In a nutshell: The Steel is a Vodafone-exclusive handset
with premium looks. With a 3.2 megapixel camera with autofocus,
a music player, FM radio, 7.2 Mbps HSDPA and support for 8 GB memory
cards it will tick a lot of people's boxes. On the negative side
it lacks a camera flash, battery life is below average and the phone
has a tendency to freeze or switch itself off. Best buy: *Free* from Vodafone.
Review:
September 2008. Updated May 2009.
The
Samsung Steel is a Vodafone-exclusive phone. It looks like a premium
phone, with its steel body and smart appearance, but actually it's
priced in the entry-level category and is available free on contract
for as low as £15. The Steel gives you the looks of the Samsung
Soul at a fraction of the cost! The Steel isn't a touchscreen-operated
device like the Soul, but is a conventional slider with a nice solid
feel and an easy-to-use conventional keypad. The display is a generous
2.2 inches across, making it one of the biggest displays in this
type of phone.
The
Steel has some great features, including high-speed HSDPA giving
7.2 Mbps download speeds over the 3G network. A front-facing camera
enables video calling, whilst the main rear-mounted camera is better
than you'd expect in this price range: it's a 3.2 megapixel camera
with autofocus, although it's lacking a flash. There's a music player,
and an FM radio too. The 30 Mbytes of internal memory lets you store
around half a dozen MP3 tracks, but you can add a memory card of
up to 8 GB capacity.
Vodafone
are quoting a battery life of 23 days, but this is an absurd figure.
In reality the Steel doesn't have a particularly good battery life:
most users will have to charge every other day we would guess.
In
summary, the Samsung Steel has the looks of a high-end phone, mid-range
features and an entry-level price point. If you can live with the
battery life and the lack of a camera flash, then it's a great buy.
Just one further addition - several of our users have complained
that the Steel freezes or randomly switches off, so take this into
consideration before buying. The new Samsung
S7330 may be a better choice, although it's exclusive to 3,
and the Samsung Soul is worth a look
now that its price has come down considerably.
Features of the Samsung Steel include:
3G with video calling and 7.2 Mbps HSDPA
3.2 megapixel camera with autofocus and 3x digital
zoom
Video recording
Second video camera for video calling
Display: TFT, 262K colours, 240 x 320 pixels
(2.2 inches)
Music player
FM radio
64-voice polyphonic ringtones / MP3 ringtones
Integrated handsfree speakerphone
Personal organiser functions
Memory: 30 Mbytes plus MicroSD memory card slot
(expandable to 8 GB)
Connectivity: Bluetooth, USB
WAP 2.0, GPRS Class 10, EDGE, 3G HSDPA
Triband (900/1800/1900 MHz) plus 3G (UMTS)
Size: 104 x 49 x 14 mm
Weight: 109g
Talktime: 296 minutes
Battery standby: 568 hours
Samsung Steel
Consumer Reviews
Love
your mobile? Hate it? Please share your experiences to help other
people choose the phone that's best for them. Please do not review
this phone if you have not used it. This is a review site, not a
forum, so please don't just ask questions. Please do not use swear
words or offensive language, and please, no advertising!
Average
rating from 59 reviews:
Reviewed by Mark from UK on 1st
Jul 2009
Had this phone for about 5/6 months and haven't had the problems
people complain about. Yea sure it scrathes a little and the greasy
marks show, but what phone doesn't have those problems? Battery
life is great, music player will happily do 2 days solid, and easily
lasts a week or so normally. Only battery killer is the bluetooth,
best to turn that off most of the time. Camera isn't great, but
its good enough, just be sure to get a memory card with it. Texting
is different to other phones and you have to get used to holding
it, as the weight is distributed differently to SE's and nokia's
etc, once you get used to it becomes second nature as it does with
any other phone. Liked the large screen which many people seem to
think makes the phone to big, but I'm not a fan of the little phones
most people like. For the price its an excellent buy! Rating:
Reviewed by tom from England on
28th Jun 2009
changing the message tone is a real poblem what you have to do is
go to menu-settings-phone settings-phone profiles-options-edit-go
right-choose your message alert-make sure you select it-then options-then
save. A good phone easy to use apart from that havent had any problems
as of yet. Rating:
Reviewed by ross from england on
28th Jun 2009
got the phone yesterday, i think it is a brilliant buy, looks like
the Samsung soul, good phone:) Rating:
Reviewed by angie d from uk on
20th Jun 2009
yes its a great phone, can't realy complain, BUT, how do you change
the incoming text alerts. I've been through every menu but can I
find it. Any help would be appreciated Rating:
Reviewed by Craig Fulton from Scotland
on 20th Jun 2009
Best phone i have ever had all talk of battery life and the phone
locking seem nonsense as far as i am cocerned!SD card capability
is fantastic. Rating:
Reviewed by big mo from broomhall on
10th Jun 2009
this phone is amazing i love it as much as my home dogs Rating:
Reviewed by JohnH from UK on
24th May 2009
Had the phone for about a month. The microSD capability is great.
