Review: Samsung Z400 3G Phone

Samsung Z400 Review

Phone rating:

The Z400 is the first Samsung phone to feature 3G technology in a slider design. The slider design has become hugely popular during the past couple of years, so it's nice to see a 3G slider on the market. At first glance the Z400 looks like a silver D500 - slightly wider and longer, but substantially thinner. It's a little heavier than the D500, but nevertheless quite lightweight for a 3G phone.

The Z400 has two cameras: a VGA camera (0.3 megapixels) for video calling and a high-quality 2 megapixel CMOS camera for still shots. It's a shame that there's no flash for night-time photography, but in good light the camera delivers excellent results. The display is very high quality: 262k colours and 320 x 240 pixels.

The music player supports a wide range of formats including MP3, WMA and AAC and is stereo. Best results are obtained using a stereo headset - standard or Bluetooth headsets are available as optional extras. The inbuilt speaker is OK but not the best around.

Memory capacity is 30 Mbytes with support for a memory card, but it's a shame that no memory card is supplied as standard. Battery life is poor, and certainly doesn't seem to live up to Samsung's stated standby time of 13 days.

Bonus features include a document viewer with support for common document formats including Word and Excel, and an offline mode for use on an aircraft or to conserve battery life when playing music. Minor gripes with this phone are that when the slide is closed, the display is blank, so you have to open the slide to see the date and time or missed calls. The D500 displayed this information in standby mode, so why can't the Z400? Generally, the Z400 doesn't seem to be as polished as the D500 - the menus are harder to navigate around, the speaker quality is lower, and the battery life is a real problem. The Z400 is a good phone in many ways, but is let down by these issues.

Features of the Samsung Z400 include:

• 3G video calling
• 2 megapixel camera with 4x digital zoom
• VGA video camera (640 x 480 pixels)
• Display: TFT, 262,144 colours, 240 x 320 pixels
• Stereo MP3 player (MP3/ACC/ACC+/e-AAC+/WMA)
• 64 voice polyphonic ringtones / MP3 ringtones
• Speakerphone
• Voice memo recorder
• Messaging: SMS, MMS, email (POP3 / SMTP / IMAP4)
• T9 predictive text
• Document viewer (Excel, PowerPoint, Word, HTML and PDF)
• Calendar, To do list, Scheduler, Clock, Worldtime, Alarm, Timer, Calculator, Currency converter
• Java games
• Photo caller ID
• Offline mode
• Memory: 30 Mbytes plus MicroSD card slot
• Connectivity: USB 1.1, Bluetooth
• WAP 2.0, GPRS Class 10, EDGE
• Triband plus 3G
• Size: 97 x 48 x 19 mm
• Weight: 107g
• Talktime: 3.7 hours
• Battery standby: up to 320 hours

Samsung Z400 Consumer Reviews

Love your mobile? Hate it? Please share your experiences to help other people choose the phone that's best for them. Please do not review this phone if you have not used it. This is a review site, not a forum, so please don't just ask questions. Please do not use swear words or offensive language, and please, no advertising!

Average rating from 100 reviews:

Reviewed by a.j from lancashire on 21st Jan 2007
ive had this phone since th beginning of november and i think its great!!! its easy to text, th phonebook is great, its easy to use, top banana!! but...i only have one dissappointment. the volume.
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Reviewed by davie from scotland on 21st Jan 2007
good phone with a good clear screen. the battery life is a joke have to charge it every night. i ended up getting a second battery.really good camera. pitty there wasnt a flash with it.
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Reviewed by shara from uk on 21st Jan 2007
answer to Andrea from australia. i think if u download the software for the phone u click on the file and it says MP3 Pictures Videos ect click on sounds and save the music in that folder i hope it works beacuase it worked for my old samsung
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Reviewed by jp from Ireland on 20th Jan 2007
i got this phone as a vodafone one and had it unblocked so i can use 02,i don't know whether its the fact that its vodafone model or not but its not half as user friendly as the D500, only one other person touched on the point about how long it takes to send a text,there's far too many questions prompted, the same goes for deleting texts. The other disappointing difference is the lack of flash or light on the camera, night mode just isn't good enough, and for a newer model than the D500 i expected better.The phone is however easy on the eye and my coverage has improved since reading the earlier posts about dissabling 3G.If this model was more user friendly then it would be brilliant,alas apart from the camera quality Samsung have gone backwards
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Reviewed by Catherine from England on 19th Jan 2007
Only had it a short time but am please with this phone overall. After reading previous reviews I was worried I'd end up with a rubbish battery and a dodgy message tone I couldn't change, but the battery is OK and I can choose the beep I want for messages so I'm happy. Have found it easy to use and personalise and now wonder why I've always had a Nokia before. Only criticism, on Nokias you can choose to view your contact list from your SIM or phone memory, or both. I can't work out if you can do this on the Z400 as mine lists both SIM and phone contacts. Of course I could delete my phone contacts and just view the SIM ones but would rather not... Any suggestions gratefully received.
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Reviewed by Eddi from England on 18th Jan 2007
Had this phone since November 06 now. I've always had Nokia's so was a bit dubious about changing but decided to give it a go. I'm still learning what it can do and for the most part it's a great phone. The gripes are the same as the majority I feel, battery doesn't late as long as it could, signal reception very poor compared to my old Nokia and I can't personalise the message alert tone. I read Frazer's tip below posted on 5/9/06 and changed from 3G to GSM900/1800 and as soon as I did that my signal strength doubled (?) and hopefully it will impact on battery life. The only other minor bits and bobs are that the charger plugging into the side makes it a bit fiddly to handle the phone when it's plugged in and adding contacts for sending messages is a bit long-winded. Having the screen blank is a great idea to save battery life but it means if for some reason you've been away from your phone for any length of time you can't just glance at it to see if you've missed any calls/messages or see the date/time etc without physically making it light up. Overall I think it's good bit of kit.
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Reviewed by claire from uk on 17th Jan 2007
To Andrea, you can set them as message tones only if they are in mmf format. This is a great phone btw.
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Reviewed by Andrea from Australia on 17th Jan 2007
I love this phone! it's got everything that i need! However I have recived a few ringtones either from the net or bluetooth and the phone wont let me set them as message tones! Does anyone know why???? Some will do it and some wont.. It's not in the instruction manual either
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Reviewed by Mike from Hants on 13th Jan 2007
THIS PHONE IS A WASTE OF MONEY.
