Review: Motorola E398

Motorola E398 Review

Phone rating:

The Motorola E398, available in the UK on on T-Mobile has been designed as a dual-function mobile phone and music player.

The E398 can play music stored in MP3 format. The sound quality of the E398 is excellent, with 3D (surround sound) stereo speakers and CD quality sound. In fact the E398 is the first phone in the UK market to have surround sound. A stereo headset can also be used with the phone.

Although the internal memory at 5 Mbytes is not huge, MP3 tracks can be stored on the new format TransFlash™ memory cards. TransFlash cards are tiny, and at the time of writing (September 2004) are available in sizes up to 128 Mbytes, although larger sizes will become available in the future. Battery capacity when used as an MP3 player is claimed to be 4.5 hours.

The phone also plays MP3 ringtones, so you can set your favourite track to be your ringtone. You can also compose your own ringtones using Motorola's MotoMixer™ software. The phone lights up rythmically when the phone rings, which is a cool feature. At night the backlight makes the keypad light up as well as the screen, which looks great and is practical too.

Apart from the music features, the phone is extremely well-featured, more like a business-class phone. The phone has an integrated digital camera with 4x digital zoom and a camera light for taking pictures in low light. The phone is capable of video playback, but not video recording. The screen is of excellent quality, with 65k colours and a high resolution - the same as the Motorola V600. The screen quality is ahead of anything currently made by Nokia. The phone's connectivity options are excellent with a choice of Bluetooth™ wireless connectivity as well as both USB and serial cables for connection to a PC. Other features include downloadable Java™ games (enhanced by vibration!), a built-in speakerphone, MMS and a picture phonebook. In fact the functionality of the E398 is almost identical to the V600, apart from the extra music features of the E398.

All things considered, the E898 is an exceptionally well-featured phone. It's attractively styled, compact, with a user-friendly icon-driven user interface, and it's not heavy when you consider how many features the phone has. The phone is well-built and feels good to hold, with an easy-to use keypad and joystick. We highly recommend this phone for those looking for a combined phone and MP3 player. You should also consider the Motorola ROKR E1 with its iTunes interface.

Features of the Motorola E398 include:

• Display: TFT, 65,000 colours, 220 x 176 pixels
• Integrated digital VGA camera: 640 x 480 resolution, camera light, 4x digital zoom
• Video Clip Playback with sound
• Bluetooth™ wireless connectivity, plus USB & RS232 PC connectivity
• MP3 ringtones & 22-voice polyphonic ringtones
• Rhythm Lights
• Situational Lights
• MOTOMIXER™ (Remixable MIDI ringer software)
• Downloadable Themes: animated screensavers, wallpapers and ringtones
• Exclusive MTV wallpapers, screensavers, video clips and games
• Java games with vibration
• In-built handsfree speakerphone
• SMS (including Group SMS), EMS, MMS
• Predictive text: iTap™ with T9 emulation
• E-mail, Instant Messaging
• Voice-activated dialling
• Picture phonebook (maximum 2,000 entries)
• Organiser: Calculator, currency converter, date and clock, datebook with reminder alerts, PIM functionality
• Internal memory: 5 Mbytes
• WAP 2.0, GPRS
• Tri Band (900/1800/1900)
• Weight: 107g
• Size: 108 x 46 x 21 mm
• Talktime: 9 hours
• Battery standby: 9 days
• MP3 battery playtime: 4.5 hours

Motorola E398 Consumer Reviews

Love your mobile? Hate it? Please share your experiences to help other people choose the phone that's best for them. Please do not review this phone if you have not used it. This is a review site, not a forum, so please don't just ask questions. Please do not use swear words or offensive language, and please, no advertising!

Average rating from 100 reviews:

Reviewed by vipaar from UK on 20th Mar 2005
I`ve read the other reviews and I see a very wide range of opinions, All those who think that this fone is rubbish should`ve returned it for a refund, especially in the cases where the fone is obviously faulty, mine has locked up on occasion & I class that as a minor inconvenience as taking the battery out sorts it. I love the quality of the mp3 player, especially thru the supplied Stereo Headset, the ringtones are the best I`ve come across on a fone in over 10 years of mobile fone ownership, "LAME JAVA APPS" is one comment that I think is wrong you want to go gaming??? get a console or PC, U want to pass the time?? use the "LAME JAVA APPS". I`m sorry to read that the Black Eyed Peas content isn`t to your taste, some will like some will not like, that people is life, we are not production line produced, we are individuals, each unique with our own likes & dislikes, deal with it. I love my moto, even tho I`ve experienced 1 or 2 probs but my opinion is that it is an excellent fone, well made, well designed, plenty of good features, a nice solid fone that should last quite a while. I`ve also used mine as a data/fax modem on my home PC and had very good connectivity and data transfer rate. 10 out of 10
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Reviewed by igor from pakistan on 20th Mar 2005
sony ericsson k500......bad!!!! motorola e398...........goooooooood!!!!!!!
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Reviewed by santa from lapland on 18th Mar 2005
evry1 who says this phone is rubbish dont no nothing this is a superb and quality fone the best iv ever had and iv had a lot of gud fones. i cant think of anything wrong with this fone except it hasnt gt video i thought of gettin the v620 DONT my friends is always crashing and messin up buy the e398!!!!!!!!!!!!!
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Reviewed by Tim from Malaysia on 14th Mar 2005
The color display on this phone is fantastic. More so, I totally love the mp3 player (especially when using the headphones); the sound is excellent. And being able to set an mpg3 for a ringtone is also cool. But those things are somewhat set off by a so so camera, lame java apps, and a very, very, poor video playback.
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Reviewed by cozz from romania on 13th Mar 2005
i got this fone 2 days ago. the soft is terrible.it runs veeery slow.the menu is crazy!!u need tu be a psychic to figure it out.it frequently freezes this is about my 18th phone in 2 years and it has by far the worst software.what can i say u like it buy it.i still like it but it gives me headaches.besides that it's a great fone but still...very dissapointed
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Reviewed by RONALDO from INDIA on 11th Mar 2005
This phone is a piece of junk, anyone who claims it is good must be under the age of 15 and thinks the flashing lights are cool. This is the worst money i have ever spent.
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Reviewed by rob from ind on 11th Mar 2005
simply outstanding...