Also I like the Volume Control feature and placement on the side
of the phone. One problem was with camera. Kept getting "Capture
Failed" messages. This was cleared by switching phone off/on. Rating:
Reviewed by Pete Tomlin from England
on 14th May 2009
I recently upgraded to the Steel but, for the 1st time ever, I sent
it back within a day. I'm very unfussy but I just didn't like this
phone. It's bigger & chunkier than I expected, the camera isn't
great but, worst of all, the screen is EXTREMELY reflective. I had
real problems reading anything on the screen when I was outside!
I've now gone for the Tocco Ultra which is superb! Rating:
Reviewed by Ice Maiden from UK on
11th May 2009
I had this phone for under a month before it stopped working. For
the short time it did work , i t was pretty annoying - due to the
mirrored fascia, it was inpossible to do anything when outdoors
as it just reflected back. Would not reccomend this phone at all
! If I could, I would give it a 0 rating. Rating:
Reviewed by Robert from Glasgow, Scotland
on 1st May 2009
I have had my Samsung Steel now for approximately 3 months and think
that it is a brilliant piece of kit. I am quite in to photography
and wanted a phone that could take decent pix at times when a camera
wasn't available. The 3.2 MP developed pix are perfectly good enough
for an album and are surprisingly difficult to determine from conventional
6mp camera developed pictures. OK so there is no flash but I very
rarely takepix in dimmly lit conditions anyway. The screen is huge
and very clear, particularly whilst viewing pix on slide-show using
the wide-screen horizontal viewing option. Probably the best feature
about this phone is the huge 8MB micro SD card that can be installed
easily. I bought one from the internet for less than £15.00and it
has transformed the steel in to nothing short of an in-depth multimedia
entertainment system. I have over 80 full mp3 music albums on file
as well as numerous pictures, videos and podcasts. This feature
is just awesome,particularly in view of having the digital radio
which is crystal clear on the off chance that I can not find a track
to fit the moment. The homescreen picture slide show is another
feature worth mentioning which was a great surprise. I have a number
of my family photos revolving on the standard screen idle display,
which is great. I could go on and on about all the great features
that this phone has. I have read a vast number of reviews for the
steel and can find very little to agree with in relation to negative
points. If there is a functional problem mentioned I could almost
always tell that the person writing the review has not read the
instruction manual correctly....mind you with the amount of functions
available, it takes a while. Before I go, it is also worth mentioning
that I paid £80 for this phone. With this purchase I unexpectedly
received a "free" digital frame viewer (worth £40) and £20 top up
voucher, so I effectively paid £20 for this amazing piece of technology!
Not bad eh... Rating:
Reviewed by debs from West Lancs, England
on 26th Apr 2009
I have had my phone for about 10 months. The screen shows every
greasy mark fingerprints etc and the slide does seem a bit flimsy
I did intend this phone for my husband but it just feels as if it
could break easily and he is always dropping his so I kept it for
myself. I am still looking for one that bounces for my husband :-)
The battery on this phone lasts at for at least 5 days, which is
very good. The volume on the phone is great = no missing any calls.