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Reviewed by dan from United Kingdom on 13th Jan 2007
complete and utter rubbish- battery life is appalling, tho have to have it til end of contract. it runs out at the most inconvinient times- so much so that i am currently trying to buy an older "brick" or something that doesnt need to be charged everyday
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Reviewed by Clive from N.I on 12th Jan 2007
every thing is great about this phone apart from the battery life it having no flash although great pics during the day. memory isnt really a probnem as you could get a 512 memory card for a tenner on ebay.
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Reviewed by brian poppleton from slough on 12th Jan 2007
i have this phone and it pops the spots of me great phone best ever puss filled of fun..
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Reviewed by Shenae from Australia on 12th Jan 2007
I love it i think you cant get a better phone
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Reviewed by Klagnut from England on 9th Jan 2007
Had this phone for around 3 months now. Battery life is very poor need to recharge it every day nearly. Loud speak is also very poor keeps breaking up when using it hands free. Unlike the trusty Nokia's you can't change the message alert tone to anything other than what is pre-installed. The only good thing about this phone is the camera but like all the other reviews it really needs a flash but thats another drain on the poor battery. Can't wait for the contract to end so I can try a Sony Ericsson (or go back to Nokia).
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Reviewed by CONNOR from SCOTLAND on 7th Jan 2007
GD PHONE BUT IVE HADD IT FOR 10 DAYS AND IT WONT CHARGE AT ALL
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Reviewed by melissa from bishop aukland on 6th Jan 2007
gr8 4ne but memory bit small nd cant set ur mp3 as a msg tone...Other wise i LOVE THIS 4NE!!
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Reviewed by Stuart from Berkshire, UK on 5th Jan 2007
Great phone although i didn't think so at first. Only a couple of problems, battery is totally poor, the camera really needs a flash although it's exellent in the day time and you can't assign ringtones to a group of contacts you have to go through them individually. Apart from that really nice phone.
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Reviewed by willoesmum from bonny scotland on 19th Dec 2006
reading alot of reviews here, i beg to differ, i can listen to music on my phone for the hour and a half it takes me to journey to aberdeen without even losing a bar on my battery.battry life is good for me. ive had the phone around 3 mnths now and am havng a whale of a time with it, however as some one else mentioned i havnt sussed a way to change menu colour, n no flash like d500. however im still findin one or two things i didnt realise this phone can do. all in all im more than happy with it and in no hurry to get another.
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Reviewed by Vic from UK on 11th Dec 2006
I just got this phone a few days ago and so far i really like it! It's great for music and videos and the camera quality is good too. Oh and it looks wicked. The only thing is that the sliding doesn't feel as smooth and solid as other phones and you can't change the menu colour..or can you?
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Reviewed by phil from uk on 6th Dec 2006
Yeah it does look a lot like the d500 but it is in nice shiny silver and a bigger brighter screen. Also has a second camera at the front for 3g calls. Camera is quite good at 2mp but not impressed with the video. Menu is a little different but a nice little upgrade.
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Reviewed by Kirsty from England on 6th Dec 2006
I got this phone about 3 months ago and i can sum it up in one word.....RUBBISH. I am unfortunatly stuck with it as i took out an 18 month contract. Im definatly stayin clear of Samsungs next time, and dont trust anyone when it comes to gettin a contract and dont bother with insurance either its a load of rubbish. im goin for sony ericsson W800i next.
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Reviewed by fonelover from Northern Ireland on 29th Nov 2006
I thought dis fone was da bomb but now everyone's got one I wanna change! The camera and da memory are good but I don't like the case no more - it's so plastic and cheap lookin!
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Reviewed by sam from uk on 20th Nov 2006
Fab phone! Display is really bright and sharp. Slider feels really good. Camera is good. You can even have your own message tones if they are in mmf format but i cant find how you can play videos fullscreen. Does anyone know?
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Reviewed by John Armstrong from England on 17th Nov 2006
Does anyone else have the problem of a Limited Service message on their phone? Is it the phone or the network? Got the z400 as an upgrade but definitely unsure about quality of phone after having this message on screen and not being able to call or send text messages.
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Reviewed by ~~~~# from uk on 16th Nov 2006
i think this an excellent phone and i would defineetly rate it 5 star it worth consedering the samsung e900 or the d900
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Reviewed by Charlotte from UL on 15th Nov 2006
I don't know why I bother with Samsungs, I have had this phone for 2 months with the following issues: The bluetooth doesn't work with my handsfree kit in my car The down button is now broken for no apparent reason Can't change the message alert tone to anything but what is already on the phone Phonebook is messy Basically it's rubbish, I wouldn't bother, stick to Nokia's.
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Reviewed by Donna from Uk on 14th Nov 2006
Received a few days ago, so far seems good, although am having trouble turning the 3G off, can someone please tell me how to get rid of it. Thanx
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Reviewed by Me x from England on 9th Nov 2006
This phone is RUBBISH!! If you want the simple things in a phone then this looks good and has the essentials. But the lack of camera flash and low battery life make this phone....pants!! i literally have to charge my phone every night. would have been better of sticking with my reliable D500!!
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Reviewed by DAVID from SUNDERLAND on 8th Nov 2006
really quality phone! reply to chris about the memory card problem. If you go to FILE MANAGER then MEMORY CARD there should be 5 folders, access each one, select SETTINGS then FORMAT. once this is done, select the image that you want then press COPY then select PICTURES MEMORY CARD. This should do the trick!! let me know how you get on
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Reviewed by big doug from wrexham on 3rd Nov 2006
totally poo! meant to be an upgrade from se k750, NO CHANCE! the menu is messy, and the phone just feel right I HATE IT! Played around with it for about 1 hour and lost one bar of the battery (only goes up to 3!!!!) No flash/ light surely thats not difficult, also tried to transfer a picture from my SE K750i via bluetooth however the samsung z400 said the picture couldn't be displayed as the file was too big!!!! Even my dead old nokia 6230i could cope with this. The z400 is like pulling a fit bird who's not that good at the more intimate things in life - if you want something that looks good but can't perform then you'll be happy. i've ditched mine after one night!! and gonna stick with SE!