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Reviewed by Robson from UK on 10th Mar 2005
On my second E398, this is an extremely moddable phone. Video recording, voice notes, skins, all the faults with this phone apart from the nonsensical uselessness of the lights can be fixed & enabled if u know what you're doing. I have no problems with it now, apart from the crap camera resolution. It's solid as anything too - the first phone got sent back after being repeatedly crushed against concrete, but the worst thing that happened was a cracked screen. If you want a durable phone without a stupidly breakable flip then this is it. I would recommend you buy one sourced from outside the UK as the T-Mobile version comes with an internet button on the front, not useful if you're on pay as you go (I have disabled it, but it's extremely tricky and voids the warranty), has only two skins, and some embarrassing Black Eyed Peas "content" locked on it. Great phone!
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Reviewed by Johny English from England on 5th Mar 2005
this phones features are brilliant, bluetooth,MP3,camera but apart from the features the phone keeps on crashing!!!!!
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Reviewed by Amit from India on 2nd Mar 2005
This phone is a brilliant example of counter intuitive navigation. I think the designers must have been a bunch of sadists. There are so many things that can go wrong with this handset- battery doesn't charge properly, serious bluetooth connectivity issues, very slow and weird predictive text for sms, completely useless jazz like flashing lights (I still havent figured out how to disable them when playing games),extremely slow data transfer speeds when copying music to the memory card etc. The software that comes with the phone is equally useless and has a mind of its own...half the time it keeps saying that the modem is not installed. On the rare occasion that it does detect the phone, it may not allow you to copy a song or a video (Request denied by phone- internal server error). Interestingly the video conversion module allows you to convert various video formats into the standard 3GP format. there's just one problem- the end result is displayed at a resolution of 128 x 256 (half the screen size) so unless you have incredibly good vision you cant make out whats going on. The list goes on - no FM radio, no video recording, no sms delivery reporting unless you have some special software installed, slow response times etc . All in all its a pity that Motorola launched the phone so soon. One gets the impression that they could have tested it more before unleashing it on unsuspecting customers. I'm going back to my old trustworthy Nokia 3310, a lot less features, but a lot more sensible phone.
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Reviewed by Illusionz from India on 1st Mar 2005
HELP!!! My bluetooth just doesn't work with another e398 (it works fine with a Nokia 6600 and a dongle)...all my friends have the same problem...Why is this?
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Reviewed by Tristan from Australia on 27th Feb 2005
Have had the phone 2 months and found it to be a piece of crud the phone book is useless the software its like trying to run windows xp on a computer from the early 1990's. I have tryed many times to get the software to work on my pc and each time its crashes.... Have had nokia phones up intil now and guess what im going back to them have just order a 6630 will get in 2 days time. Thanks Motorola for a WASTE of 500(AUD) p.s. Nokia You Have a customer for life
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Reviewed by K from Poland on 26th Feb 2005
A really great phone, but unfortunately it has(like most motorolas) everything different when it comes to navigation. I guess it`s just the american way to do it their way instead of making it similar to other pones navigation. Also, the analog isn`t the best i`ve seen. And the MP3 player could switch into other songs instead of stopping after playing. But these are minor problems.
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Reviewed by Sue from England on 25th Feb 2005
Good music player... but really slow to respond
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Reviewed by jacko from australia on 25th Feb 2005
this phone is simply junk. my mate has one and it is rubbish. its just not cricket. boxc, ur phone is junk
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Reviewed by David from Australia on 25th Feb 2005
I upgraded to this phone from a nokia 8250 (old yes but it never let me down) as i was travelling overseas and needed a tri-band phone. Upon arriving in canada the phone began to have problems. I would wake up some mornings to find it sitting there with the rhythm lights, screen and keys flashing more or less frozen. The only way to bring it out of this state was to take the battery out and turn it on again as the off key would not work. This happens frequently and has just done it as i am writing this review now back in australia. As for the features? text messaging is slow and frustrating navigating through the phone takes forever and the mp3 feature is overrated. The only feature i found useful is the speakerphone which most other phones have anyway. If you like flashing lights and music buy a torch and an mp3 player this phone sucks i will never buy another motorola.
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Reviewed by Patrick from South Africa - Pretoria on 23rd Feb 2005
1st off the greatest phones I've ever owned. Well sad part is that it got stolen three weeks after I got it. I had to go for counseling cos I was addicted my Moto. Now I'm back to my old c350i (pathetic I know). Anyway, back when I still had it. I totally love this phone, I completely dig the MP3 player, the Bluetooth is really responsive. I never really got around to playing much games but the soccer that's on there is complete crap. Anyway, I don't understand why you can't play MP3's and have the phone locked instead of having it unlocked and not being able to put it in your pocket so you can walk around without attracting too much attention. I managed to solve this problem by loading all my MP3s to the 'Sound Player' instead. That way I can also use it as a ringtone... (*grins*) I also found that the battery doesn't last very long (3 days max). It used to freeze up sometimes and I'd have to switch it off and back on again, which is seriously frustrating. I'm working on getting another one soon. Hope they don't steal it too... Spread Moto Love
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Reviewed by James from London on 20th Feb 2005
This phone is very good.nice design.Definitely recommend dis nice mp3 ringtones.
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Reviewed by dad from dad on 19th Feb 2005
This fone is totally rubbish.i hate it. slow response time. nothing good bout it. take my advice. it iz a con.
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Reviewed by Chris from Great UK! on 19th Feb 2005
This phone is definatly worth 5 stars! It is the best i have ever had and i have had lots in the past months looking for the best phone and now i have finally found it! i reconmen anyone to buy this! they sell it in argos for £109.95 the cheapest price on the highstreet! and its weel worth tht money becuase u get evrything u need 2 make it a mp3 player!! :D I love this phone and will be keepinmg it for a long time thank u motorola for bring out such a gr8 fone at a low cost. Miles better than nokias
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Reviewed by ronzy from on 15th Feb 2005
this phone is gr8 it has everything in it but the only problem is th@ u can't record a video on it
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Reviewed by - from - on 13th Feb 2005
amazing
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Reviewed by Mark from England on 11th Feb 2005
I got a E398 4 xmas and fink its a gr8 phone. It has a Mp3 player on it with suround sound. It is exellent quality. The camera is also very good and it has a flash and 4x zoom. The preloaded games are fun and entertaining and u can download ur own games as it is Java compatible. It has Mp3 quality ringtones with options 2 download more. U can make ur own ringtonez with motomixer. It cant take videos but it can play them. The phonebook can hold lots of entries. The fone even has flashing lights 4 when ur in a disco.The messages are easy 2 write with predictive text. The only thing i hate about the phone is the network T-mobile. U cant get it on any other network as it is exclusive. The fone is also gr8 4 buisness users (as it is bluetooth compatible) as well as teenagers. I personally think it is a fantastic fone 4 £129.99 and is even better than most of the new fones that are coming out 4 £200.