The alarm can be a problem - if I am setting it for just one day
rather than my normal daily alarm, you have to remember to put in
the day of the week for the alarm to go off. My phone also switches
itself off when I am driving (if I leave it in the centre console)
especially on bumpy roads, which isn't a bad thing when driving
but to get it to work again I have to take the back cover off take
the battery out and then put them back in again. but all in all
this is a great phone Rating:
Reviewed by Caraa from UK on
25th Apr 2009
Good phoneee :) Rating:
Reviewed by David from England on
19th Apr 2009
I just got my phone about 2 days ago, I love it, the camera's got
good quality, music player: quite loud and i love the way it looks
almost resembles the Samsung Soul. Surfing the internet is very
fast with HSPDA And 3G!. Overall this phone is highly the best i've
had so far, another good product from Samsung. 5 Stars! a must have
phone. Rating:
Reviewed by ?? from ??? on 9th
Apr 2009
OK phone, but it sctratches easily and feels a bit flimsy when slid
down. Good camera quality but no flash Memory isn't great, but thats
because I didn't buy a memory card. Often turns on and off when
in my pocket because even though it locks when slid down, if some
buttons are held in long enough they will operate. Overall not bad Rating:
Reviewed by Tesni from United Kingdom
on 7th Apr 2009
Yes the Samsung Steel does not have a flash which can be inconvenient
but the battery life is fine. I probably charge mine every 3 days
but I do use the FM radio a lot. Otherwise, the phone is attractive
and has many great features such as the camera which is good at
3.2 megapixels. At first, the menu was bright colours and looked
quite childish but you can change that to whatever suits you. I
chose black as I thought it looked better with the rest of the phone.
Overall, I have had this phone Christmas and I have had no problems
with it at all. This is a good phone to buy if you want something
sleek, simple, isn't touchscreen operated and has a lot of cool
little features. This is an allrounded phone. Rating:
Reviewed by Lou from uk on 3rd
Apr 2009
i got this phone about 10 months ago and in that time i have had
it sent off once to be fixed after all my software went missing
:/ and since then 2 new phones as mine just kept on breaking (buttons
broke, camera broke). Very unhappy with this phone was great at
first but with the slightest of ware it just breaks. And to top
it off the battery life is awful i had to stop using the music player
even though it's extremely good as after a few hours it would be
dead. I have never had this problem with samsung before (my last
samsung was also a slide and had no problems) hope that i have just
had some bad luck as samsung are an amazing brand Rating:
Reviewed by richenda from uk on
1st Apr 2009
i recently purchest this phone and so far i am finding it very easy
to get on with. i am likeing the fetures on it, the only down side
is the battery life. but i can deal will frequant charging. it is
very smart looking and has easy button plates. i am very happy with
the phone and samsung as it is my first samsung phone as well. Rating:
Reviewed by Margy from UK on
27th Mar 2009
I recently bought this phone. Many of the reviews I read beforehand
weren't necessarily positive however, I think it's a great phone.
It looks very sleek, it takes good photos and is good for making
phone calls! As that's what I was looking for it's perfect. There
are loads of other features on it too and I've had no problems so
far. Rating:
Reviewed by Jayne from UK on
22nd Mar 2009
I bought this phone mainly because I had read that it was rated
highly as an internet phone. However,I can usually only get onto
the net on this phone in about 1 attempt out of 10 - most of the
time I just get an onscreen message saying 'invalid response'. As
I am in my 14 day grace period, I am considering sending the phone
back.It is also worth noting if you are looking for a good camera
phone, this is not the best. The photos in most cases tend to be
blurred even with a steady hand and there is no flash. As mentioned
in previous reviews, the battery life is also poor(absolute max
you can get by without charging is 2 days) and there are no texting
emoticons. On the plus side, it is sleek and stylish to look at
and reasonably priced. I have had no problems whatsoever calling
and texting on the phone,and it has good radio reception. Rating:
Reviewed by vicky from england on
21st Mar 2009
it freezes and you have to take the battery out of the phone to
reboot it and when your on the phone it switchs its self off and
back on again DO NOT RECONMEND BUYING THIS PHONE AS IT ANY THING
GOES WRONG THEY DON'T DO ANYTHING ABOUT IT AND THEY DON'T REPLACE
IT EITHER, GOOD FOR TEENAGES THAT WANT TO GET OUT OF BEING LATE
HOME AS CAN'T GET TIME PHONE OFF AND CAN'T PUT IT BACK ON AGAIN.
Rating:
Reviewed by Doug from Hampshire on
10th Mar 2009
Wife bought this phone a fortnight ago, I am also going to buy it
as it's a great little mobile, only downside is diabolical battery
life (back to the drawing board on this Samsung!!) would have had
five stars if battery life was better. Rating:
Reviewed by StaR from UK on 9th
Mar 2009
i'm so angry with the phone.. the screen messes up afta a few months
:-( Rating:
Reviewed by Ellen from Scotland on
3rd Mar 2009
This phone is magiiik!! totaly love it, it slides brilliantaly,
very durable although prone to chips and scratches on its stainless
steel back. Mine has been thrown on the ground loads and still works!!