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Reviewed by chris from england on 31st Oct 2006
with ref to paulas review on 6th sept i have the same problem with moving or copying images to memory card,you move them then they are gone and vanish,but the memory status has been used but still no photos in any file,can anyone help,its a 512mb card,cheers chris.
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Reviewed by James from UK on 1st Nov 2006
It looks great, it feels great. But its a bit rubbish. If you only want to do very basic things with it you'll probably be ok, but I was drawn in by the syncml feature and the java for 3rd party apps. Don't bother, you can't use syncml over the air only with a pc, and you seem to only be allowed to install games from samsungs approved sites. And to top it all off the calander can only hold 100 scheduled events! Huge disappointment. And the mp3 player is a pain to use. The camera seems quite good though.
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Reviewed by jetchick from UK on 23rd Oct 2006
A sleek phone with a screen clarity that is unsurpassed by other more expensive phones. However the battery life is rather disappointing and the speakers (handsfree and while on a call) lack depth and volume compared to other models. I'm using a 3 simcard on this phone which works fine with the internet, video calls and mms. But when I use my Vodafone sim, I can only manage to access the wap but can't send or receive mms after manually inserting various settings. Has anyone managed it and if so can they reveal the correct settings. Thanks!
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Reviewed by Rob from UK on 23rd Oct 2006
I've had this phone 3 months now and my opinion of it decreases by the day... This is ONLY down to the MP3 implementation, it's poor at best. Sound quality is mushy, volume is low. But these are the good points. You cannot create folders so all tunes are in the root of you memory card, once you get any kind of quantity of tunes on your memory card play lists take about 5-10 seconds to appear. All songs have to be on play lists if you want to play one after another, you can't just dump songs on and choose shuffle... and speaking of shuffle... it's not random, it's always the same order of songs. It doesn't remember where you left off so you have to listen from the beginning of the shuffle list again... or play in sequential order having skipped forward to where you were. If you've got an MP3 playing and you receive a text message, you have no audible indication this has happened. If you receive a phone call, the music stops coming out of your ears and the phone itself starts playing its ring tone. Volume for the MP3 is on the rocker switch on the side of the phone, this is active regardless of the phones open or closed status, therefore if it's in your pocket the volume may change if you don't have the rocker switch facing out of your pocket... which means your headphone cable if facing into your pocket. Whilst listening to music you cannot read or write text messages / appointments etc. To play an mp3 you need to go through at least 10 clicks to actually play a track from a play list, this is assuming you're playing it from the first track and not finding where you were the last time you were listening. Generally the phone is good; it's just woeful mp3 implementation lets it down... I have no idea how this got past testing.
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Reviewed by Karen from England on 22nd Oct 2006
I've had my fone 4 about 4 months now, I really do like it but have 1 problem with it, when I write in predictive txt and there are words it can't spell, I spell them and add them but I find a few days later it cant spell words I have already added, I have already returned the fone back 2 the shop 4 repair but there was no problem found, does anybody else have this problem plz, thanx
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Reviewed by Bridget from England on 15th Oct 2006
Suchh a good phone! Ahh, love it. The only thing I don't like is the phonebook its just too cramped. how can i change the message tone to a downloaded track ??? Overall easy to navigate but to turn 3G off in the connectivity I also seem to be turning off Bluetooth which annoys me loads. Argh. Battery life is ... average, not good it should be increased for the number of features on the phone. Brilliant otherwise, love the two cameras and easy to text and everything.
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Reviewed by jamie from england on 14th Oct 2006
great phone, outstanding for music
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Reviewed by Hayley from UK on 13th Oct 2006
I've had this phone for 3 days now and i love it! i was a bit reluctant in buying this as it looks like the D500 and everyone has that! but when i got it, it has the same features but its loads better! it looks alot snazzier! only problem is i dont know how to activate the video calling! can anyone help me?!! it keeps sayin "service not avaliable" why?!! xxx
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Reviewed by Hats from UK on 12th Oct 2006
I only received it today, but So far i really like this phone. However, could anyone tell me how to get predictive text?!
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Reviewed by mo from uk on 12th Oct 2006
hi, i have recently had this phone as an upgrade and i can say that i am reasonably impressed with the phone. it took me a while to navigate through the phone features, settings, etc, but eventually i got there. i do have one small problem and that is that there is a 'G' icon that appears on the phone which represents WAP and i would like to disable this as i dont want to be charged with this service....Does anyone have any idea on how to disable to 'G' icon so that it removes from my screen? Please help when possible.....Thanx.
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Reviewed by Elz from Uk on 10th Oct 2006
I am loving this phone!!! I will not dwell on its good points cos I love it 4/5 stars! I am using all the advice on here...especially about the battery life which died halfway through work so had to wait til I got home to mess about...not so good! Cant use my Exterminate message tone :-( I am finding the moving around the menu tricky and keep overshooting what I want. But whats annoying me the most is I downloaded a game and the phone wasnt listed when it came to installing so the nearest I thought was the D500 but the game starts in very small screen and I cant read it. Anything I can do? Ta.
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Reviewed by Suzanne from UK on 10th Oct 2006
I've had this phone for a few hours and I think its brill!! This is the first samsung I've had and after having the K750i for a year I wanted something wih a bit of style! Its light and slim but very well made, I was worried that the slider would be flimsy but I am very impressed. Its easy to use mainly, would be better if there was a quicker way to turn silent tones on and off, but I can live with that. Only thing I don't like is that I can't set my own tone for a message, this may be because the tone I have got is an MP3. But thats not really anything major. Don't buy this phone if you haven't got much patience as some of the functions, such as selecting a contact to send a text messaging too, are a little long winded. Overall this is a lovely little phone, I would definatley recommend it!! Well done samsung!
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Reviewed by phoneman from uk on 4th Oct 2006
just to clear up some confusion, you can have your own text alert tune/tone ect, go to settings-profiles-normal-edit-message alert tone-hit centre button and select special tone,hit centre button again and you can choose a tone that you have imported on to your phone. hope this helps, its a great phone but you need to play with it to find all the options , phone booklet could be of more help
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Reviewed by Darren from united kingdom on 4th Oct 2006
this is a pretty poor phone does anyone now ow to make the sound go louder becuase it is very quiet at loudest volume
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Reviewed by Niall Thurrat from UK on 30th Sep 2006
Having used this phone for over two weeks, I now think it's a fantastic mobile. As of yet I can find no real flaws with the phone. The internet software is easy to use, the settings are well laid out, the screen bright and vibrant and the phone has a nice feel and seems well put together.As for the memory, I'll refer to some advice by frazer below who has cottoned on to the fact that you need to turn 3G off to dramatically increase battery life - "go to SETTINGS > CONNECTIVITY > NETWORK > NETWORK MODE and then select GSM 900/1800 as opposed to AUTOMATIC, that should do the trick." So what if the ringtones aren't particularly good, it's a top phone.