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Reviewed by Andrew from Australia on 10th Feb 2005
This fone is great, even better when you phreak it..... I don't know why ppl think all the fones are rubbish, all you lil kiddies only look at the messanging service..I fyou want msg fone get a standard nokia. Motorola is made for high quility sound and service not for the lil kiddies to use for msging there stupid messages.
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Reviewed by SSSSS from UK on 8th Feb 2005
Excellent phone but can anyone tell me how to make it ring for more than 10 seconds??
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Reviewed by Gregory Thomas from USA on 7th Feb 2005
I've enjoyed the E398 for about two weeks. I ordered it from e-bay and received it new from Hong Kong. This evening it emitted a loud high constant tone. All screen pixels were on monotone yellow-white. After about 10 seconds I removed the battery. I've recharged the battery. Menus will not display with the charger in and the phone will not turn on with the charger removed. I wonder what happened?
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Reviewed by Shoaib Solangi from Pakistan on 2nd Feb 2005
I've loved it ever and i got it.This is the only phone i like than mpx200
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Reviewed by ryan from Philippines on 1st Feb 2005
i cant open the games menu in this phone. ive just got bought it the other day. does someone know what "no installed MIDlet suite" is all about because it always comes out whenever i access the games menu. please help
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Reviewed by michael from Australia on 30th Jan 2005
am i the only one that doesnt like this phone? sure the features are all there but its the little things that just annoy me. the fact that the only msgs that can stored are on the sim card therefore reducing the amount of msgs stored to a tiny 20! also my phone just keeps freezing up and it is only a few weeks old. this phone is annoying i want my nokia back dammit!
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Reviewed by John Clowsley from uk on 29th Jan 2005
Excellent phone superb quality incredible sound easy to use, BUT how do you turn off the keypad tones????????
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Reviewed by Habib from Lebanon on 26th Jan 2005
Reviewed by brad pitt from america on 3rd Oct 2004 itz da bst fone inda world i bought dis fone last week 4 179.99 frm lx directn it iz an amazin fone i luv da mp3 n camera itz da top m8 .... now for my reply wow brad...didnt know u posted on a UK website, obviously your acting talents overtook any schooling career your parents wanted you to persue
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Reviewed by Kurt from South Africa on 20th Jan 2005
This, being my second Moto E398 (1st one waz stolen *sob*), must without a doubt be the nicest phone i've ever had! Between the time the first one disappeared and now, I had a 6600 which was brilliant! Oh the apps! The lovely Apps! But, the E398 is great because you don't have to configure/install/set up anything to enjoy it's features. Perhaps like me, charge him up, plug in the cable, upload ur fave trax n pix and bingo!! One feature I would've really enjoyed on here is a radio but hey, you can't have your bread buttered and eat it... My bro has a V600 which is tight but, I won't be able to swop! Great phone...
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Reviewed by John from uk on 19th Jan 2005
I bought this outstanding phone at Christmas...I can tell you it's excelent...I am extremely pleased about it and happy, as you all know how it feels to listen to mp3s during classes and breaks...Now regarding the camera I can tell the pictures are excelent, the nightvision is much better than Motorola E365's (my last phone) Buy it cos it deserves the money. You can do a lot of things with this phone...in one word it's "perfect" for students!
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Reviewed by John Hurd from Germany on 18th Jan 2005
I've had the phone now since shortly before Xmas and am generally happy enough with it. The disappointments are mostly due, I fear, to my not being a part of its designated 'Youth' target group. Anyway, my observations: The E398 certainly looks good and is fine for larger hands as the keys are also quite large. It is light and the screen itself is large and bright away from direct sunlight. The camera on normal aparture produces good results for a mobile - just about printable on a good, bright day. Main disappointment here is that although there are two zoom modes, the use of each reduces the picture size so that on full zoom you end up with a pic about the same size as the mobiles display with no chance of any corrections with graphics software. Still, this isn't supposed to be a digicam after all. I haven't used the software included for creating any mp3 lists but it is simple and effective for switching data between phone and PC. The kids might love having flashing lights to go with their music. For me, in my forties, I find the lights irritating and wonder why anyone would want to listen to music on the built in speakers - they remind me of hearing John Peel on a hand-held tinny transistor radio in my youth. They also mean that everytime the phone rings it vibrates a bit even when not on vibrate mode. When I did try to download my own ringtone it took a couple of minutes to handle 25 secs of mp3 so I wonder how long it takes to download the hours worth of music that the included memory card reputedly holds. Three games come with it. Only a boat-surf one has any entertainment value. The football is too small and 'Go Gimps' is just, well, irritating. Other java games can be downloaded but that costs more money of course. It seems in fact that there is plenty available for the kids to download, not surprisingly T-Mobile has added a T-Zones button to make this dead easy and therefore of course dead expensive. Obviously someone said 'Lets sell a mobile to the kids with easy access to downloads so they spend a fortune. Most important, make sure the free games are so naff they go online for better ones'. If you want your own ringtone its easier and cheaper to make it yourself with Nero etc. I read somewhere that the E398 should have a dictating machine onboard but maybe this was taken out to make room for more flashing lights. A video recording facility would also have been preferable to pulsing lights but this is also missing. There are also a lot of wallpapers and ringtones which is fine except that they cannot be deleted so they waste space and make looking for what you DO want slower. Sending messages is okay although rather slow and irritating when the phone makes suggestions for what it thinks you want and then you have to change it. This all sounds rather complaintive, Put simply the phone itself is fine - it's largely what has been gadgeted in that's annoying - but as I say, I'm not part of the target group. If you are then maybe you'll love it. Just go easy on the downloads for your pockets sake.