Could do with a flash but apart from that the camera is fabulous
but i must say that i am dissapointed with the video quality. Overall
worth the money though. Rating:
Reviewed by Al from Scotland on
27th Feb 2009
My first Samsung after years of SE`s. Good value for money, but
one question...with the slider shut and the screen blank do you
have to open the slider to do anything? Other Samsungs seem to have
the option to press any external key then manually unlock, but not
the Steel Rating:
Reviewed by Mark from Northern Ireland
on 24th Feb 2009
Yes just got my samsung steel, new to samsung, phone looks good,
easy to use. But Battery life poor iff making and reciving calls
two days, just on standby three days. calls bit tinny, will it last
me eaighteen months on contract with out problems????? Rating:
Reviewed by Jav from England - London
on 23rd Feb 2009
This phone is allrigh i dont mind it .. its got good features n
all that but the one thing that annoys me about this phone is that
the stupid scraches u get wen you put it on your pocket or if u
drop it that pafetic but other than that its good all around Rating:
Reviewed by danna from uk on
11th Feb 2009
no little when texting (emotions)disapointed!looks arnt everthing.If
you can get the D900i great phone. steel 2 big Rating:
Reviewed by dude from uk on 5th
Feb 2009
for one the description is lying it ent 3.2 its 3 mp when i got
this phone i thought it wud be gud but den suddenly realised it
sucks,my cameras playing up wot a waste of money i cba with it anymre
next phone i get al look into it before Rating:
Reviewed by Alex from Englan on
5th Feb 2009
The samsung steel is a very reliable phone and must be very strong
bein as i have droped it tones of times.The touchpad is ok it is
a bit hard to use, i would rate the pad 6 out of 10. The phone is
very stylish and has a sleek shiny shell. This phone comes with
even more like, a music player, java games,only 109g in weight,
a 3.2 megapixel camera and a lot more.overall i would rate this
phone 9 out of ten. i took away this extra star because the touchpad
is a bit of a let down if u compare it to the rest of the phone
and its quality. Rating:
Reviewed by Jack from U k on
30th Jan 2009
This phone is average at best the slider is wobbly and it is very
tall when open features are basic one of the worse phones i have
had and not surprised its only exclusive on vodafone certainly not
one of samsungs better phones so dont waste your money on this awful
phone Rating:
Reviewed by sarah from uk on
27th Jan 2009
Thee phone is alrytttt .. it looks kinda small in pics buhh it actually
BIG i dnt relly lyk itt ... Rating:
Reviewed by abby from finland on
27th Jan 2009
i bought this phone and i hate it. its a bad knock off of the Samsung
soul. if u r going to buy this phone i recommend to look at the
soul x Rating:
Reviewed by john from uk on 25th
Jan 2009
i hate ths phone i want my nokia N81 that is a good phone Rating:
Reviewed by André from Portugal on
25th Jan 2009
Amazing! Rating:
Reviewed by Trace from uk on
24th Jan 2009
Seen it used it and what a dissapointment.want my G600 back, which
was a truely excellent phone Rating:
Reviewed by rich from uk on 22nd
Jan 2009
if you are looking for a phone that turns itself off on a regular
basis and chooses when it wants to connect to your car kit, with
bonus features like - the pace of a drunken snail when scrolling
through menus or contacts, and sounding like you're at the bottom
of the ocean when using your handsfree. anyone who has two plastic
cups connected by a piece of string let me know and i'll swap now,
(dont try and call it will probably have shut down) Rating:
Reviewed by Carl from Cheshire on
20th Jan 2009
Got this phone for xmas,and havent looked back since. The phone
look and design are both stylish and sleek,it's a good looker. Had
no problems with it's functions, music player is great, camera is
fine but lacks a flash! Battery life so far has been fine. I would
recommend this phone, worth every penny! Go and get one! Rating:
Reviewed by Abby from London on
12th Jan 2009
i think this phone has a good side and a bad side. i wouldnt reccomend
it to a first time buyer but for teenagers to show it off it is
perfect. i would say that this phone did freeze a couple of times
so i am giving it 4 stars Rating:
Reviewed by JESS from uk on 11th
Jan 2009
I bought this phone and LOVE IT but unfortunately it is locked to
the vodaphone network, anyone know how to unlock it?? Apart from
that, AWESOME phone! Rating:
Reviewed by MM from Merseyside on
8th Jan 2009
Wouldnt recommend this to my worst enemy. Like other users find
the texting function badly organised and awkward, and also like
other users the slide function has given up the ghost 2 months in