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Reviewed by Danny from England on 30th Sep 2006
My rating says it all - outstanding. I have had no problems whatsoever with this phone, its small, light and very reliable. Fine, the battery life doesn't really last longer than 2 days but I can easily live with that. The camera is stunning, the best I've ever seen on a phone. I am going to keep this phone for a very long while. WELL DONE AGAIN SAMSUNG!
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Reviewed by Ewomo from uk on 29th Sep 2006
Had the phone for a day or two. Great phone amazing camer BUT no flash. Does the z400 have a night time camera mode?
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Reviewed by Cherie from England on 29th Sep 2006
After many years of buying Nokia and wanting to upgrade to a better phone i compared a Nokia 6280 & Samsung Z400 that was roughly the same spec. Many around me talked me into The Samsung Z400. Due to Nokia one having many problems. I have had this phone 3 days and have had to charge it twice already !! The first charge the battery only lasted 6 hours with about an hours worth of playing with it The secound charge the battery lasted 24 hours with very little use...and i turned the 3G off !!! The phone itself is great although finding it hard to get a case for it, very light , easy to use but Battery life is AWFUL !!!! NOW having 2nd thoughts about having this phone - it will either be returned to shop under 14 day rule or appear on e-bay ( i'll use my faithful Nokia 6230) If the battery DONT improve...now trying to charge it for 12 hours !!!
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Reviewed by David from Singapore on 25th Sep 2006
Simply Outstanding. Stylish and elegant. Size is small considering it's a 3G phone. All features you will expect of a mobile phone are there. The one area I like the best is its clear and vibrant screen. The pictures taken are very good. Speaker is okay. Slider feels solid when closing and opening -- very typical of a Samsung phone. SMS can do better if it allows user to send message to a single person directly rather than asking user to check multiple boxes then send. I would give it a 5 rating if there is a support for chinese language.
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Reviewed by Andy from UK on 13th Sep 2006
Just upgraded from the D500, great phone like all the features. Havn't noticed the battery being life being a problem but am not really a big user of the phone. The only comment I have against this phone against the D500 is that there is no built in animation with this phone (I assume you have to download everything, which is chargable). Also with the PC software you can create SMS on the pc (this feature is not available). Any help on the animation welcome as I'm probably not the best informed.
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Reviewed by abigail from uk on 12th Sep 2006
I have just bought this phone having previously had a cheap motorola flip phone. There seems to be stuff missing like changing the soft keys and keeping the date/time lit when not in use. \i assumed as i was upgrading that the better (dearer) phones had the same features in place with additional ones. Is this not the case? There is also only two choices of screen - one with no-word icons (don't get me started on these) or a list of items appearing one at a time. I am trying to download a ringtone on a site that does not list the z400 - is there another model that is the same.
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Reviewed by Lord C. Dudeiho from ENGERLAND on 11th Sep 2006
I had this phone for little over a day. (or should I say, could only tolerate it for little over a day.) To me, this is simply a handset for people who want a multi-coloured flashy fashion accessory that makes silly noises at different frequencies every time you press a key. Whilst composing a text message, there is hardly any room on the screen due to the gap inbetween lines (the need for this i don't know) There's an inadequate amount of memory on it without the purchase of a memory card, which unsurprisingly isn't supplied. The menus are incredibly slow, most of the time I found myself 3 stages ahead, whilst waiting for the thing to catch up with my commands. Again, the summary (and this is in noway sexist) if you're a 13 year old girl, who wants lots of flashy lights and annoying little noises which can be changed into something 'delightful' and even more 'colourful' then great! however if you're not & you don't plan on looking like a twit everytime you need to send a text then browse on.... the E900 or D900 appear to be awesome!
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Reviewed by RG from South Africa on 11th Sep 2006
Great phone but I was (like most people here) initially very disappointed with the battery life - 3 days max. After reading Frazer's comment below and making use of his tip to turn 3G off, the battery is on it's 5th day and has just dropped to the second bar, with average use and making a couple of calls a day! Otherwise I'm happy with it, but I have to agree it should have mp3 functionality for message alert/alarms and a flash for the otherwise very good camera. Frazer, thanks for the tip, as I was about to take the phone back.
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Reviewed by Paula from UK on 6th Sep 2006
had the phone a week now and am very pleased with it. looks great, sounds great, takes fab photos and is definately the best phone i've had so far! (i've had loads of nokias and the last phone was SE K750i, the photos are better on the z400 by far!) the battery life is not too bad, considering all i've done is play about with it for a week, like i'm sure everyone else who gets a new phone does at first! the only problem i am having is wth the memory card, i bought a 512mb one hoping to fill it with music etc but when i try to move files from phone to card they simply disappear! I haven't sussed whether it is a card problem or phone problem or simply a user problem yet tho! apart from that it is a superb phone!
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Reviewed by FRAZER from UK on 5th Sep 2006
I've had the fone 5 days and can honestly say it is exactly what I wanted. Had a D500 for the past year and the only 2 extra features I wanted were a memory card slot and a 2 megapixel camera. Not too sure how good the battery life is yet, got mine on Friday, charged it up for half the day and it lasted til Monday night, but that was with quite a lot of Bluetooth usage and playing of 3 - 4 min MP3's. As regards to turning 3G off if you go to SETTINGS > CONNECTIVITY > NETWORK > NETWORK MODE and then select GSM 900/1800 as opposed to AUTOMATIC, that should do the trick! I would definately recommend the Z400 as in my opinion its the best phone out there at the moment.
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Reviewed by Viv from UK on 2nd Sep 2006
Love everything about the phone except the battery life is appalling. I took it back for that reason as it hardly lasted a day, and that's without using it much. Very disappointed. It's ok having all these gadgets on mobiles but the main reason I want it is to be able to call people and take calls!! so what is the point if you have all these free minutes but have to say to people I can't talk long as the battery will run out.