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Reviewed by Sarz from Australia on 14th Jan 2005
I think the Motorola E398 is a totally awesome phone! I have recently purchased one, and can find no faults with it. The phone has a great design and fantastic functions, the mp3 player is gr8! The only missing function that I could find is that the phone does not allow you to record videos. Motorola is the BEST phone company in the world!!!! xxx ooo
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Reviewed by Refryder from Brunei Darussalam on 12th Jan 2005
This phone really rock! It's really a WORTH BUYING =). Why? Because it is a phone which have Mp3/Movie Player + VGA Camera + 56k Large screen + Very stylish&solid + Organizer + JAVA Games + WAP + Bluetooth = MOTOROLA E398
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Reviewed by A from Australia on 12th Jan 2005
Junk. My review will not address the features of the phone, unless there is a major problem with that particular feature. The last review I read on this quite possibly the most over-hyped, and useless handset the Motorola E398 said in conclusion - "best handset ever". Well, all I can say to that is the person was given one free, since that's the only way I would even say anything positive about it. For the rest of us idiots, who fall for the marketing hype that dodgy companies like Motorola sink millions of dollars into in preference to actually delivering a worthy product, we have around 2 years to get used to the limitations that Motorola feel we need to experience in order to experience the urge to upgrade to one of their models that aren't software-crippled versions of their "premium" products. If you are someone who is fed up with Nokia, please read this review carefully before exercising your freedom of choice. In summary, if you want dinky little lights that flash with calls & your surroundings, then this is the phone for you. That's if you don't mind putting up with the things listed below. If you want a functional tool & game player, this is not the phone for you. I will start with what this phone doesn't have, and either could easily have, save for product tier marketing, or simply bad design. Firstly, the nice display is completely wasted since only a fraction of the top line is used for signal & batt meters. Moto in their infinite wisdom has decided that you'd much rather look at your funky little wallpaper rather than see easily if you can use your phone, or not. 4 level battery meter, and signal strength meter that measures 5mm square - need I say more? FM radio - wow, none here, almost standard on other brands. MP3 - For some reason, I can't even upload 3mb MP3 files. Looks like I'm going to have to convert my collection to 64kbps or less. Voice notes - amazing, since it records voice dialling, no additional software/hardware needed, but not available. Video - you can play, but not record - amazing. Keypad lock - 10 years ago, the 2 keypress lock idea was cutting edge. Others have implemented simple auto locks since then. Moto hasn't caught that particular train yet. Clunky keys - soft/hard, weird key response. Joystick key one of the worst I've experienced. Slow startup - Takes 10 seconds push on the power key to realise you want dearly to power on your phone, then you will wait another 20-30 seconds for the "funky" initialisation screens & slow network search to complete. Games - I've played great, responsive Java games on a wide array of phones. This phone is way behind in the execution of Java apps. Poor response time, makes games anywhere between frustrating to play to downright a waste of time uploading anything to it. Vibration alert - wow, this is generally a feature that was out in even entry level phones 6 years ago, but Moto has decided that you will want either, or - not both ring & vibrate at the same time. If you rely on the bass notes of the speaker to alert you in noisy envioronments, you will miss calls. Dodgy software - when scrolling through menus, you hear at random, clicking/thumping from the speaker. Keep in mind, I've only been using this particular materpiece for 4 days (and yes, I have read the manual very carefully). I have a Nokia 8310 that this phone was to replace, and guess what? Although I'll be paying for it for 2 years, this phone is going on ebay (of course at a substantial loss to me) to get the useless thing out of my sight. In terms of pure functionality & ease of use, my 8310 runs rings around this product that came out 3 years later. Bottom line - Don't beleive the hype, poorest execution of a luke-warm concept I have seen in years! Nokia, you have won yourself a customer for life...
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Reviewed by Charlie Griffin from N'castle, England on 11th Jan 2005
Got this phone 2 weeks ago if that. Was loving it. Got it free with a contract and was having great fun playing with it. Then today I sent my mate a video via bluetooth to his Nokia, but instead of selecting copy I selected move. So I lost my copy. Ne bova me marra will send it back to us. He sends it back ne problems. Gets home, bored so i thought i'd watch it again. Screen goes corrupt. Phone Locks up. Buttons unresponsive. Teks the battery out. Puts it back in. DEAD. Bloody thing wont come back on. Any body else had this problem. Or is it just my phones knackered. Pain in the behind as its got all me numbers on and a divn't kna nen of em but me Mams.
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Reviewed by Axl from USA on 10th Jan 2005
thought it was junk at first but den got the mp3 workin hela kewl gud pics tones mp3 an you can call people
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Reviewed by Neg..! from Denmark on 8th Jan 2005
OMG ! I'm 15, my dad bought the phone for me 2 days ago.. and.. I LOOOOOOVE it..! it's so FUNKEY.. and it can do all these cool stuff. It's just amazing! before I had a Nokia 3310.. hehe... it sucked.. I just cant turn on the stereo headset.. well.. the phone is just great.. Loves it!
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Reviewed by Tasha from England on 3rd Jan 2005
This phone is totally not worth the money take it from me i'v had it two weeks and i already want to sell it. if you thought the fact that its a MP3 player as well as a phone was good forget it i'v been trying to send music from my PC to the phone for the two weeks i've had it and it doesn't work i think they purposly give you a rubbish USB lead instead of the much quicker bluetooth one you can have and rubbish software that crashes your computers everytime you use it cos thats happened to me so that you can spend an extra 50 pounds on the bluetooth PC connection and disc. It seems to be seconds slower than you when you do any thing and if you hate dictionary than you'll have to get rid of it every time you use messages. when you turn your phone off you'll have to reset your ring tone or if you put it on silent you'll have to reset your ring tone. My advice to any one is don't buy this phone it would be much cheaper to buy a decent camera phone and MP3 player seperatly. and if y ou want flashing lights get a flashing orb from argos for a tener.
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Reviewed by Henry Widd from UK on 3rd Jan 2005
Wow, this phone has some great hardware - and therefore loads of potential, so it is a pity that they got monkeys to write the software! It is as if they have not bothered to test any of the features for usability. - I won't go into details but suffice to say that the phone could be excellent if Motorola read some reviews and did a new software release that could be downloaded from their site.