- so im now left with a blank screen and cant send texts anyway! Rating:
Reviewed by LAURA from MIDLANDS on
3rd Jan 2009
this phone is the best ive owned so far. Did not need to use software
supplied as windows media player picks it up and allows you to download
music using wma format easyly. Battery life is better than expected
charged last sunday and still 2 bars showing even as ive listened
to loads of music. The phone is so easy to use and get around and
the sound is great. Only problem is that it advised a dab radio
built in but only getting FM. Camera not bad but no flash but i
did not buy for that reason. This phone gets the thumbs up and at
only £80 great buy Rating:
Reviewed by RYAN JONES from Wales on
29th Dec 2008
this is the best phones i have ever had.the mp3 player is top of
the line and the design and layout of the phone is second to none.Only
one problem is that i like to listen to music on the go so the earpieces
had to be important the one that come with the steel are pretty
much rubbish so i bout noise reduction earpieces they are much better Rating:
Reviewed by matty32 from england on
12th Dec 2008
really good phone!!! probably my best yet. the mp3 player is really
good and the camera is awsome. only problem is that the camera has
no flash but i still recomend it Rating:
Reviewed by william from england on
10th Dec 2008
this is the greatest phone i have ever had. the 3 mp camera does
its job brilliantly and the lovely lokks of the phone makes you
want to be seen with it..... it has a good mp3 player. i would get
this phone if i were you Rating:
Reviewed by Adrian from Jamaica on
28th Nov 2008
I bought this phone unlocked and its working great here in Jamaica,
based on reviews I thought it was bulky but I think its slim a bit
tall but its design is great.Great display, good camera average
battery and as kathryn said below the earphones are uncomfortable
and hurts the ear.Overall great phone when compared to some other
expensive phone from other brands great job samsung Rating:
Reviewed by kathryn (14) from England
on 28th Nov 2008
This phone is pure amazing. For starters its alot smaller then pictures
shown on the internet, the design is really nice and sleek and the
mirrored screen does not get in the way with seeing features. The
screen is bright and crystal clear. The phone is really easy to
get from one place to another, and very nice. The camera is actually
brillient, and comes with lots of handy features. Love it! Only
probelm is the headphones hurt after a while. other then that amazing. Rating:
Reviewed by Susy from UK on 19th
Nov 2008
I read as much as I could before buying a phone and decided on the
Samsung Steel. I have had it three days and am sorry to say but
I am sending it back. It looks brilliant, for a cheaper end of the
market phone is looks expensive however, there are too many annoyances.
Firstly, my main phone usage is sending texts. The space bar on
this is far right (Nokia is usually central) of the keypad. If you
are left handed that is perfect, but being right handed you have
to really bend your thumb to get to the spacebar that is not only
very uncomfortable but slow and painful. Also, it has slide movements
to get to any operation which I find slow and irritating. Finally,
it is top heavy when open which again makes texting hard work. Rating:
Reviewed by Hannah from uk on
16th Nov 2008
i've had this phone for about 4 months and its been really good
i have dropped it a few times and it hasn't broken the music player
is quite loud and it's a really nice phone. but recently when i
turn the phone on it loads up as normal then as the screen turn
dark it either turns off of the phone is still on but the screen
doesn't work so if anyone knows how to fix this please help!! thanks
:) Rating:
Reviewed by Anna from United Kingdom
on 13th Nov 2008
i've never had a samsung before only Nokias and Sony Ericssons.The
Steel is a lovely phone though and I couldn't fault it for design
and features. Experienced Samsung users could you please snswer
two questions for me tho. 1)Is it usual to have no smileys on the
phone and 2) is it usual for it to reverse your simcard contacts
so the last word or 'surname' appears first? I know these are only
trivial matters but they do get under my skin! Many thanks! Rating:
Reviewed by hey from ho on 2nd
Nov 2008
this is an amazing phone loved it I wanna Steel another 1!!! lol
Rating:
Reviewed by Victoria from Manchester
on 26th Oct 2008
Its a really good phone, nice looking and easy to navigate. Everyone
keeps saying its heavy when they feel it but I personally don't
notice. Music players good, and speakers loud, apart from in loud
groups but what can you expect being a 15 yr old with her friends.
