
Rating: Reply
Reviewed by aston from england on 14th Sep 2011
Why does my youtube,psn,games or any music or videos work after 4oclock
and then startes working after 12???? but part from that its ok speed
Rating: Reply
Reviewed by Kate from UK on 12th Sep 2011
T-mobile is one of the worst companies I've ever had dealings with.
Slow, unreliable, overpriced and diabolical customer services. Avoid
at all costs!
Rating: Reply
Reviewed by lee from uk on 7th Sep 2011
i have t mobile dongle. I watch youtube but after 4 or six videos it
tells me i have reached my quota for the day and no videos can be watched.
I was told its unlimited thats why i bought it. They are ripping people
off so dont buy a t mobile dongle if you use youtube
Rating: Reply
Reviewed by Kevin Phillips from England on 6th
Sep 2011
I have the T-Mobile WiFi Pointer and get an excellent signal and very
reasonable mobile broadband speed. My only complaint with the service
is the 1Gb "reasonable" usage seems to be badly calculated. The T-Mobile
deal is such that after 1Gb intensive use (like YouTube) is restricted..
however normal browsing and email carries on. Testing the usage of my
1Gb reasonable usage I left my laptop connected to Twitter for seven
hours yesterday on my old Three MiFi and the counter claimed a little
over 150Mb for the day. Today I ran the experiment with T-Mobile and
the counter claims I have used 1.3Gb. My laptop is setup with no automatic
downloads and the only page I used each day was Twitter. I give 2 stars
because I want to be able to use the "Reasonable" usage - not to be
restricted for having used my 1Gb. I have to say the actual Browse All
You Want is true... I have not been prevented from posting here even
though my "Allowance" is used in one day.
Rating:
Reply
Reviewed by Warren from UK on 2nd Sep 2011
Signed up to an 18 month contract back in march, what a mistake that
was, extremely slow and keeps disconnecting. I have to say its the worst
internet connection I've ever known, AVOID IT.
Rating: Reply
Reviewed by Mantas from London on 3rd Sep 2011
T-mobile sucks very bad, I can't play games with it, I can't download
anything.. Not to mension about upload.. No chance to upload something
ant the download speed is 0.5mb/s upload 0.01mb/s ping 179ms. I made
a mistake buying this
Rating: Reply
Reviewed by Ian from Uk on 29th Aug 2011
Apparantley i can use up the whole months "fair usage" in an evening
of chatting on msn.... its terrible
Rating: Reply
Reviewed by john from uk on 29th Aug 2011
If you like being annoyed,irratated,and disppointed,get tmobile.
Rating: Reply
Reviewed by Haani from ENGLAND on 27th Aug 2011
i tried topping up and i bought a voucher but it never seems to work,
waste of money :@
Rating: Reply
Reviewed by frank from uk on 24th Aug 2011
incredibly bad. they obviously don't have the network capacity to support
what they're selling. it does work sometimes, such as between 0200 and
0500. the bandwidth i'm getting presently is about 20kbps at best, sometimes
peaking at 50kbps. mostly about 0kbps. you'd be better off with a copper
line and a 56k modem. the network is so bad, even pinging times out
continually. i'm getting 95% signal strength, but there's no capacity!!
it took me 4 hours constant trying this morning to access gmail and
send one e-mail. slightly better now, i can get to google after 10 or
20 tries. their dns server fails and fails. i doubt it will work long
enough to post this... absolutely infuriating. i'll be buying something
else even though i have a lot remaining on my "30 days access". 30 days
access to nothing. ripped off.