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Reviewed by JRGandara from Brazil on 15th Dec 2004
I tried for two days getting acquainted to use this phone. The size, sound, keyboard and joystick are great, but I have to tell you. More important to me in a cell phone is phonebook and PIM functions. This feature is rubbish on this phone. Is a pain to search a contact. My phone is with call divert on and I can't turn it off. I turn it off and it is on again. Sometimes the phone hangs and you have to turn off and on to get controls back. The video playback is a joke. It's like a very slow gif animated. Transfer mp3 files using USB cable could take forever. Using a card reader is fast, but you have to take battery off and deal with very delicate slot. I didn't like it. Controls feel unresponsive sometimes. A kind of slow operation phone. Don't get me wrong, if you don't mind about phonebook and those annoyances, great phone.
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Reviewed by Peter from Switzerland on 14th Dec 2004
Sorry, but this really sucks! Yes, the phone looks great and the loudspeakers are great too. But: If battery goes low, there is a beep every few minutes (for hours to go!) that cannot be switched off! Searching in the phonebook you can only with entering the first letter. If you got 30 people starting with F, you'll have to click your way down to the right one! Which is slow. Also when writing sms, the phone lags behind a lot with the writing. Especially when erasing backwards, uups, and out of the sms you are... When changing sim-cards (i travel and use different cards), many of the phone's settings (ringer setting etc.) are reset and you have to set up your phone again. I'm selling it, had it 2 weeks only. Anyone interested? And i forgot, sometimes, a certain setting hangs, you have to switch the phone off to make it work a again (eg. setting a ringtone). Well, the memory card is behind the battery. You dont want to change it too often. Definitely my first and last Motorola !
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Reviewed by freak from singapore on 13th Dec 2004
this would be more of an advice than a comment. firstly.. the motorola E398 has a good vga camera, the reason it hasn't reached the 'very good' stage,is because when u capture a dark image(eg object is black in colour) the object WOULD NOT appear as purely black. instead, it will appear as a not-so-interesting combination of black and tiny red polka dots! this is highly annoying, and the flash only proves to be more of an aggravation. in a dark room, take a self portrait of yourself with the flash on, this is what u should expect : outline of your face + black-and-red-pokla-dots blackground that points to the lousy camera quality. HOWEVER(thankfully!), the camera can capture amazing pictures in the day.this camera's capability is more clearly shown in capturing sceneries..FANTASTIC! also,the camera viewfinder does not fully take up the area of the screen. it only occupies 2/3 of the screen and can be quite dissapointing. this phone lags alot.. every single button pressed crea tes a <1 second lag,always the main cause of ur loss in 'pinball'.. the messaging lags like 'sceond to none'..u use the dictionary(dictionary is hard to use too,compared to nokia's), and then type 'i love this phone', it'll take five seconds for all the letters to show up on the screen. wad it does is, it slowly catches up with your typing,LETTER FOR LETTER!! the software tt comes with this phone tt allows mp3 transfer is very poor.(very slow too, i heard) i couldn't transfer a single track to the phone! so i finally decided tt the 64mb flash card would be better used as picture storage device. having addressed all the problems, its up to u to decide whether or not to buy this phone, my advice is, teenagers who sends sms alot, should not get this phone as it slows u down alot. while adults who use this phone for its call function and low cost, feel the need to get the motorola E398 because it will not dissapoint u. this phone does not hang or shut down automatically ;)
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Reviewed by craig mcleod from uk on 13th Dec 2004
a good phone not the best but good for the cost. replacment parts will not be made availible . it was a good efort but not a must.
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Reviewed by ludee from phillipines on 11th Dec 2004
man! this fone rocks! whoever said its no good is missin out sumthin. if you are a music addict, this fone if for you! i love the sounds/mp3/speakers so much. now, motorolla had came up with a very excellent fone! keep it up!
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Reviewed by vishal from india on 8th Dec 2004
it rocks man it rocks , nokia 6600 sucks as it is mono
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Reviewed by Kellyn Tan from philippines on 4th Dec 2004
my previous phones were nokia 7610, and p910i. I basically change my phone after a few months, so far, i think i will stick to this phone for a long time. it's small, features are so, so. once in a while i miss the features of nokia, like managing the contacts, video recorder, saving unfinished sms in drafts. i think for a java phone, this is okay. one thing i like about e398 is the great sound for the tones and the attractive lights. the picture quality is so so, average. i am into ring tones. one big plus about this phone is that isync recognizes the contacts. unlike nokia and ericsson. i am so much tempted into getting the v3, but the prices are still high and i just got this phone for just a week. but comparing the features of v3 and e398, they are basically the same... except for the flash card which e398 has and the aluminum body of the v3... for me the memory is more important, that is why i am sticking to the e398. but the form of v3 is calling me and my mac. the size of the e398 and the grip on the phone is good, easy to slip in the pocket in having to attend to a patient. i haven't played with the motomixer though... am still looking forward to that. bluetooth is great, works well with mac and a generic bluetooth headset. screen is great too for a 65k, similar to 252k of ericsson. one thing might entice me to go nokia again, if the 6630 arrives here... and videoconferencing really worked out in our country. i still keep a 9500nokia and hp 6300, for my patients list and isilo usage respectively. this is a good phone for the pocket, but for pda, professional use.... others are still better. i cannot wait for the mpx. we don't have it here yet... maybe by then i can cut down my toys to 2.
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Reviewed by Philip from UK, Derbyshire on 2nd Dec 2004
Well okay, this phone is junk! I'm sorry... but it is. I paid £200 for it and it doesn't work properly! Whenever I have a incoming call it diverts it right away. Despite changing the settings over and over again. It just wont save! And is very aggravating. And nobody seems to care, I've rang T-Mobile and Motorola.. sent them dozens for emails and no response Also I paid for a phone not a Rap Disco Jukebox. Valuable space and memory on the phone is taken up with promotional music, wallpaper and screen savers that you can't delete! The phone is slow and your limited to two skins on it. The rhythm sensitivity lights stay on for only 10 minutes at a time. You cant remove the T-Mobile name on the main screen. The chassis of the phone was different to the one on the box. I'm really annoyed and very disappointed. I'm sending this back! Think ill stick with Nokia and Vodafone
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Reviewed by mikee from U.S.A. on 2nd Dec 2004
This phone is off the hook! I love the styling and the features rock! I've never had a phone with TWO SPEAKERS! Surround too! The phone vibrates along with the bass of the songs. The menu is kinda trick at first, but, i figured it out after like 2 days. Also, the phone kinda lags when using the menu and when i text. The only problem I had was the software that came with the phone. It's not really compatible with Windows XP. Overall, this phone is great!