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Reviewed by loz from united kingdom on 1st Sep 2006
I got a z400 thought it was great but the only let down as everyone has said here is the battery life i have to charge the phone every night can someone tell me how to get the 3G off please as this is really annoying i need my phone for work and home sometimes im without the phone as its charging. I would not recommend this phone to anyone as cant do owt with it battery DEAD AGAIN!!!!!!
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Reviewed by Geoff from UK on 31st Aug 2006
I was looking for a replacement for my Nokia 6320i as my contract had come to an end. I had been pleased with the 6320i as it was fairly bullet proof & did everything I needed. I read a number of reviews on different phones & decided to order the Samsung D500 as it appeared to be reasonably reliable. Sadly, however, the operator at O2 said that they had discontinued the D500 but recommended the Z400i. As I was fairly indifferent about it all I agreed to give it a go. The Samsung Z400 has impressed me & I have found the following strengths & weaknesses. It’s strengths are… - Has more functions than the Nokia 6320i - The camera is excellent (despite only being 2MP) & there are two of them (front & rear)! - The slide mechanism makes it easy to hold & use during calls but discrete & small when idle - The screen size, definition & colour is amazing & trounces the Nokia - The ring volume is much better & more ‘controllable’ than the Nokia - The phone alert combines ring & vibration - It is easy to re-assign buttons & function - The in-call clarity is fantastic, better than the Nokia, in my opinion - The battery life is better than that of the Nokia, so I don’t know why everyone is complaining! - Easily personalised & you can set your own wallpaper with photo or imported images - Easy to import information, data & images - Bluetooth appears to work nicely & I have had no problems with connectivity It’s weaknesses are… - Common sense gives an appreciation that it has many moving components for the slide mechanism. As such the Z400 is more delicate & flimsy than most fixed pad, mono-piece phones, so a little more care is required (no throwing it on the back seat of the car or chucking it into a bag or suitcase) - The screen is large & cannot be replaced if damage, so again, care is required (unlike the Nokia where replacement shells can be purchased) - The Z400 can be easily personalised, although SOME of the features can ONLY be personalised with what is provided by Samsung, rather than imported tones & images - I was disappointed at the complexity of the synchronisation, it seems a challenge & I don’t know if I’ll be using that function a great deal - The phone memory is limited, but fortunately easy to improve upon my adding a memory card - There is no flash, but if you need a ‘decent camera with a flash’ day-to-day then buy a ‘decent camera with a flash’ not a phone! (although the Z400 performs very well in conditions with good lighting) Overall, I was pleasantly surprised & feel that it provides a good alternative to my 6320i. I would recommend this phone to careful individuals who need a reliable phone with good call quality that offers a good range of features & a reasonable degree of personalisation. It has lots of toys to play with, but if you are a total gimmick-freak & you want a ‘swiss-army knife’ phone then look elsewhere.
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Reviewed by Rachel :> x from England on 27th Aug 2006
Well .. i just upgraded from a d500 which was excellent .. the only let down about the samsung z400 is the battery life is poor .. and no flash . How can i turn off my 3g thing to save my battery ?
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Reviewed by Katie from Egland on 27th Aug 2006
well im 13 years old and for me a good phone is important because you cant be seen going round school with a really bad phone! so this phone is kind of perfect really for its looks I only got it yesterday so im still learning how to use it but the only thing I dont understand is how do you put the thing into idle mode! ive read the starter book sooo many times but it doesnt seem to tell me how to do it! does anyone know pleaseeeee help! katie xxx
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Reviewed by Lynsey from Northern Ireland on 24th Aug 2006
Hi I am also really liking the phone but am also having trouble with the battery! Is anyone able to tell me how to turn off the 3G as I cannot figure it out and think that turning it off will help! Thanks Lynsey
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Reviewed by Carly from England on 23rd Aug 2006
I had this phone for 3 days and had to take it back: The good points: if you like to customize your fone with funky text and funny noises, this is the phone for you! the bad points: i could hardly get ne signal on it and wen i did, it was minimal and normally went wen i made a call! if you want a fone for texting purposes and minimal call usage - go ahead and get it! if you are a heavy user i would definatly try it out to see if the signal works in your area before you get it!
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Reviewed by shelly from england on 23rd Aug 2006
really good little phone very pleased with it so far looks stunning i would just like a bit of help from other fans when phone is in standby mode can you get the time/date/missed calls or missed message symbols on screen like the d500 my screen is just blank and dark? much appreciated
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Reviewed by Elise from UK on 20th Aug 2006
I've only had the phones a couple of days and I'm debating whether or not to send it back (I have 3 more days!) It's an upgrade from my Nokia 6230i, but there's something just not quite right about it- unfortunately, i havent quite put my finger on what that is yet! It looks ok, it feels ok, battery seems to have gone low already so how do you turn 3G off??? If anyone can help with that it would be great! Cant change message tone (well the option choices are RUBBISH) and there's no time or anything in standby mode. Ive tried to set up the shortcuts and it could be me being special but they DON't WORK! Also couldnt get my contacts onto the computer with the software provided. Any help would be great. Elise.
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Reviewed by Kady from England on 19th Aug 2006
just got this fone 2 days ago. the silver finish looks reli special. 1 disspointment was the wallpaper images bcoz of the football pics of chelsea u cnt delete them thats bad coz i h8 chelsea man u is better but is still a good fone i argee wid evry1 bout the battery life but sum1 sed that u cud turn the 3g off but i dnt no how can sum1 plz help me.
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Reviewed by jack from England on 16th Aug 2006
I don't know about you but i like to play with and customise my phone, if your like me don't get this phone! BORING BORING BORING! Why can't you change the message tone to an mp3? why is the video player rubbish? That's what i want to know. The only good thing about the phone is that i think it looks good, only in silver though!
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Reviewed by CHERYL from ENGLAND on 15th Aug 2006
I LOVE MY SAMSUNG PHONES I HAVE ALWAYS HAD THEM BUT THE SAMSUNG Z400 IS THE BEST ONE IV HAD SO FAR ITS LIGHT STYLISH AND VERY EASY TO USE THE PICTURE QUALITY IS REALLY GOOD I DO HAVE ONE THING TO MOAN ABOUT IT ISNT VERRY LOUD WHEN IT RINGS UNLESS IM DOING SOMETHING WRONG BUT OVERALL I LOVE IT
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Reviewed by mcf120 from ireland on 11th Aug 2006
Hi there i have the new samsung it is a lovely phone lightweight and not too big .. no flash but can do without this Not a lot of mem but i am buying a new micro sd card from memoryzoo.co.uk.. the only thing is i would like to ask .. can i use my own downloaded or bluetoothed tone for my message tone ? does anyone know how i can do this ?? please mail back asap ..