Rating: Reply
Reviewed by AJ from UK on 17th Aug 2011
I purchased T mobile very recently,I had so much trouble with another
mobile network (3) it kept disconnecting at every opportunity,it was,in
short,very unreliable,also Vodafone,they dont give yuo your moneys worth,not
enough GBs totally worthless,the only thing I would have to say about
T mobile is that I cant get youtube,it constantly buffers at every turn,was
hoping it wouldn't but otherwise its just fine
Rating:
Reply
Reviewed by jimmy from newcastle on 14th Aug 2011
if you can suss what information is out there on tmobile dongle. its
definately the best and the cheapest. tmobile dont make it easy for
you. but the info is out there. too unblock the (pathetic) content lock
for (youtube) use your dongle to send a text txt moderate to 879 and
you will get a text back (wait about 20mins for text too arrive) saying
content lock has been taking of youtube and other social media sites
once you get your text. shutdown your broadband manager then switch
it back on. (it will probably reinstall your driver)after that. shutdown
broadband manager again.then unplug dongle. now plug in your dongle
again (bingo now you can watch youtube without stupid content lock)oh
and it does work ive done it on mine hope that helps people
Rating:
Reply
Reviewed by RYAN from UK on 13th Aug 2011
I'm on my last 2 weeks of a £15.00 top up,i've avoided youtube,and any
other sites that will use up my GB allowance,i've used 1GB,it kept me
upto date how much i used,but now it stopped on 1GB for a day or 2,it's
not telling me exact GB iv'e used,so i guess,that will shoot up very
soon to the 2GB,no matter what i do online,iv'e got a great signal in
my area,but the dongle just keeps disconnecting itself,ive searched
every where online for an explaination,on t mobiles website,not even
a mention,i suppose its company policy to avoid people known that this
happens,i'm not sure what to do,stick with tmobile and hope it corrects
itself,or change to another,but truthfully,i trust none of them,hopefully
someone could advise on the best to get
Rating: Reply
Reviewed by Martin from England on 13th Aug 2011
I bought mine around two weeks ago, the £40 option including 3 months
unlimited broadband. I was on contract with Orange before (£25 10GB
p.mth) and i decided to try a Pay as you go one this time. The main
reason i choose T-mobile was because it was the only one that doesn't
charge when you go over the allowance, that and i had a good experience
using the internet on my mobile phone with T-mobile in 2007-2009. It
wasn't clear what my data allowance was, i'd seen 1GB and 3GB mentioned,
also the word unlimited used (although i know that means nothing when
it comes to these networks). So i decided not to watch any videos or
stream for the first week, knowing 1GB wouldn't last for very long at
all. After 7 days my data allowance had ran out and i continued browsing,
i was happy to find out that i could browse the internet normally, apart
from Facebook being unusually slow as it was from the start. In one
of the months of my Orange contract i went over my limit, so the speed
was cut for the next month, which made it incredibly slow, to point
of it being pretty much unusable. So in comparison to that, T-mobile
is better for when you go over your allowance. Although i was wish it
wouldn't keep on reminding me that i've gone over, with a fair use policy
message that comes up every now and again. The main problem i've had
with it and the one that bothers me the most is, it says it's "not responding"
far too often and it seems to becoming more frequent. Each time this
happens i have to restart or shut down my laptop, because the device
has caused some sort of glitch, the laptop doesn't shut down properly
when this happens, so i have to do it manually, then turn it back on
again to reconnect to the internet, causing a lot of wasted time and
hassel. I've also had other similar problems losing connection. Whenever
i write anything online now or make changes on websites, i'm always
it will happen and i'll lose everything i've just done. So now i have
to save things i've written in Microsoft works before i press the submit
button. If this keeps happening as often i won't be able to use T-mobile
for long. There's clearly a problem with their dongle sticks or software.
I found this website looking for a solution to the problem, as many
others probably have done. Because of this and T-mobile deciding to
reduce their data-allowance, as well as now charging people £2 per day
instead of what was previously £1 (if people want that option) T-Mobile
only gets 2 stars from me. (When i clicked Submit then, i lost connection
again. I suppose i was being generous giving 2 stars) (OK second of
time of trying and this time when i clicked it, the fair use policy
message came up. I wouldn't recommend T-mobile broadband to anyone.)
Rating: Reply
Reviewed by Mila from Uk on 11th Aug 2011
NEVER EVER use t-mobile dongle internet!!! I do not download but I play
online game (WoW) occasionally (2-3 evenings a week). After I have spent
1gb (which is not much you must agree) I am not able to do literally
anything in internet apart of reading news! and also very poor speed
at the weekends.Thanks God I didn't go for a contract and bought 1 month
usage only. I have had Orange dongle 2 years ago I was delighted with
that. Going to contact them now.
Rating: Reply
Reviewed by eddie goldsmith from uk on 11th Aug
2011
playing poker online ,real money, about to win over £600, need i say
more , i lost my whole stack , the hand ,and my temper , disconnected
for no reason whatsoever, i'm thinking of sueing tmobile for this ,
this is a disgrace i'm foaming at the mouth over this ,almost smashed
my laptop
Rating: Reply
Reviewed by matt from uk on 10th Aug 2011
i realy enjoy the fact that it has great coverage in my area and i often
top up 2 pounds for some youtube and playing pokerstars, i topped up
2 pounds only three hours ago and already used my fair use policy. god
im angry because ive had a hectic few days and wanted to relax today
doing what i like to do when i have free time (which is rare) so on
that basis im giving it a bad review should get what you PAY FOR!! IE
24 HOURS USAGE!! i didnt pay for three hours, now all can do is look
at boring sites and write stupid reviews!!!!!!!!!!!!! lol :)
Rating:
Reply
Reviewed by TwoTone from England on 8th Aug 2011
this dongle is one that own now since iv had my own flat a year and
a half ago. i believe alot are in the wrong about this product. arguably
it isnt the best buy, the misses got a orange contract and its killing
her debt wise, connection and disconnection. Were as with my t-mobile
brought and used in essex connection wise is not out standing but its
far acceptable. even in cornwall under a hotel made of material that
gives it bad connection still works reasonably well. i used this dongle
for online games and downloads, it has reasonably fast downloading speed
and longish lifed implying 3 gig. i also use the dongle for ps3 gaming
but the 3g lasts 1 week max, 3 days min, autopending on use. obviously
i would rate, home internet modem broadband more.. but for traveling
and soft use (meaning occassional downloads) its highly recommended.
hoped i helped some people every one else winging about conection lower
your expectations seriously
Rating:
Reply
Reviewed by Petter from uk on 8th Aug 2011
I havent had any problems where I live with this T-Mobile Broadband
Rating:
Reply
Reviewed by john from england on 7th Aug 2011
its over tmobile,ive had enough,at the beginning you were sexy,but now
with the constant random disconnections,which happen far to often,the
fair use policy,the having to uninstall and reinstall usb every day
just to make it not say,"not found",our relationships over,Your dumped
Rating: Reply
Reviewed by robert from UK on 6th Aug 2011
I have used a T-Mobile dongle for one year. It is reasonable value,
but can be extremely frustrating as it disconnects all the time. Has
to be uninstalled and reinstalled often and is slow. But overall it
does the job for me as I do not have a BT line and have no choice but
use this. No wifi around. I live by Stanstead airport and reception
is good here. If I had it all to do again, I would have kept me BT and
got a regular broadband as this device is just too frustrating to use...
Rating: Reply
Reviewed by That Guy from Ireland/UK on 6th Aug
2011
Well, T-Mobile are obviously chancers. I mean, why say "3 months Unlimited"
When you end up putting a "Fair Use Policy" which may as well be called
"You've been ripped off" for al the good it is. If you say you'e unlimited,
BE unlimited, if you arent unlimited, say so, don't go around saying
"Unlimited"
Rating: Reply
Reviewed by Ian from UK on 4th Aug 2011
The T-mobile dongle that I bought was on offer in Argos for £9.99, so
it is hard to complain about the price of the dongle itself. The first
problem was the poor and almost non-existent instruction manual, which
made it hard to set up for the first time. Where I live, there is no
great problem with the T-Mobile signal strength, and I was able to watch
YouTube videos without freezing and rebuffering. But, and now the real
problem, since February 2011 T-Mobile has cut the monthly bandwidth
fair use allowance from 2GB to 1GB per 30 days. As practically everyone
else here has said, this makes sustained or daily use impossible. 1GB
per month = 34MB per day, watch the data usage window and see how quickly
this goes. While I would not say "Don't buy this, it's total rubbish"
because the dongle itself is OK, the current Pay As You Go plan has
to be regarded as a bit of a joke. It is just about OK for the reason
that I bought the dongle, which is as an emergency backup and for occasional
trips, but for daily use, forget it. The cheeseparing bandwidth allowance
rules out any serious uses. Dongles like this are being mis-sold, because
they cannot compete with a home Internet connection if they impose such
tight bandwidth limits. It is little wonder that there are so many complaints.