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Reviewed by John from England on 1st Dec 2004
The phone is so good.Since i bought this phone,i always played it.But it not have radio like Sony Ericsson K700i.Anyway this is good.
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Reviewed by kristylou from uk on 29th Nov 2004
i got my 2 days ago excellent phone and connects with pc using bluetooth brilliant,mine costs £99 from t.mobile and came with usb cable and software for mp3,flashcard good heaphones /hands free well worth more money.
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Reviewed by Neil J from England on 29th Nov 2004
An excellent little phone. Screen is brilliant, far more advanced than anything Nokia produce at present. Sound is clear and loud. Controls and menus take a little getting used to, but are not impossible to master. MP3 player is a nice little toy, reduced Hz quality compared to standard MP3 players, but damn good for a phone. Phone has never dropped a call and has never dropped a signal. SMS and MMS are superb. Blue tooth is excellent with a brilliant signal and pickup. Only one problem...battery life is poor. I am lucky to get 3 days of use, only making 2 or 3 short calls a day, and a few text messages. My old Nokia 6100 used to last 10 days on average, so compared to this the E398 is very poor. In all, a great little phone/camera/MP3 player. Well done Motorola.
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Reviewed by Charles from Australia, Melbourne on 27th Nov 2004
I love this phone. The Mp3 player is awesome, sound quality from the TWO speakers ROCK. Software for the phone is quite functional. Well worth investing in a 128 meg memory card and a USB SD memory card reader; is a must if you wish to transfer MP3's to your Trans flash memory card fast. You are given a USB cable which plugs into the phone but transfering MP3's was a drag. Overall the phone is great and I'm having lots of fun with it. Well worth the money.
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Reviewed by wobgob from uk on 26th Nov 2004
wow wow wow wow wow wow wow this phone is so amazing i could laugh out loud i love it!
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Reviewed by jimmy from england on 26th Nov 2004
this phone makes me proud,i cannot believe it sound is stereo.this phone is the best,number 1 phone.
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Reviewed by SteveK from UK on 26th Nov 2004
What a phone!! As a previous user of Sony Ericcson T610, i've got used to the size and weight of the thing and didnt want to move to a flip phone that you could lose in the corner of your pocket :). So come contract renewal time I thought what would be a good replacement. On seeing the deals offered on the E398 I thought it would be an adequate replacement. How wrong could I be!!! It's actually bloody amazing!(once you get used to the menu system). Phone reception is tons better, and the features!!! MP3 player, best camera i've ever seen on a mobile, way better than the T610. Just hope the screen is more visible in sunlight. And T-mobile are offering brilliant deals for new contracts too, loads of 1/2 price line rental and free Jabra Bluetooth headsets too! What you waiting for, go out and get one today!! (and no i'm not sponsored by either T-mobile or Motorola :):):))
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Reviewed by jeremy from Australia on 24th Nov 2004
Feels good.Looks good. Sounds good. SHAME about the software support- no Mac software and limited Windows compatability. Come on! Phonebook access is slow with single character shortcut only. Text message writing is tediously slow with same key characters. The pinball game has a .5 second delay on flpper strikes. The hardware is good, but it is a pain in realtime use. Joystick is impossible for large fingers! Improved software support would make it more appealing.
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Reviewed by JR from South Africa on 23rd Nov 2004
I Love This Phone,I Love This Phone,I Love This Phone,Mp3
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Reviewed by ken bartholomew from australia on 21st Nov 2004
128mb is available from SCANDISK, punch it into GOOGLE. Love my e398 Ken
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Reviewed by michele from uk on 19th Nov 2004
well ill be jiggered if i can work the darn thing out! the manual instructions dont correspond with the functionality of the phone ! poor service contact by motorola - looks like it would be good if you can work it all out. ill keep trying
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Reviewed by REEPER from North London on 19th Nov 2004
i think this phone is the best phone ever invented to this day. It has the best surrond sound of any phone in it's league and has amazing resaloution. I know that the other reviews are bare long but I don't really need to say too much about this phone except that it's nang!!!!!!!!!
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Reviewed by andy fearn from notts,uk on 18th Nov 2004
brillant phone comes with excellent mp3 player and camera,all the cables u need to transfer data pc-phone phone -pc via usb. texting is slower but bearable and key response is a tad slow but overall a excellent phone slightly expensive but if u have the money go get it
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Reviewed by david from london on 18th Nov 2004
very good fone. i know what i'm talking about. it has mp3 player and a camera. i like it.
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Reviewed by geDay from Indonesia on 18th Nov 2004
a very nice phone..i got mine about 5 months ago, and i'm still using it right now. the camera was superb, far more better than SE T630 nor the 6600..the 4x digital zoom was the best!even when you zooming it, the picture doesn't blur.the only thing this phone lack are there's no vid.recording!and...the key response is very bad. you can't type sms as fast as using nokia because the key responds so slow. but the MP3..the stereo sound..i'ts great man!! an almost perfect phone.^_- btw in indonesia it costs Rp. 3,3 million, or US$ 376,71 it's not cheap -at all, but it's worth the price
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Reviewed by jayapal m from india on 18th Nov 2004
this model is very nice look and they have extend feature so its very nice model the prices also valuble for this phone that will be very nice
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Reviewed by Jitesh from India on 15th Nov 2004
Hey guys, I bought the E398 as recent as the 11th of Nov after going through specs of many phones including the 6600, 6230, K500 & so on. I really liked the feel of this piece but not the looks as it looks similar to a grown up T610 at the first glance. The features are good but as put in by others the navigation is a tad slow. The battery unfortunatey does not last for more than 2 days in my case. This could be due to the learning period that i'm in now but i'm not able to understand how others are able to stretch it to 4 days, please do let me know. I', still going through with this process of getting acquainted & will keep posting my findings as when i discover. Overall i would say the phone is a safe buy
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Reviewed by tms from UK on 14th Nov 2004
great phone - use the software that comes with it to encode your mp3 songs and mp3 ringtones ONE QUESTION THOUGH HOW DO I TURN OFF THE STARTUP AND SHUTDOWN SOUND - or at east turn them down a bit???? thanks Tim S
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Reviewed by shaun from malaysia on 10th Nov 2004
this phone is really too much for me to bear,after reading all the reviews i can find on the net,it really impressed me into wanting to buy one..can't wait to own one, dude!!!but my latest doubt bout this phone is whether the flash card can be easily found in the market and does a usb cable come with the package?fully appreciate it if someone could just answer my question...the bottomline is,this is a phone without any faults and the price is VERY WORTH THE MONEY SPENT!! GET IT MAN!!