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Reviewed by Jamie from SCOTLAND on 11th Aug 2006
Sexy, sleek, my precious. I love that silver little pot of joy. I've never dropped it, but my friend has, he says when he dropped it, it was in OK condition. I love doing video calls with my O2 XDA Exec (PDA/Phone) which I gave to my brother, and then I like also doing video calls with my friends who all 3G phones. 3G is my favourite feature of this phone, allowing you to access the Internet at fast speeds and also view Sky TV - not to mention do video calls. The next feature is the Camera 2.0 Megapixel camera for nice shots - stupid feature having the mirrior as you can take a photo with the 3G video calling camera but still its there so its no damage. The only damage done to this phone is that it has no flash/light for photos, that really ticks me off. Next the slide design, my friend mentioned above dropped his Z400 - which broke the slide design and the two parts jammed so he is missing the 1,2,3 keys sadly. The slide design is the main reason I got it. The next feature STOP - THE - CLOCK from Vodafone, is super. When you go out of the contract time you get 60 minutes for the price of 3. I think this works within the contract time as well. Mobile TV is excellent, watching TV for a while before bed rather than on my TV, but I've stopped doing that now because I've got a new Samsung LCD SyncMaster940MW another of my Samsung products along side my Samsung X11 laptop. Well in all I love the phone it's sleek, sexy, stylish and the second best phone I've ever had. Thanks for the third time Samsung!!!
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Reviewed by Kev from uk on 10th Aug 2006
Yes 4 days after turning off 3G the phone is still on 2 out of 3 bars !!! im a happy man
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Reviewed by rachel wood from uk on 9th Aug 2006
its brill i love it the best i have ever had! the battery life could be better but thats notso bad as i have to charge it every nihgt as i am inte job im in im on it 24 7 my advice is get it its well worht the money
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Reviewed by Rob from UK on 8th Aug 2006
Great phone, agree with everyone about the battery life, but frankly, sticking you phone on charge overnight isn't that much of a chore is it? Lots of people are saying you can't use MP3s as ring tones. Yes you can, you have to use MP3s though and not M4A files that iTunes generates. Switching off key tones is in edit profile in the settings menu. Anyway, got a 1gb micro sd loaded it up with tunes and think the phone is great.
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Reviewed by alex from england on 7th Aug 2006
a great phone I'm really pleased with it all, except the lack of flash but would still recommend to anyone. just one thing - one review says that you can change the alarm default tones to downloaded tracks - how?
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Reviewed by Kev from England on 6th Aug 2006
Having writen below about the battery life I have been told that if you tyrn off the 3G network it will increase the battery life a lot. I did this yesterday and so far so good, if i need to use 3G which I doubt many of us do, I just turn it on I did this to watch free cricket highlights yesterday, so all in all thsi phone looks great and is great!!! kevsan1@hotmail.com
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Reviewed by Pam from United Kingdom on 3rd Aug 2006
This is a fab phone, no faults what so ever. I really don't understand how some can fault it. If you just take the time to play around with it, you will see that you CAN change the default message and alarm tones to ones that you have downloaded.I have done it. This is a suberb phone, stylish, and neat. I have it on Vodafone network and it works pergectly. So go out today and buy it.
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Reviewed by Steven Woods from United Kingdom on 3rd Aug 2006
Jui ... couldn't turn the keypad sounds off? There is a volume control on the left hand side of the phone. Press up or down to control the tone volume. Yet another case of the problem being a dozy user instead of the actual phone. I've had this phone a fortnight now, since upgrading from my Motorola ROKR E1 which went for a swim. Yes the battery life isn't as good as it could be, so what - I take my data cable with me to work and just plug it in at the PC - yes, it charges from the USB port. The camera quality is absolutely outstanding for a mobile phone. If you want to see some proof, look at the (resized) photos in my gallery at www.swoo.co.uk - the high quality images are from the Z400 - the lower quality ones are from the Motorola ROKR. Quite a difference. I think people are forgetting that this phone is marketed as more of a 'business' device than a "omg i have a crazy frog ringtone" retard device. The bundled software is fantastic - the phone syncronises contacts/tasks/meetings/etc PERFECTLY with Microsoft Outlook, and supports SyncML which means you can import your GMail calendar with a bit of tinkering (and exporting to iCal format first). I liked my ROKR before it died, and was a bit disheartened to be getting a new phone. But the Samsung has totally blown me away and I can't recommend it enough. One last point - with regard to the reception... i work in the middle of the countryside, and have no problems whatsoever with this phone. The worst i've had is 2 of 4 bars and the sound quality was absolutely fine.
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Reviewed by LEIGH S from SCOTLAND on 3rd Aug 2006
I thought this phone would be fantastic but i find it a letdown! i had the d500 and thought this would make that look rubbish but it has less memory capacity than the d500 unless u buy a memory chip?? it doesnt have a flash for pictures or video recording and the whole watching tv thing was rubbish the picture is constantly blurred and frozen!! it is a good phone dont get me wrong but not as good as they could have made it!!