Rating:
Reply
Reviewed by dave from uk on 4th Aug 2011
Hopeless and obstructive Just bought a mobile dongle and had issues
connecting in the peak. probably capacity issues but when I rang t-mobile
they were just obstructive and insulting absolutely terrible technical
support avoid at all costs if at all possible
Rating: Reply
Reviewed by Lex from USA on 3rd Aug 2011
It works fine for my browser needs (occasional videos and music, a lot
of email). Sometimes the connection drops like data cell phones do but
it's simple, pretty fast, and convenient for T-Mobile customers who
get a fair price for it.
Rating:
Reply
Reviewed by Paul from UK on 31st Jul 2011
I hate to say it: but I was turned over like a kipper, guvnor. To put
it bluntly: I was conned! If you like to use Youtube or any other video
site - this is definatly not the one for you. Their UN-fair use policy
means that for 20+ days out of a month I'm unable access any video or
games site. Avoid like Piers Morgan!
Rating: Reply
Reviewed by John from england on 30th Jul 2011
Terrible have gone over my limit after 5 youtube videos, and i cant
stream AT ALL. Can anyone tell me how to bypass this?
Rating: Reply
Reviewed by john smith from united kingdom on
29th Jul 2011
Had my tmobile usb for a while now,working fine upto just recently,now
its starting to disconnect for no reason at all,thats how i found this
site,and seen its common,i thought at first it was just the stick,but
i guess not,the fair use policy,i knew about before i bought it,i can
handle that,sometimes youtube videos still play anyway,even watched
movies while over limit,but the most annoying thing is,NOT FOUND,ive
got to uninstall usb every night,re install every day,ive tryed switching
to vodaphone,but thats even worse,its just plain and simple,british
are terrible at consumer service,we're a greedy nation who doesn't care.
p.s. the fair use policy,i check how much gb data ive used on my account,it
will tell me exactly how much data i used upto 1 GB(whatever that means),but
after that,it just stays on 1GB ,until ive used up my data,and that
,even though i tend to do the same thing online,seems to be used up
much faster?
Rating:
Reply
Reviewed by claudia from santa ana on 26th Jul
2011
I recently bought the t mobile broadband and after using it not even
for a month it told me i used my limit . internet is for using it. right!
well i called and told them about that msg and they said we dont charge
you , you could still use it but its going to go slow then whats the
whole point of it. my adivce dontt gett it..!
Rating: Reply
Reviewed by claire from england on 25th Jul 2011
i have just got a tmobile wireless pointer. When they phoned to ask
me if i wanted it they told me i could do what ever i wanted on the
internet for as long as i wanted aswell as going on xbox live 4 as long
as i wanted. This was a complete lie i have only had it 2 days and have
proberly been on inet for about 6 hours and i have now aparently reached
my allowance. What allowance i thought it was unlimited. When i phoned
them they was really rude and tryed to make out id misherd the information!!!!
Also ive never been able to watch any vids on youtube and play any games.
I would very strongly advise you do not get one.
Rating: Reply
Reviewed by barbara from united kingdom on 24th
Jul 2011
The best thing since sliced bread. Affordable price for anyone. Tried
the rest, this is the very best. i.e. cable sky, bt. Can't fault you
T-mobile great
Rating:
Reply
Reviewed by ph from england on 21st Jul 2011
if you enjoy watching the occasional youtube video or film this dongle
is definately not for you. the fair use policy is trajic. i often use
up my allowance for the whole month after about 3 or 4 days. £15 per
month- £180 per year for this service is a complete rip off. do not
purchase if possible. look around other providers for better deals.