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Reviewed by Angus from Australia on 9th Nov 2004
Hey - the phone's OK - nice finish, good quality sound but I found the operating system has had not thought put into it at all. Most of the key functions are slow, the predictive text is rediculous - if you can type fast, it takes seconds to catch up with you before you have realised you made a mistake. Other stupid things are that you cannot search too well in the contacts list, for instance, if I wanted to get 'Angus' out of the list, you cannot press 'A' and then 'N' to get to that section, instead you start at the 'N' section. VERY frustrating if you have more that a couple of entries per letter. The little button to scroll down is also pretty crappy - taking ages to scroll. I am a die hard Nokia user, who after having a Nokia 7250i for ages, decided that that Nokia had not got any decenyt handsets out at the moment. The hardware is fine, but this phone could really benefit from Nokia's Series 60 Operating system and User Interface.
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Reviewed by Annie from Australia on 7th Nov 2004
IT is so good! I really recommend that you get one. I got mine for my birthday and am totally obsessed with it now LOL!
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Reviewed by Ashwin from India on 6th Nov 2004
Hey ya'll....dont know where to start but one thing is 4 sho....this fone RULES.Got some tight features & all neatly packed in a cute lil piece.For all ya'll music lovers....this is A MUST BUY.I will be buyin this fone shortly....was just takin my time to check wthr this fone was worth it....and hell yeah IT IS ....lol.Now I can play all my cool hip hop tracks & with an amazing audio output,the bass is so damn fine that u wont believe it....ITS ALL GUD....what else....yeah , for all the features it holds , the price is just kickass,know what I mean....in short....AN AWESOME FONE....ITS ALL GUD....BUY IT IF U CAN........pe@ce !!!!
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Reviewed by Ken Mashon from UK on 6th Nov 2004
Menu is excellent - MP3 player loud enough I could hear it when I put it in my wife's handbag. Go for it!
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Reviewed by Liam Hanigan from Australia on 5th Nov 2004
Here is how to use any MP3 file as a ringtone on your E398. I didn't want to pay Motorola/MTV for a low quality, truncated version of a song I already own, so I set about loading an MP3 from my own library. Motorola don't tell you how to do this because they'd rather you buy ringtones from them ;-) In short, you need to squish your song down to about 200kb. I would recommend shortening your song to about 40 seconds, then re-encode the MP3 using the following settings; bit rate: 32kbps, sample rate: 32Khz, channels: mono. Put this on your TransFlash card, then copy it into the phone memory. Voila! Don't worry about the horrific loss in quality; the tiny trio of transducers in this phone, while exceptional for their size, don't have the fidelity to reproduce the extra detail found in a high quality MP3 anyway. And can I just say, stereo speakers on a mobile phone is a complete wank. 3D stereo even more so; I discovered that finding the 'sweet spot' on this phone was most easily achieved by holding it in such a way that your nose is pressing against the joystick, which doesn't look to flash. In fact it makes you look like a complete tool. Good on you Motorola. Great phone though.
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Reviewed by Viktor from Russia on 4th Nov 2004
The MP3 is mediocre.. only 22kHz quality sound.. twice as worse then normal MP3 players.. It's loud ok .. but it doesn't have excellent sound quality..
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Reviewed by iron maiden from U.A.E on 4th Nov 2004
amazin the camera quality is immense my mate has the sony ericsson T630 and the highest camera quality on his phone is alot worse than the lowest quality on the motorola E390. the mp3 quality is incredible a downside is that i need to get a 256mb memorycard to hold more than like 6 songs... also the messaging is a bit slow, if you are a fast typer like me it takes time for the words to come up. the games are great. also the downloading from computer to phone is briliant. i can download all my favourite pictures and put them as my background. so yeah this is a great phone easy to use and VERY efficient it has most of the accessories a phone can have but its a shame it doesnt have infared or radio but who cares when youve got usb, bluetooth and mp3!
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Reviewed by Dave from England on 4th Nov 2004
It Rocks - get one !!!!
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Reviewed by Ralf from Philippines on 4th Nov 2004
A truly outstanding phone indeed...I really thought Moto was left in the dust by their major competitors but LO and BEHOLD they're coming out with wicked phones, like me E398 which I absolutely love! Altho they designed this as a Music player phone, It really takes excellent pictures! (Just keep the phone really steady) It's better than the Nokia 6600 (mind you, the catch phrase of this phone is: "The Power of Imaging") haha, yeah right Nokia, Even SE P900 pics really looks crude, cos I took a picture of the same subject with a N6600, SE P900 and my trusty E398, The image actually looks like it's a Megapixel camera, I was really wondering if they placed some parts inside wrong...maybe it's a megapixel picture sensor or something, cos it really looks good! Maybe it's because the chipmaker for Motorola is ta-daaahhh...ATI, yes, the same chip manufacturer who makes those excellent video chips for Computers (PC and Mac) which is actually better than Nvidia according to others. Th ey also made the graphic chips for Nintendo's Gamecube, go figure...
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Reviewed by bad boy from englsnd on 1st Nov 2004
well wat can i say well done motorola wicked phone , mp3,
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Reviewed by ade from uk on 1st Nov 2004
I love the phone. Very easy to use with quite an intuitive memory system. Excellent connection with computer via transflash. Memory card cover a bit flimsy - mine fell off immediately but i managed to fix it. Looking forward to getting a 256mb card to store more music. Anyone know when they come out?
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Reviewed by adeolu from nigeria on 28th Oct 2004
d phone is simply d best.i've not seen a better one in my life....
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Reviewed by jamie from england on 26th Oct 2004
this phone is amazing the sound quality is great and the camera is good aswell. The only bad thing is that it doesnt record videos but who cares this is a great phone!!!!!!!
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Reviewed by claire gifford from wales united kingdom on 26th Oct 2004
high everyone im only going to say a few things about the e398 firstly that the phone is a gem it functions well the camera is great buttons are well spaced sound is outstanding from the stereo speakers games are great mp3 player download video clips mtv clips bring it on i love this baby of a phone samsung and nokia just bin em they are rubbish compared to this phone they have a lot to learn yee ha motorola thanks and hears talking to you baby xxx.