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Reviewed by Emma from England on 1st Aug 2006
Upgraded a week ago from a samsung E720, and so far i'm quite impressed, although there are some major downfalls! As most people have said the battery life is terrible!! I charged my fone for 12hrs on sunday night(30th Jul)and its now 4pm tuesday (1st Aug) and the battery has gone. With the e720 the battery life was twice as long, whether this is due to the z400 having more features such as games (sonic the hedgehog),two more powerful cameras and the mp3 capability i do not know. So i'm not too impressed with that. Also, as a person who likes to personalise their phone not being able to choose an mp3 for my message tone is frustrating, as is not bein able to chose the menu colour has caused me to get annoyed. Sounds stupid but surely if the e720 was able to change the menu colour then i would have hoped the z400 would have this feature. Also, as others have said the only downfall of the cameras is that there is no flash which is really disappointing as the camera quality and screen is brilliant. Night view is poor and produces poor picture quality. Another thing which annoys me is the softwear packages given with the phone are far from easy to use! i cannot send music to the phone, which causes me to rely on friends bluetoothing music. Finally the last bad thing about the phone is that it cannot support videos recorded on the e720. Very annoying since i recorded many videos from Ibiza Rocks, which now have to stay on the old phone. Other than all these negatives, i really like the look of the phone, although from other comments i am dreading the day i drop the phone as it is silver and will show up any scratch. Also a micro SD memory card was not included with my deal ( from orange) which is annoying as prices i have been quoted are extremely high. Altogether a ok phone which lacks some features from previous models but the camera quality ( except flash) is definatly the positive point of the phone
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Reviewed by mo from england on 31st Jul 2006
i have had the z400 since last week (was reccomended to me by the guy who works for free g my sun accidently dropped it on floor and guess what .... it cracked the screen i will never reccomeded this phone very pooooor phone
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Reviewed by adam from uk on 31st Jul 2006
rite i dont know what all these people saying that the sound quality is rubbish and the battery life isnt good , ive had no problems with my battery in all the time ive had it , its lasted for 3 and a half days at least, and the sounds great a think its ur ears that are dodgy, whole phones great a defo great buy!!! quickley rush to the shops and buy one for urselves good look on what i imagine is your search for your new phone
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Reviewed by Juin from England on 31st Jul 2006
I found the z400 to be very disappointing. I love the look of the phone and the slide action and, as my first samsung, I found it very easy to use the menu. And the camera, apart from the lack of flash, was great. However I found it difficult to really personlise the setup of the phone eg. I couldn't switch the keypad sound off. I couldn't get the phone to show the time in standby mode which was probably an advantage when you consider my biggest gripe. The battery lasts for about about 30hrs and I definitely wasn't talking or using the camera (the only features I really use!) excessively. I am definitely changing this phone asap - probably to a SE K800i.
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Reviewed by Kev from UK on 29th Jul 2006
This phone looks the biz but..... the Battery seems to be a problem, why do Samsung quote 400 hours standby when its only about 10% of this mine lasted for about 38 i made 3 calls and sent about 5 texts !!!!! I took the phone back to carphonewarehouse and they gave me a new one, I am waiting to see how long the battery lasts but if its less than the stated 400 hours it will have to go back again.
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Reviewed by kevin lloyd from manchester on 25th Jul 2006
my second contract phone and at first i waz amazed but now 2 weeks old ive droped it and it lookes a mess,mainly because its silver.the battery is really anoying,only last 3 days on standby 1-2 being used.no flash,small memory and its very quiet.i like the slide show screen saver and that its got a tracker and its light weight.i also love the fact that i can put tracks straight from cd to phone using cable suplied.not bad,could have been better.
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Reviewed by Mark from UK on 23rd Jul 2006
Well i got this phone as an upgrade and sold it straight away! poor build and sound would not touch with a barge pole!
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Reviewed by Stephen Floyd from England on 22nd Jul 2006
I have had the Samsung Z400 for a week after upgrading from my Samsung D600. I have to say there are features on this phone which make me yearn for my D600 back! Top of the list is poor reception. Although this is my first 3G phone, I live in an area with two 3G transmitters both within 2 miles of my house, yet I still struggle with just one to two bars. Even when my phone reverts to GSM the signal strength is significantly lower than my D600 achieved. Another disappointing feature is very poor ringtone quality. It does sound cheap and nasty. A great let down after the D600. Software is also different. The D600 had a facility enabling you to block unwanted text messages from chosen numbers, this is not available on the Z400. Battery life is awful. I am charging this phone every day as opposed to twice a week with the D600. As regards to poor reception, I don't know if the phone is the problem or whether 3G transmitters are just not as efficient as GSM. Would like to know what others think. Stephen Floyd
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Reviewed by haitham from england on 21st Jul 2006
brilliant. absolutely brilliant everything is excellent quality including both cameras. only downside is no flash apart from that its one of the best phones around. recommended to anyone. the sound is good just depends what song it is. eg. quite or loud
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Reviewed by lincon from uk on 20th Jul 2006
i think this is one of the best samsung phones i ever had the e900 looks good but dont work good i changed the e900 for z400 becouse it is ten times better plus it looks good aswell
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Reviewed by Craig from UK on 20th Jul 2006
Well, I upgraded from the excellent SE K750i to what I thought would be the best handset on the market(or so the O2 rep told me). He was nearly right!! Everything about the phone is really good including the MP3 player, the screen quality, video calling(amazing)and software. However there are a couple of big details that may make you think twice. You can only use the limited amount of polyphonic tones for message alerts and alarm signals(No MP3 capability for some reason). This was not a major gripe but the battery life is. Having the handset for only a week I have charged it up three times already and I have hardley used the handset at all apart from the initial "new toy" setting up at the start. Apparently I have a defective battery but after reading the other reviews, I think not!!!!. My K750i would last longer than a week with alot of usage. If you want a sleak, stylish phone that has video calling but have to charge it up every second day(very annoying when you have to carry your charger with you everywhere just incase) then this phone is for you. If not then I would look elsewhere.
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Reviewed by James from England on 19th Jul 2006
I have just recieved this mobile after my nokia n91 broke. I tell you this phone is 10x better than the n91. I said to buy the the n91 but buy this is the greatest phone ever. Buy this phone
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Reviewed by Haitham from England on 19th Jul 2006
i upgraded to this phone 2 days ago from a sharp gx30i. the z400 is a brilliant phone its soo easy to get the hang of it especially with vodafone (menus are different with different networks.)aprt from a flash this phone is possibly one of the best phones around. it has everything. camera is 2 mega pixel and is crystal clear and the video is exellent as well. u can have mp3 ringtones too. it has all the functions of the popular d500 and d600 apart from flash but this has 3g as well and id rather have 3g than flash.u can set difrnt ringtones for difrnt contacs and also has a privacy lock which means wen u let a frend hav a look at th phone he wont b able to look at messsages nd pictures without knowing ur password (btw if he fails the p/w 3 times it wont lock ur phone he can try however many time he wants.) u can change the privacy for 1 certain thing ie. just messages. or u can have it turned off. all in all an excellent phone i wud recomend it to absolutely everyone
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Reviewed by Snake from United Kingdom on 19th Jul 2006
Only had the phone today. Had D500 previously and thought it was brilliant. Like the overall look of the phone and camera is really good. Have read that message tone can't be changed which is a bit rubbish, plus volume doesn't seem to be very loud. Looks cool though in silver.