Rating: Reply
Reviewed by John Bircham from PC Rocket 3G on
17th Jul 2011
Was sold Rocket 3G. Told specifically to read the contract terms. They
state essentially that if you open the box, you are committing to pay
for service used. I hooked it up using almost 100 MB's of data before
calling Tech support about problems. Tech discovered I had 0 to 1 bar
service in my area which IS NOT ENOUGH. They VERY RUDELY insisted they
would charge me for the data usage or send me to collections. I WILL
NEVER USE T-MOBILE AGAIN and would advise that NO ONE ELSE SHOULD EITHER
Rating: Reply
Reviewed by rach from scotland on 14th Jul 2011
ABSOLUTELY TERRIBLE. we bought our t-mobile dongle for £10 then an additional
£15 top up a few months ago. we thought we'd be getting unlimited internet
for 30 days but thats not the case. as everybody else keeps saying..
the 'fair use policy' isnt fair at all! plus the t-mobile content lock
is ridiculous. we cant take it off as neither me or my partner have
a credit card! its pathetic.. it blocks us from youtube, yahoo and some
other sites. since we topped up again about a week ago, we've been having
problems with the speed to the point where we couldnt get on the internet
for 3 days straight. in the statistics it said we were connected yet
every time i tried to get on the web it was saying it couldnt connect.
very angry at this as my partner and i are on a low income and feel
this has been a complete waste of money. would definitely not recommend!!!
Rating: Reply
Reviewed by mark from england on 12th Jul 2011
absolutley usless the pointer useless with skype cannot watch youtube
will cancel this forthwith should be reported for misrep
Rating: Reply
Reviewed by Maria from UK on 1st Jul 2011
I bought a T Mobile dongle and it worked fine for about 2 weeks then
suddenly wouldn't work.. certain sites are blocked which is annoying
and it's signal strength is awful!! Would not recomend this to anyone...
would rather pay for broadband thru Sky/Virgin etc.. all in all, waste
of money!!
Rating: Reply
Reviewed by Daniel Meah from UK on 29th Jun 2011
I had been stuck with the removal of there 4-12 Policy which means I
was stuck with a pitiful 1GB a month. AVOID AT ALL COSTS. You can get
around this using Squid proxy (Get yourself a vps or server) p.s I have
been informed all dongles registered before Jan-march are subject to
the old policies 4-midnight rule still active.
Rating: Reply
Reviewed by Gareth from UK on 28th Jun 2011
Absolutely appalling. Despite the rude woman on the phone telling me
I could disable the content lock by topping up with credit card, I had
to go to the T-Mobile shop to get it disabled, and deal with a even
ruder spiky haired little prick. The fair usage policy is an absolute
joke. Use 500 megabytes, and between 4pm and midnight you are throttled
to speeds that make pre-1995 dial up look fast. 500 megabytes is nothing.
Fair usage? Fair to who? Not the poor idiot paying for a service. Whoever
advertised it as 'unlimited' should be brutally beaten and shot.
Rating: Reply
Reviewed by tuba asim from uk on 26th Jun 2011
i bought a t mobile dongle and it blocks videos and social sites its
startin 2 wrk my last nerve
Rating: Reply
Reviewed by Rob from Scotland on 25th Jun 2011
REALLY REALLY BAD PEEPS. I wish I had the chance to have a read over
this site prior to purchasing T Mobile Broadband. It is expensive and
is advertised as unlmited access to the internet with no extra costs.
They also say that they are the only provider that does this bile broadband
connection with no limits and no extra charges. Basically its a load
of pish - today i used my allowance in the space of an hour - the daily
allowance is a measly 500mb - the only saving thing is you could then
browse again 24 hours later - however if signed up as a 30 day PAYG
option with the 1GB limit - you may still use this in a day or two and
have to wait 28 days to browse without the internet freely. Doesnt sound
like it does anything that it says on the tin. T MOBILE AND ITS UNFAIR
USE POLICY = ABSOLUTE JUNK MULTIPLIED BY MINCE TO THE POWER OF WASTE
YOUR MONEY DUDE.
Rating: Reply
Reviewed by mark townend from england on 22nd
Jun 2011
bought a t-mobile dongle from my landlord was working fine until i top
it up. they've placed a content lock on it which i have no way of removing,
i'm not registered as the account holder, i would need a credit card,
a t-mobile phone or a store locally. their website tells me to text
moderate to 879 so i can use twitter/you tube but when i try it says
there aren't enough numbers in their telephone number. for a provider
of mobile broadband to force people into using telephone numbers that
don't work for something as ordinary as twitter i give their customer
service 0 stars (crappy) i would wish them better luck next time but
i think we need it more.
Rating: Reply
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