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Reviewed by ganesh from India on 26th Oct 2004
Very good ... Good Looks & smart features...But miss the IR Port & the FM radio which would have made Icing on the cake...Anyway...In all a excellent model for that price range.
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Reviewed by martin from wales in the brill united kingdom on 25th Oct 2004
hey what can i say bought the e398 wow what a gem of a phone from the miniute i picked it up i was in love this phone is a butey nokia and samsung eat your harts out you still have a lot to lern this phone will go a long way its hear to stay highly recomended its my baby and its hear to stay thanks motorola keep the good work up mwah xxx martin aka slim.
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Reviewed by Awais from Pakistan on 24th Oct 2004
Well if you compare Motorola E398 phone with other brands like Nokia and Sont Ericsson sets, you will find cheaper and good features. The sound quality is excellent in E398, the battery standby time is good, its an excellent cheap phone with costly features.
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Reviewed by Fede from Italy/USA on 22nd Oct 2004
This phone is amazing. The reception is the storngest I have seen...never drops a call. The sound and screen quality are great. Like others have said you can have a hands free conference no problem, and you can walk around the room and be able to hear perfectly, and people on the other side have no troubles hearing you. It is truly a great phone. My only "bad" side of it is that the radiation is supposedly quite high. Who knows what it does in the long run......but it can't be good!!
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Reviewed by GreenWithEnvy from South Africa on 21st Oct 2004
Sounds and looks like an awesum phone Would somebody please confirm wether it can backup downloaded apps and photos etc back to the memmory card. I had been reluctantly considering a Nokia 6600 untill thanks to this site I discovered that it doesn't allow two way traffic to the memory card and is about as stable as our floor crossing, vote robbing, pocket padding sham of a Government thereby saving me from yet another very disapointing nokia choice blunder. Logic would indicate that the E398 having rare USB connectivity feature would mean this phone probably does.. Please would some lucky son of a gun shed some light on this query. Thanks co.za
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Reviewed by KiRC from Philippines on 21st Oct 2004
I bought this phone like two weeks ago, to replace my rubbish SE T230. I was so disappointed with the phone, that I even threw it outside of my window. One thing thats good with it, however, was its durability. My neighbor later picked it up, and it was not in peices. Just kidding!!Of course, with my experiences and knowledge of cellular phones, I must say that this is the BEST phone ever cooked up. Unlike Nokia, which compensates for its good phones by missing out on some important features, the E398 is like a one stop shop. It has everything, totally.
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Reviewed by 011-33159450 from India on 21st Oct 2004
Hi every , Did any one tried to connect two E398 with Bluetooth .. Is it possible or not ... Please give a reply of this if ne one done this
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Reviewed by Dan from Australia on 21st Oct 2004
Wow what a phone this is a little beast!. Great reception and the screen quality is very good. SHame there is no video record option but the little built in flash is great as with the camera itself. And storing MP3's that you can play is a great feature. So much features on great phone. I love it.
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Reviewed by unknown from Kenya on 18th Oct 2004
Simply can't wait to buy dis fon with such attractive and fascinating features.Hopin da fon wld be da best i hv ever used.
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Reviewed by Azure Feast from Belgium on 14th Oct 2004
I have got an E398 for a few weeks now. It is an extremely good phone. The feature list is impressive, screen excellent, phone and music functionalities flawless. I maily use it for business: The calendar is fine (though I had to solve the Lotus Notes synchronisation by myself) and the hands-free function is excellent. Colleagues cannot believe we can make a hands-free conference call simply by putting my mobile on the table !!
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Reviewed by moto man from auzie on 14th Oct 2004
im got this phone today and i am so pleased with it it can do everything and i love it, if anyone is going to get a phone get this one because you can play mp3's and the camera quality is exellent i was so pleased well anyway itz the bomb and everyone buy it you wont regret it
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Reviewed by Tuckles from England on 13th Oct 2004
I am hoping to get this fone for christmas and it looks like da best fone eva! I hav read lots of good reviews about this fone. Motorola have made a real winna. With so many features at such an affordable price this fone is the best in the world. If you want more info on da e398 check it out on motorola.com
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Reviewed by james from Australia on 11th Oct 2004
he i just wat to say that this is a fantastic phone itr's what i hve been wating i can't wait to get one the down side is it soesn't have a radio a light(tortch/flash light/ voice recorder) but hey it does every thing eles if i had to chose between the nokia 3200 and this phne i chose this it's small more pratical it's camera and grafics a beter sound is beter and plays mp3
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Reviewed by Himanshu Maggo from INDIA on 11th Oct 2004
Hi I bought this phone almost a month ago and yes i am completely satissfied with this phone. It has all the features you can think of and even those you can't! But it lacks only two things 1. FM Radio 2. Video Recording. The features which i liked are: It has an exceptional quality screen and i fell in love with it. The camrea is a decent one, yes not a Megapixel one but can do in most situations. The Flash light comes in handy. This music playing capacity is awesome!!! You can't find a better phone in terms of music. The software is a bit buggy, (motorola as usual). But still the phone comes as a complete package alongwith a USB connecting cable and software which is easy to install and use. The flash card gives you extra 64MB for music and videos and photographs. All in all a good phone in a neat package.
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Reviewed by pplz from australia on 9th Oct 2004
I am thinking about buying a motorola e398 in 6 days and i have read other reviews and this phone sounds outstanding. I only have to wait for an ok off my dad which i am hoping he will say yes seeing how it is a very good phone. I cant wait to see if i get one. It has all the featurees you could want like bluetooth, an mp3 player, vga camera,65k colour screen, polyphonic ringtones and it also has a flash for the camera which also acts as a flashlight, well as you can see this is the best phone on the market.
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Reviewed by brad pitt from america on 3rd Oct 2004
itz da bst fone inda world i bought dis fone last week 4 179.99 frm lx directn it iz an amazin fone i luv da mp3 n camera itz da top m8
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Reviewed by dana chadwick from uk on 2nd Oct 2004
i recently bought this phone but the i sold it and a month later bought one again as i realise its a great phone with many great features ! the only thing that puzzles me is what do i do with the big trans flash card ? anyway i rated this 4 stars as there is no infra red which i find comes in handy but the we go you get a mp3 player instead ! im sure that will get more use ?
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