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Reviewed by Patch from England on 16th Jul 2006
Having waited for the "out of stock" e900went into an o2 store and just happened to see the (silver) z400 dummy handset next to the e900. I compared the look and feel of both handsets, together with the features and wondereed what al the fuss was about with the e900! Opted fro the z400 as it loked more robust, loved the silver finish and having previously owned a d500 (one of my best handsets), it was very similar. I have recently purchased a SE w810i, great phone if ur into all that music and media stuff, but the keypad is irritatingly small and "fiddely" so i'm going to get rid of it. It's early days yet (hence the 4 stars), but, so far, i'm liking the handset very much as for me, its primary purpose is for MAKING TELEPHONE calls!!!!! Welcome back samsung!
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Reviewed by Vikki from England on 15th Jul 2006
Upgraded from the D500 and my initial excitement about getting a new phone was short lived. It just doesnt have the WOW factor. Big screen, looks smart but just not as nice as the D500. Diferrent set up, wrong things in the wrong places, a bit tricky to navigate and you cant personalise it as much as the D500. Thinking about selling it on e bay to make a few hundred and then keeping my old one! All in all it is an ok phone, some good features once you get the hang of it but if you are looking for something better than the D500 this just isnt it.
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Reviewed by Lou from England on 13th Jul 2006
This seems to be a good little phone. Its not too small that you lose it in your bag (come on girls how many of you have thought you lost a small phone after a night out, only to find it in another pocket in the morning!!!), but its also not too big that you look like you have timewarped back to the 90's and are carring round a brick again. I originally had the E900 which was a smart phone but i started to get a complex about having fat hands, I could not write a text without hitting the touch sensitive back button!!! so opted for this phone and am pretty happy with it so far. Ok so its not got any thing majorly special about it but if your like me and use your phone to ummm phone people and text then its great. Its easy to use and looks nice.
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Reviewed by Andy from England on 12th Jul 2006
I recently upgraded from the D500 to the much newer Z400 and quickly discovered it was a BIG mistake. The Z400 is much lighter but that may be down to the cheap way it has been made, very plastic! The sound quality is poor and the volume on full is very quiet but it still manages to distort the sound on the speakers, again very cheap quality. After just 4 days the slide has stopped working correctly and now it doesn't end the calls. The battery will last just 2-3 days with normal usage. The keypad lights are ultra dim so very hard to see in bad lighting conditions. Overall in my opinion it's a phone which feels cheap, it has low quality software and it's actually a step backwards for Samsung.
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Reviewed by SHELLY NORTON from UK on 11th Jul 2006
Well what can i say but not bad... After having a sharp gx10 then a sony erricson 700i did not think there would be a phone that i would be able to use, but this has to be so easy..so venturing into my new phone...wearily...BINGO..SO SIMPLE, easy to use... bluetooth is fantastic..buttons are easy to use...eveything great..camera very clear and you can change the angle front or back... would recommend highly. ave not found any let downs yet but sure enough will write about them if i find them... Sure enough found one...cannot change text tones and cannot add a melody to the slide action like the D500 but these are simple things...
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Reviewed by Elaine from United Kingdom on 10th Jul 2006
I'm afraid I've sent this handset back today after receiving as an upgrade just over a week ago. The phone is ok, good pictures in daylight, rubbish nightmode! (Why no flash on this Samsung?) Installed the bundled PC Studio software to find that it dosent support storing or editing contacts on your PC. What is the point of that exactly? Couldnt test video calling as no one else I know owns a 3g handset at the moment. Another thing that cheesed me off is that you can only use Mp3 as ringtones and not message tones as well - again pretty pointless! Such a shame because the build of the handset is nice, with large screen etc and it doesnt feel cheap and tacky like my daughters Nokia 6111! You might think I'm being picky, but I'm not gonna be stuck with a handset which doesnt do what I want it to do for another year.
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Reviewed by Mike from United Kingdom on 10th Jul 2006
This phone is great. It has an amazing 2 megapixel camera which means that pictures look great on both the phone screen and on a computer. It is really simple to use. I was a Nokia fan before this but after only a few days use, im now totally won over. I had no trouble getting used to the menu and other settings. I have had no problems with the sounds (actual calls and ringtones etc). Everything sounds crystal clear to me. I highly reccomend you buy this phone! Top Banana!
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Reviewed by Lamb chop from UK on 8th Jul 2006
Great little phone, does feel a bit plastic so dont know how it will wear and I wouldnt like to drop it very often!. Ringtone speaker is not very good quality so music distorts at high volume. Screen quality is fantastic, the best Ive ever seen on any phone and is 1000% better than my previous SE K750. Not very big memory so I got a 1gig memory card which should be more than enough for most people. Menu system is so easy to navigate as Ive not used Samsung before and found my way round in 5 mins without ever looking at the manual. Overall I would highly recomend this phone especially in Mirror silver which looks the biz.
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Reviewed by Jedster from England on 7th Jul 2006
First timer. Had this phone now for 3 days Via Upgrade. Had 3 Samsungs previous to this and very impressed with them. The Z400 Hmmmm. It looks really good, Feels really good but think it could have been better. 2 Megapixel Camera is stunning. Video Camera is good. 30 MB of on board memory but does have slot for upgrade. Easy to navigate like all other Samsung First time i have had 3G so cannot comment on it but i saw wor lass today whilst at work. Is that a good thing :) i'll let you decide. Loverly silver casing (Although there is a black one aswell) Bigger screen than the D500 Downside. Not as loud as D500. Speaker phone not as good as D500 (I could hear this one whilst driving. No way with the Z400) Not many tones to chhose from and as yet i have not found a way to change the theme. This might be done with the CD & computer. Not sure yets. Battery life. 3 days and nearly dead.!! Although it has been played with quite a bit. Not listened to any MP3's yet. The wife and i couldn't choose between the E900 and D600 so we risked it. Thinking i should have gone for the E900 now. Don't be put off by my review though as as i see it i think the phone might be marketed to the business side and not a games/Music machine. Regards Jed
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Samsung Z400 links