I managed to change the settings so the music player can go on the
background which is good too. Easy to get files onto and big space
for memory. The only thing that is bad is that it has no flash but
other than that everything else is excellent and I would recommend
it. Rating:
Reviewed by Adam from Northamptonshire
on 6th Oct 2008
Outstanding phone, very robust good music player and camera. easy
to navigate, batterey is good 4-5 days between charges, not one
thing gone wrong. great phone!! Rating:
Reviewed by z from livepool on
5th Oct 2008
love this phone Rating:
Reviewed by Barbie from UK on
27th Sep 2008
I've had tis phone for about 3 weeks now and have had no problems
at all. I's easy to use, easy to read and navigate. Camera and music
player are ok for a phone. I have a camera and ipod if I need anything
better. Battery lasts 4-5 days. It seems fairly robust I've dropped
it several times already!! But no damage to phone. It came 'free'
as an upgrade so I'm pretty pleased with it. If you want more you
have to pay for it so for what it is it's perfect Rating:
Reviewed by sarah from uk on
25th Sep 2008
i brought this phone on contract from vodafone and i have had this
phone for 3 weeks, what i can tell you about this phone is very
reliable and smart, and easy to use, the camera is very good for
taking pics. it does have a very good volume which is quite good
and the battery life only last for 3 days once fully charged.i have
not experience any problem with this phone, i would recommend this
phone to anyone who are looking for a good reliable and strong solid
phone. Rating:
Reviewed by Nicholas from UK on
19th Sep 2008
i have had this phone for over 6 weeks now and it has been brilliant
the phone is so easy to use and the keypad is very user friendly.
the phone itself has a very solid feel to it and the design is very
classy indeed, one of the perks about this phone is that you can
create yor own themes for the phone the camera is good apart from
no flash the music player is excellent i just wish samsung would
include some decent earphones with there phones battery life is
good phone last 4 days once fully charged, and download speed is
very quick .all in all i would recommend this phone to anyone who
wants a goodlooking reliable phone with good features for a very
reasonable price. Rating:
Reviewed by Russell from UK on
18th Sep 2008
Everyone either has an over the top review, or just slags the phone
off but I personally like this phone it is a very good looking phone
that has all of the features that im after. I read this review before
purchasing the phone but I was pleased to find that battery life
was better than the review described, my phone last 3-4 days and
I regularly use the phone for texting, there is no way the phone
could get 568 hours stand by though. There were no surprises when
I got the phone but it does everything very well. The only issues
I had with the phone was the the slider design seems to be a bit
loose and tacky, there is a gap about 1 mm between the keypad (when
closed) and the back of the display, so I can look through it. Also
when texting I found there was a little bit of delay, which sometimes
caused me to make mistakes. Overall I would recommend this phone
to anyone. Rating:
Reviewed by Julie from Scotland on
10th Sep 2008
Nice looking phone, easy to navigate. I have been a loyal Nokia
user until now, but I wish I had not changed as after 3 weeks the
keypad on the navigation keys cracked (and no it was not dropped)
then two weeks later after a few texts, the slide mechanism gave
up the ghost leaving a blank screen unless you hold the slide over
the keypad - not much use, so its off back to the manufacturer for
repair! If it does it again its for the bin! Rating:
Reviewed by KARL from SCOTLAND on
3rd Sep 2008
THIS IS A LOVELY PHONE, IT'S BEAUTIFULLY CRAFTED AND HAS A GOOD
SOLID FEEL TO IT WITH A SMOOTH SLIDING ACTION. IT PLAYS MUSIC CLEARLY
EVEN AT ITS LOUDEST. I HAVE NOT HAD IT LONG ENOUGH TO FIND ANY FAULTS
OTHER THAN UNFORTUNATELY IT DOES NOT HAVE A FLASH FOR THE CAMERA
SO I AM GOING TO HAVE TO SEND IT BACK. Rating:
